Job summary
To undertake a range of general portering and security (including CCTV) duties across the site as required. To provide cover to post room as required.
Main duties of the job
1. To complete all appropriate departmental records and paperwork as required. Typically this will involve work sheets, rotas, mortuary process, vehicle log, incident reports.
2. To maintain a safe environment for staff, patients and visitors within the Hospital and grounds, and the protection of all Hospital assets.
3. To escort staff, cash and patients property around the hospital.
4. To work safety at all times in line with H&S legislation and departmental SSOW's. Reporting any issues to Chargehand.
5. To communicate effectively via a variety of means with all levels of staff, patients and visitors. This may involve giving directions, explanations and making arrangements for movement of goods and services. Face to face contact should be managed professionally and conflicts resolved. Any situations which involve control and restraint are to be referred to the Police.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Job description
Job responsibilities
1. To complete all appropriate departmental records and paperwork as required. Typically this will involve work sheets, rotas, mortuary process, vehicle log, incident reports.
2. To maintain a safe environment for staff, patients and visitors within the Hospital and grounds, and the protection of all Hospital assets.
3. To escort staff, cash and patients property around the hospital.
4. To work safety at all times in line with H&S legislation and departmental SSOWs. Reporting any issues to Chargehand.
5. To communicate effectively via a variety of means with all levels of staff, patients and visitors. This may involve giving directions, explanations and making arrangements for movement of goods and services. Face to face contact should be managed professionally and conflicts resolved. Any situations which involve control and restraint are to be referred to the Police.
6. To provide a service to the mortuary. This will involve booking deceased patients into the mortuary and releasing them to undertakers, setting up viewings as required. This will include signing all official paperwork and documents on behalf of the Trust.
7. To transport patients, goods and or services across the site to a variety of locations safely and timely whilst making the most efficient use of equipment and resources. This may include the use of a vehicle. Some of these movements will be scheduled, whilst others will be ad-hoc.
8. Adhere to Trust policies at all times.
9. Assist in the event of incidents and emergencies. To liaise closely with the emergency services.
10. To attend Trust mandatory and training courses as requested.
11. To participate in departmental training for all new members of the department.
12. Deputise for Chargehand as required.
13. To provide a car parking service on a day to day basis, ensuring all ticket/change machines and monies are managed in line with Trust protocols.
14. Ensure accurate records of all data bases/records in relation to car parking are kept up to date.
15. Ensure all machines within the car parking department and kept in appropriate working order, investigate faults and remedy if possible or refer for maintenance to be completed.
Job description
Job responsibilities
1. To complete all appropriate departmental records and paperwork as required. Typically this will involve work sheets, rotas, mortuary process, vehicle log, incident reports.
2. To maintain a safe environment for staff, patients and visitors within the Hospital and grounds, and the protection of all Hospital assets.
3. To escort staff, cash and patients property around the hospital.
4. To work safety at all times in line with H&S legislation and departmental SSOWs. Reporting any issues to Chargehand.
5. To communicate effectively via a variety of means with all levels of staff, patients and visitors. This may involve giving directions, explanations and making arrangements for movement of goods and services. Face to face contact should be managed professionally and conflicts resolved. Any situations which involve control and restraint are to be referred to the Police.
6. To provide a service to the mortuary. This will involve booking deceased patients into the mortuary and releasing them to undertakers, setting up viewings as required. This will include signing all official paperwork and documents on behalf of the Trust.
7. To transport patients, goods and or services across the site to a variety of locations safely and timely whilst making the most efficient use of equipment and resources. This may include the use of a vehicle. Some of these movements will be scheduled, whilst others will be ad-hoc.
8. Adhere to Trust policies at all times.
9. Assist in the event of incidents and emergencies. To liaise closely with the emergency services.
10. To attend Trust mandatory and training courses as requested.
11. To participate in departmental training for all new members of the department.
12. Deputise for Chargehand as required.
13. To provide a car parking service on a day to day basis, ensuring all ticket/change machines and monies are managed in line with Trust protocols.
14. Ensure accurate records of all data bases/records in relation to car parking are kept up to date.
15. Ensure all machines within the car parking department and kept in appropriate working order, investigate faults and remedy if possible or refer for maintenance to be completed.
Person Specification
Shorltist
Essential
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
