NELFT North East London Foundation Trust

MHST Senior Administrator

Information:

This job is now closed

Job summary

An exciting opportunity for a full-time senior administrator role directly supporting the administrative staff across the Mental Health Support Teams and reporting to the Clinical & Strategic Lead across Essex.

What are the MHSTs?

MHSTs support children and young people nationally. The MHSTs are based in and near schools and colleges, supporting children and young people.

The teams build on support already in place from school counsellors, nurses, educational psychologists, and the voluntary sector to treat those with mild to moderate mental health issues in school and will help children and young people with more severe needs to access the right support and provide a link to CAMHS.

Main duties of the job

The main responsibilities of the posts:

  • Providing a personal assistant (PA) role for the Clinical & Strategic Lead for MHST
  • Providing management, including oversight and supervision to a team of administrators
  • Provide a high quality confidential and comprehensive administrative service.
  • Manage the diary and make decisions on behalf of the Clinical & Strategic Lead in prioritising and re-arranging diary commitments.
  • Open and sort incoming emails and other post in a timely manner, and where appropriate, personally prepare and send responses to correspondence.
  • Operate bring forward and reminder systems.
  • Undertake word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
  • Utilise advanced level IT skills to create reports, spreadsheets and presentations.
  • Develop and maintain filing systems (electronic and paper) to ensure effective access to relevant information.
  • Supporting the development and administration of the new MHSTs.
  • Using Systmone to interrogate patient information and update accordingly.
  • General admin duties, including, preparation of patient letters, sorting incoming/out-going post, management of emails and incoming queries via telephone and post, photocopying and filing.
  • Minute taking and scribe at meetings.
  • Liaising with members of staff including, clinicians and senior managers
  • Knowledge and experience on Microsoft applications, such as, Outlook, Excel, and Word.

About us

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Please see the NELFT recruitment video which explains more:https://www.youtube.com/watch?v=3nX8CImoDX8

Higher Cost Allowance

This post has a base of Phoenix House in Basildon and also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,136 and a maximum payment of £1,915 per annum pro rata).

Details

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

395-EC224-24

Job locations

Phoenix House

Christopher Martin Road

Basildon

SS14 3EZ


Job description

Job responsibilities

For full details please see job description attached.

Essential Criteria

  • Experience of supervising administrative staff.
  • Excellent organisational and admin skills.
  • Excellent telephone manner and customer service skills.
  • Administrative experience essential, experience within the NHS desirable
  • Minute Taking
  • Email Management
  • PA expereince

Job description

Job responsibilities

For full details please see job description attached.

Essential Criteria

  • Experience of supervising administrative staff.
  • Excellent organisational and admin skills.
  • Excellent telephone manner and customer service skills.
  • Administrative experience essential, experience within the NHS desirable
  • Minute Taking
  • Email Management
  • PA expereince

Person Specification

Experience

Essential

  • Administrative experience of working in a busy environment
  • Experience of Supervising Administrative Staff
  • Minute Taking Skills

Desirable

  • Excellent typing, email and Microsoft office skills
  • Has worked within NHS and has experience of systems such as Healthroster, Systmone, eProcurement etc.

Communication

Essential

  • Good interpersonal and telephone skills

Knowledge

Essential

  • Understands eProcurement System
  • Healthroster Use

Qualifications

Essential

  • Administrative / Business qualification
Person Specification

Experience

Essential

  • Administrative experience of working in a busy environment
  • Experience of Supervising Administrative Staff
  • Minute Taking Skills

Desirable

  • Excellent typing, email and Microsoft office skills
  • Has worked within NHS and has experience of systems such as Healthroster, Systmone, eProcurement etc.

Communication

Essential

  • Good interpersonal and telephone skills

Knowledge

Essential

  • Understands eProcurement System
  • Healthroster Use

Qualifications

Essential

  • Administrative / Business qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Phoenix House

Christopher Martin Road

Basildon

SS14 3EZ


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NELFT North East London Foundation Trust

Address

Phoenix House

Christopher Martin Road

Basildon

SS14 3EZ


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical & Strategic Lead MHST Essex

Dariush Salehi

Dariush.Salehi@nelft.nhs.uk

Details

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

395-EC224-24

Job locations

Phoenix House

Christopher Martin Road

Basildon

SS14 3EZ


Supporting documents

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