Medicines Optimisation Assistant

Job summary

We currently have a vacancy and are looking to appoint an enthusiastic and experienced Pharmacy Assistant to work in a busy Department to support our Pharmacists and Pharmacy Technicians. You will join an experienced team of Pharmacy Assistants who deal with patient prescriptions basic labelling and dispensing duties, packing medicinal products, visiting wards to replenish stocks, assisting in departmental stocktaking and other general duties.

Experience of hospital or retail pharmacy would be an advantage. You will hold an NVQ 2 in Pharmacy Services as this is an essential qualification for the post and be willing to undergo additional local training in dispensing practice as well as working relevant NVQ Level 3 accreditation for extended medicines optimisation roles. Full training will be given to enable you to achieve this within 12 months of the appointment. You will also have experience of providing good customer service to the public and are able to work carefully, accurately and quickly in a busy environment. Keyboard skills will be an advantage.

An interview date is yet to be confirmed.

Please note: this vacancy may close earlier than advertised, once a suitable number of applications have been received.

Main duties of the job

• Communicate medicines related information to counsel patients/carers regarding prescribed medicines and assessing additional information needs.
• Provides and receives complex and/or sensitive information which requires tact or persuasive skills or where there are barriers to understanding, referring for support from supervisor as appropriate.
• Ensure availability of and gives information to patients/ parents/carers regarding medicines and where patients may have language difficulties, physical or mental
• Communicates with other healthcare professionals regarding supply of medicines, pharmacy services and application of pharmacy procedures
• Required to input, search and retrieve data into the Pharmacy JAC computer system in order to process prescriptions/requisitions and run reports.
• Placates patients in relation to waiting and service arrangements.
• Liaise with porters to ensure completed boxes and bags are taken to the wards.
• Communicates any messages which could not be dealt with to a senior technician but deals with any routine queries.
• Work as a member of the clinical pharmacy team.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services, including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit, and outpatient clinics.

The safety and well-being of our patients and staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are focused on ensuring that our hospitals provide high quality, safe, and compassionate care, while we drive forward with the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.