Administrator

Job description

Job responsibilities

Administrative Support

Provide high quality comprehensive administrative assistance to the special school nursing team. To liaise with own and other departments where appropriate. Maybe required to provide training. To take responsibility for all aspects of the smooth running of the service area from an administration perspective.

To ensure that all available resources are coordinated effectively.

Manage dairies and schedules, appointments, and meetings for the nursing team.

Maintain accurate records, files, and documentation related to nursing activities and

student health plans.

Serve as a point of contact between special school nurses, schools, parents, and external healthcare providers as directed.

Facilitate effective communication within the team and with stakeholders to ensure seamless service delivery.

Coordinate and organise team meetings, training sessions, and workshops.

Record and take minutes at team meetings

Monitor and manage inventory of medical supplies, equipment, and resources.

Assist in the procurement of necessary supplies and ensure timely replenishment.

Collect, compile, and analyse data related to health services provided, student health records, and other relevant information.

Record and update service records so that reports can be generated by the postholder and colleagues

Prepare reports and presentations for internal and external stakeholders.

Ensure compliance with all relevant regulations, policies, and procedures regarding student health and safety.

Make suggestions to updates for departmental standard operating procedures and guidelines

Maintain confidentiality of student health information and adhere to data protection regulations.

Assist in the orientation and training of new nursing staff.

Support continuous professional development initiatives for the nursing team.

You will be required to use your initiative in all aspects of administration work, to efficiently prioritise work and meet deadlines, as the service line requires.

Your duties will encompass regular liaison with SSN Team Leader and Nursing Team. You will assist in the organisation of team meetings/events, maintenance of records, filing, photocopying and any duties essential to the comprehensive administration support service you will provide.

Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.

You will be responsible for ensuring compliance with Trust policies and local protocols forData Protection, Health and Safety, Security and Fire Safety within the administration team.

The post holder will be required to use their initiative in all aspects of administration to efficiently prioritise work and meet deadlines, as the service require.

Person Specification

Qualifications

Essential

• Minimum of 5 GCSE's or equivalent including English & Mathematics
• A-Level/B-Tec or equivalent experience
• NVQ Level 3 in Business administration or customer care

Desirable

• ECDL

Other requirements

Essential

• Ability to deal with occasional exposure to distressing and/or emotional circumstances, due to the specialist nature of special school nursing workload.

Skills and Knowledge

Essential

• Computer literate, with extensive keyboard skills
• Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
• Knowledge of NHS service provision including pathway of care.
• Knowledge of healthcare administrative systems and processes. Experience of using patient administration systems
• Ability to prioritise tasks effectively and under pressure.
• Knowledge of confidentiality and data protection principles
• Knowledge of health & safety

Desirable

• Proficiency in Trust systems including Rio, PECOS and Healthroster

Experience

Essential

• Has worked previously in a administration role

Desirable

• Previous experience working in a similar role in a hospital

Personal qualities

Essential

• Demonstrates excellent intrapersonal, verbal, and written communication skills.
• Proactive, and acts on own initiative.
• Team player with collegiate working style and willingness to share responsibility.
• Flexible, responsive approach to work.
• Able to deal very sensitively and non-confrontationally with colleagues, patients, and relatives.
• Committed to a patient/client first mindset.
• Confident to work assertively with multi-disciplinary team
• Negotiation and persuasion
• Ability to organise own and others' workloads, to ensure that internal and external targets are met, which may involve extracting information from various systems.
• Works well without supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Middlesex University Hospital NHS Trust

Address

Cedar House

Cedar House , St Michaels Primary Care Centre

Enfield Middlesex

EN2 0JB

Employer's website

https://www.northmid.nhs.uk/ (Opens in a new tab)