NELFT North East London Foundation Trust

Mental Health Team Administrator

Information:

This job is now closed

Job summary

We are looking for an experienced administrator to support our new Mental Health & Wellness Team. You will be required to work as part of an administrative team who provide comprehensive and confidential secretarial and administrative support, to support its smooth running, including working on our reception.

Come and be part of one of our newly planned, integrated mental health & wellness teams in Barking & Dagenham. These new teams merge assessment and recovery teams, removing the need for a two-tier service and no more hand off of patients from one service to another.

Main duties of the job

We have had new investment in mental health worker posts, peer support workers posts, support time recovery workers and administrators to support the integrated team to work as one around the patient, their families and their social networks. Our vision is for this new investment to help start a new era in our mental healthcare provision at NELFT, making us among the most holistic, relational and person-centred services in the country.

Our aims include a greater focus on prevention and wellbeing and delivering more integrated and personalised care closer to home. By working with Primary Care Networks (PCN) and local partners in each borough, NELFT propose to support plans by using a "Neighbourhood Team" model of care to develop multi-agency, integrated and place-based care to support people with serious mental health needs to receive their care closer to home.

In alignment with the Community Mental Health Framework for Adults, we intend for our teams to be trauma informed and person-centred, putting relationships back into the heart of care.

About us

Starting with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

COVID-19 VaccinationWe continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary PeriodThis post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).High Cost Area Supplement - LondonThis post also attracts payment for High Cost Area Supplement of 15% of the basic salary with a minimum payment of £4,313 and a maximum payment of £5,436 per annum (pro rata for part time).

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year plus HCAS per annum (pro rata for part-time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

395-BD875-23

Job locations

Barking Community Hospital

Upney Lane

Barking

IG11 9LX


Job description

Job responsibilities

Key responsibilities include general administrative duties, booking appointments, minute taking, updating the patient records system, providing reception cover and answering incoming calls, and assisting the medical secretaries with document management.Please see the attached job description and person specification for further details on this vacancy.

Job description

Job responsibilities

Key responsibilities include general administrative duties, booking appointments, minute taking, updating the patient records system, providing reception cover and answering incoming calls, and assisting the medical secretaries with document management.Please see the attached job description and person specification for further details on this vacancy.

Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ Administration/Customer Service Level 3 or equivalent level of proven experience
Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ Administration/Customer Service Level 3 or equivalent level of proven experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Barking Community Hospital

Upney Lane

Barking

IG11 9LX


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NELFT North East London Foundation Trust

Address

Barking Community Hospital

Upney Lane

Barking

IG11 9LX


Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Administrator

Lisa Lock

lisa.lock@nelft.nhs.uk

03005551021

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year plus HCAS per annum (pro rata for part-time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

395-BD875-23

Job locations

Barking Community Hospital

Upney Lane

Barking

IG11 9LX


Supporting documents

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