Job summary
Senior Administrator/Reception Lead Band 4
We require an experienced Senior Administrator to manage the Reception Service.
To manage the day to day running of the Reception Service. Line-manage the Reception Administrative staff, ensuring sufficient staff in place and all duties covered. Co-ordinate absence/study leave/annual leave in line with Trust Policies. Undertaking Supervisions and Appraisals. Maintain up to date confidential personal staff files.
To ensure Reception runs smoothly. Oversee/ monitor answering of incoming calls within time frame and assisting with calls during busy periods. Act as central point of contact for external and internal callers.
Ensure new starters receive Trust Induction and provide Local Induction to new starters.
Main duties of the job
Provide high quality, confidential and comprehensive senior administrative service to meet the needs of the service and to use own reason, initiative,intellect and judgement. Effective decision maker, able to prioritise own workload whilst responding to interruptions. Ensuring all deadlines are met.
Experience of managing Petty Cash process, refunds for expensesensuring documented as per process.
Responsible for ensuring Health Roster is always kept up to date, working with Team Managers.
Responsible for eProcurement supplies, ordering, tracking and receipting goods, following up delivery queries.
About us
Responsible for the Fire checks in line with Trust Policy.
Oversee the facilitation and administration of meetings/panels, including taking formal minutes including safeguarding.
Undertake word processing of all documents to a high standard. Utilise advanced level IT skills to create reports, spread sheets and presentations.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further details on this role.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction.
High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £3,899 and a maximum payment of £4,968).
Job description
Job responsibilities
Please refer to the attached job description and person specification for further details on this role.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction.
High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £3,899 and a maximum payment of £4,968).
Person Specification
Qualifications
Essential
- NVQ level 3 in relevant subject or equivalent level of proven experience
- RSA Text and Word Processing Level 2
Experience
Essential
- Working in a busy office / NHS environment
- Strong administrative experience
- Creating & maintaining Office systems
- Responsible for Petty Cash
- Line management of staff
Knowledge
Essential
- Good working knowledge of Outlook, Word, Excel, RiO, Health Roster
- Maintain confidentiality / data protection
- Able to use own initiative & work without supervision
Skills
Essential
- Establish & maintain good working relationships
- Excellent interpersonal skills/Team Player
- Clear communication skills
- Multi-task / Organise & prioritise own workload
Person Specification
Qualifications
Essential
- NVQ level 3 in relevant subject or equivalent level of proven experience
- RSA Text and Word Processing Level 2
Experience
Essential
- Working in a busy office / NHS environment
- Strong administrative experience
- Creating & maintaining Office systems
- Responsible for Petty Cash
- Line management of staff
Knowledge
Essential
- Good working knowledge of Outlook, Word, Excel, RiO, Health Roster
- Maintain confidentiality / data protection
- Able to use own initiative & work without supervision
Skills
Essential
- Establish & maintain good working relationships
- Excellent interpersonal skills/Team Player
- Clear communication skills
- Multi-task / Organise & prioritise own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
