Job summary
Deputy Chief Operating Officer
The Hillingdon Hospitals NHS Foundation Trust
Deputy COO is responsible for the day to day operational management and service delivery of the Trust working with the divisional teams and peers. You will also lead the elective and emergency care service transformation programmes working with Hillingdon Health Care Partners, (HHCP). You will on behalf of the Chief Operating Officer take the lead for improving access for patients, and ensuring the Trust meets and exceeds all national and local standards. You will also take the lead on developing the operational plan and updating the board on progress.
These tasks are key as we move towards the hospital redevelopment and new ways of working both in the Trust and across Hillingdon Health Care Partners.
Main duties of the job
Service Delivery
- Ensure that the Trust meets and exceeds all national and local targets andstandards.
- To work towards the Trusts performance being at upper quartile in allareas, of measured performance.
- With the Divisional Teams develop business plans, ensuring their deliverysupports the Trusts objectives.
- Be managerially responsible for all day-to-day operational duties acrossthe organisation in supporting delivery of patient care. This includes closeliaison with support services.
Strategy
-Working with the Chief Operating Officer, Medical Director, Director ofNursing and clinical teams to support and develop clinical strategies forthe Trust.
- Working with the Chief Operating Officer Medical Director and Director of Nursing to develop and action an associated implementation plans.
About us
We have over 3,500 members of staff that are proud to care for nearly half a million people across the Borough of Hillingdon, with a vision to be an outstanding provider of healthcare - our mission is to provide high quality, safe and compassionate care, improving the health and wellbeing of the people we serve.
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person Specification
Education, Experience, Knowledge and Skills
Essential
- Educated to a Masters/ PhD level or equivalent vocational qualification or demonstrable relevant.
- Experience of leading and inspiring teams to deliver an outstanding service
- Subject matter knowledge and experience of managing complex change processes while maintaining sustained improvement in day to day service delivery.
- Demonstrate an understanding of the environment in which the Trust operates
- Ability to think and act strategically, developing practical, innovative and creative solutions.
- Ability to contribute as a senior leader in the organisation to the corporate agenda and fulfilment of Trust objectives
- Good influencing skills, ability to communicate with impact and be able to convince through personal credibility rather than managerial authority.
- Highly developed analytical skills.
- Ability to lead change in a multi- professional organisation.
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction.
- A clear commitment to public sector and Trust values.
- A team player competent at operating at all levels within an organisation
- Personal and professional credibility at all levels and can generate trust and confidence
- Understanding of and commitment to equal opportunities in employment and service delivery.
- The highest degree of honesty, probity and integrity.
- Champion safer working practices
Desirable
- Knowledge of operational management within Healthcare/NHS
- Demonstrable knowledge of performance targets relevant to acute hospital operations.
- Ability to build effective teams that deliver high standards and be able to work collaboratively with all health and social care partners
- Competently manage strategic issues and complex problems.
- A strong lateral thinker with the confidence and resilience required to operate in a complex and high profile organisation ? Highly motivated, not easily discouraged and enjoys succeeding.
Person Specification
Education, Experience, Knowledge and Skills
Essential
- Educated to a Masters/ PhD level or equivalent vocational qualification or demonstrable relevant.
- Experience of leading and inspiring teams to deliver an outstanding service
- Subject matter knowledge and experience of managing complex change processes while maintaining sustained improvement in day to day service delivery.
- Demonstrate an understanding of the environment in which the Trust operates
- Ability to think and act strategically, developing practical, innovative and creative solutions.
- Ability to contribute as a senior leader in the organisation to the corporate agenda and fulfilment of Trust objectives
- Good influencing skills, ability to communicate with impact and be able to convince through personal credibility rather than managerial authority.
- Highly developed analytical skills.
- Ability to lead change in a multi- professional organisation.
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction.
- A clear commitment to public sector and Trust values.
- A team player competent at operating at all levels within an organisation
- Personal and professional credibility at all levels and can generate trust and confidence
- Understanding of and commitment to equal opportunities in employment and service delivery.
- The highest degree of honesty, probity and integrity.
- Champion safer working practices
Desirable
- Knowledge of operational management within Healthcare/NHS
- Demonstrable knowledge of performance targets relevant to acute hospital operations.
- Ability to build effective teams that deliver high standards and be able to work collaboratively with all health and social care partners
- Competently manage strategic issues and complex problems.
- A strong lateral thinker with the confidence and resilience required to operate in a complex and high profile organisation ? Highly motivated, not easily discouraged and enjoys succeeding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
