Patient Flow Coordinator

Job summary

The Patient Flow Coordinator is a key part of the Integrated Discharge Team (IDT) working in a patient facing, ward based role. They will work under the direction of the senior members of the IDT and in conjunction with the ward multi-disciplinary teams (MDT).

They will assist with planning and implementing patient discharge; as well as aiding general flow of patientsthrough the hospital

Main duties of the job

SPECIFIC ROLES AND RESPONSIBILITIES:

To be able to work independently as well as with the IT systems interface using initiative and the empowerment of the role to achieve safe and efficient patient flow.

To attend the daily IDT safety huddles and actively participate in the direction and outcomes of those issues identified at the huddle. The PFC must also be part of the ward rounds and board round on their allocated wards.

Promoting criteria led discharges with all members of the MDT

Ensuring that any patient that is medically optimised on their identified wards are placed on the medically optimised list in conjunction with the IDT member allocated to the ward.

Facilitate/assist with checking availability of blood results/ Scan results/referrals to other specialist teams of patients in order to support the patients discharge.

With the guidance from the therapy staff support with any internal and external delays around specific treatment or equipment.

Work with the CSP to inform them of timely discharges, ensuring that theinformation is passed to the relevant Nurse, documented on the Nervecentre and in the patient notes.

In hours the post holder will be responsible for booking transport for non-emergency journeys, in the absence of the ward clerk.

Ensure early escalation of any barriers to discharge to the Matron for the ward area or at the bed meetings.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.