NELFT North East London Foundation Trust

Corporate Services Receptionist and Administrative Support

Information:

This job is now closed

Job summary

PREVIOUS APPLICANTS NEED NOT APPLY

An exciting opportunity has arisen for a part time Band 3 Receptionist/Administrator to support the Corporate Services team at NELFT's corporate headquarters.

We are looking for a reliable individual who has a friendly, approachable and professional manner and who can communicate effectively with staff, patients and visitors. The ideal candidate will have a positive and pro-active work ethic, have excellent time keeping and communication skills, will be able to provide good customer service, an exceptional front of house service and administrative support to the Corporate Affairs Team.

Main duties of the job

The main responsibilities of the role include:

  • Delivering an administrative service that promotes good customer care and supports the achievement of the Trust vision and mission.
  • Providing an effective and efficient front of house service for the corporate headquarters.
  • Maintaining professional and positive working relationships with all persons with whom contact is made.
  • Maintaining confidentiality and ensuring that all information or data is held in accordance with information governance and data protection policies and practices.
  • Communicating effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising and reducing barriers to communication.
  • Working without supervision and ensure urgent situations are addressed swiftly.
  • To become an onsite Fire Warden and First Aider

About us

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement)

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436).

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

We reserve the right to close this vacancy early should sufficient applications be received.

Details

Date posted

07 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum plus HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

395-CC406-23

Job locations

CEME Centre

Marsh Way

Rainham

RM13 8EU


Job description

Job responsibilities

Please see the attached job description and person specification for further details on the vacancy.

Job description

Job responsibilities

Please see the attached job description and person specification for further details on the vacancy.

Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ level 3 in relevant subject or equivalent level of proven experience

Experience

Essential

  • Working in a busy office environment
  • Significant administrative experience
  • Creating and maintaining office systems
  • Handling sensitive and confidential information

Desirable

  • Experience of working autonomously

Knowledge & Skills

Essential

  • NHS Priorities and Issues
  • Good working knowledge of Outlook, Word, Excel, Power point, Access
  • Maintain confidentiality/data protection
  • Clear communication skills including excellent writing, data entry and presentation skills
  • Able to construct and delivering clear information/instructions to others

Others

Essential

  • To be aware and demonstrate the Trust Values
  • Commitment to continuing professional development
Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ level 3 in relevant subject or equivalent level of proven experience

Experience

Essential

  • Working in a busy office environment
  • Significant administrative experience
  • Creating and maintaining office systems
  • Handling sensitive and confidential information

Desirable

  • Experience of working autonomously

Knowledge & Skills

Essential

  • NHS Priorities and Issues
  • Good working knowledge of Outlook, Word, Excel, Power point, Access
  • Maintain confidentiality/data protection
  • Clear communication skills including excellent writing, data entry and presentation skills
  • Able to construct and delivering clear information/instructions to others

Others

Essential

  • To be aware and demonstrate the Trust Values
  • Commitment to continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NELFT North East London Foundation Trust

Address

CEME Centre

Marsh Way

Rainham

RM13 8EU


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NELFT North East London Foundation Trust

Address

CEME Centre

Marsh Way

Rainham

RM13 8EU


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PA to Director of Corporate Affairs

Sarah Turvey

sarah.turvey@nelft.nhs.uk

03003001530

Details

Date posted

07 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum plus HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

395-CC406-23

Job locations

CEME Centre

Marsh Way

Rainham

RM13 8EU


Supporting documents

Privacy notice

NELFT North East London Foundation Trust's privacy notice (opens in a new tab)