Receptionist Main Entrance

Job summary

The Post-holder will be providing a professional "front of house" reception service. As the first point of contact to welcome patients, relatives, and other visitors to the Trust you will be reporting to the PALS Manager and will be expected to support the work of PALS.

Please note that this vacancy may close early due to the amount of applications we receive for the position.

Main duties of the job

It is essential that you have excellent communication and customer service skills and the ability to work under pressure. As part of the role you will need to develop a knowledge of the hospital, providing directions and information to our visitors.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.