Administrator - Diabetes & Endocrine Department

Job summary

This is an exciting opportunity to join the well established Diabetes & Endocrine Unit as part of the admin team.

Our Post Holder will work as part of the team in this very busy Department and will assist in the smooth running of all aspects of administration.

Main duties of the job

Receiving telephone calls and email enquiries from both inside and outside of the trust from all healthcare professionals.

Receiving patient referrals and uploading to hospital system

Making and re-scheduling patient appointments

Assisting in printing and sending correspondence by post and or email

Using the in-house patient management system

The post holder will need to demonstrate the ability to be able to prioritise their workload, they should have an excellent telephone manner and able to deal with staff at all levels both within the trust and from outside they should consider themselves a team player.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.