Job summary
A great opportunity has arisen for a full-time Deputy domestic services manager to join us at North Middlesex University Hospital NHS Trust.
Reporting primarily to the Domestic Services Manager, the post holder will be responsible for the overall supervision of all Domestics Supervisors and Domestic Assistants and for the day-to-day running of the Domestic Services Department.
The role is to manage staff effectively and ensure efficient working practices and standards are in place, ensuring adherence to standard operating procedures and to ensure national cleaning standards and local targets are met and exceeded, and to provide an effective, quality and efficient service across 24-hour, 7 day a week, range of domestic services. To provide safe and efficient cleaning standards by ensuring consistent satisfactory levels of service are always provided. To co-ordinate on a day-to-day basis with the senior management, ensuring the appropriate implementation of all relevant operational policies.
Main duties of the job
- The effective management of the domestic services department, ensuring that at all times the department is delivered in accordance with current legislation and Trust Policies.
- To be responsible for the overall control, organisation and operation of the Domestic Services Department at North Middlesex Hospital NHS Trust.
- To Ensure that the Domestic Services Department always complies with current legislation.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
- The effective management of the domestic services department, ensuring that at all times the department is delivered in accordance with current legislation and Trust Policies.
- To be responsible for the overall control, organisation and operation of the Domestic Services Department at North Middlesex Hospital NHS Trust.
- To Ensure that the Domestic Services Department always complies with current legislation.
- To continually review and introduce where necessary effective monitoring measures to ensure that the supply of a Domestic service to service users is controlled at critical points throughout the supply chain.
- To be responsible for ensuring that all quality monitoring audits are completed to the agreed schedule and up to date evidence of rectification is readily available to liaise with suppliers, finance department and regional stores.
- To exercise effective budgetary control i.e. ensure that cost centres within Domestic services are contained within pre-determined targets.
- To ensure compliance with Health and Safety legislation
- To ensure compliance with the mandatory and appraisal processes.
- To maintain records in relation to the completion of periodic/clinical/HPV cleans
- To monitor sickness absence and take appropriate action under the Trusts procedure for dealing with sickness absence.
- To monitor the Domestic Departments staffing establishment and keep to the pre-determined levels.
- To give advice to other health professionals on planning matters affecting the Domestic department and associated areas.
- To maintain management information systems.
- To ensure that the Domestic services department complies with all policies of the Trust.
- To deputise in the absence of the Domestic Services Manager Liaise with representatives of the Contracted organisations on both on a formal and informal basis to promote and ensure adequate and effective communication.
Job description
Job responsibilities
- The effective management of the domestic services department, ensuring that at all times the department is delivered in accordance with current legislation and Trust Policies.
- To be responsible for the overall control, organisation and operation of the Domestic Services Department at North Middlesex Hospital NHS Trust.
- To Ensure that the Domestic Services Department always complies with current legislation.
- To continually review and introduce where necessary effective monitoring measures to ensure that the supply of a Domestic service to service users is controlled at critical points throughout the supply chain.
- To be responsible for ensuring that all quality monitoring audits are completed to the agreed schedule and up to date evidence of rectification is readily available to liaise with suppliers, finance department and regional stores.
- To exercise effective budgetary control i.e. ensure that cost centres within Domestic services are contained within pre-determined targets.
- To ensure compliance with Health and Safety legislation
- To ensure compliance with the mandatory and appraisal processes.
- To maintain records in relation to the completion of periodic/clinical/HPV cleans
- To monitor sickness absence and take appropriate action under the Trusts procedure for dealing with sickness absence.
- To monitor the Domestic Departments staffing establishment and keep to the pre-determined levels.
- To give advice to other health professionals on planning matters affecting the Domestic department and associated areas.
- To maintain management information systems.
- To ensure that the Domestic services department complies with all policies of the Trust.
- To deputise in the absence of the Domestic Services Manager Liaise with representatives of the Contracted organisations on both on a formal and informal basis to promote and ensure adequate and effective communication.
Person Specification
Eduaction & qualifications
Essential
- Knowledge of domestic services, acquired through diploma or equivalent experience or training.
- Management qualification or equivalent professional experience
- Knowledge of relevant legislative and national good practice guidelines
Desirable
- Degree or equivalent in relevant discipline
Skills & abilities
Essential
- Ability to interpret and analyze data and present in an effective manner.
- Effectively articulate actions and updates for report purposes
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Experience
Essential
- Demonstrable experience of domestic services management
- Demonstrable experience of domestic services management within a healthcare environment
- Managing and developing a team
- Demonstrable experience of working as a cleaning operative within a non-healthcare environment
Desirable
- Experience of working within health & safety guidelines
Person Specification
Eduaction & qualifications
Essential
- Knowledge of domestic services, acquired through diploma or equivalent experience or training.
- Management qualification or equivalent professional experience
- Knowledge of relevant legislative and national good practice guidelines
Desirable
- Degree or equivalent in relevant discipline
Skills & abilities
Essential
- Ability to interpret and analyze data and present in an effective manner.
- Effectively articulate actions and updates for report purposes
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Experience
Essential
- Demonstrable experience of domestic services management
- Demonstrable experience of domestic services management within a healthcare environment
- Managing and developing a team
- Demonstrable experience of working as a cleaning operative within a non-healthcare environment
Desirable
- Experience of working within health & safety guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
