Job summary
The post-holder will play a crucial role in our dynamic department, balancing responsibilities in both clinical and non-clinical settings. Working primarily on the Trust premises during regular hours, the role offers flexibility with a one-day-per-week work-from-home option within a rotating team.
Under the supervision of the PACS/RIS IT Manager, the post-holder will exercise initiative in performing diverse tasks. First and foremost, they will provide invaluable first-line support to PACS/RIS users, addressing day-to-day faults and system/operator errors. Administrative prowess is essential, encompassing various support functions guided by the PACS/RIS IT Manager.
Monitoring and ensuring targets are met for PACS imaging, protocols, and deadlines falls within their remit. Their ability to comprehend and convey complex information to both departmental staff and suppliers is pivotal. Effective liaison within the Trust and broader NHS network will be crucial to facilitate timely availability of images for clinical decision-making.
Accurate record-keeping of patient information and examination details on the Radiology Information System is a critical component of their responsibilities. In summary, the PACS/RIS Administrator is a linchpin in our healthcare system, seamlessly blending clinical support, technical expertise, and administrative finesse to uphold the highest standards of service delivery.
Main duties of the job
The PACS/RIS Administrator role is required to provide operational support to clinical services by means of bespoke IT systems and processes that the clinical and administrative teams follow as part of the imaging pathway, both within Radiology and in other imaging-based areas. The role will be required to support related system changes and projects which are designed to maximise the efficiency of the clinical services, and to ensure systems are fit for purpose. There will be elements of user training to deliver, user access to maintain, and administration of day-to-day transactions of imaging between Trusts.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
Please see copy of the Job Description attached in the documents tab which detailed the main responsibilities.
1 System administration1.1 Reconcile unspecified images with entries in the PACS database.This requires:a) Advanced knowledge and understanding of the department Radiology Information System and PACS.b) Use of PACS, RIS and Careflow Ordercomms to analyse information, resend information, correct or merge or unmerge patient data.c) Good knowledge of procedures and workflow within radiological imagingd) Accuracy and attention to detail when using system administration tools on PACS and RIS for reconciliation.e) Correction of any errors and reporting of major errors to the PACS Manager for corrective action.f) Log and report any duplicate hospital numbers arising from any search made along with Deletion/Merging of any patient ID that is verified.
Job description
Job responsibilities
Please see copy of the Job Description attached in the documents tab which detailed the main responsibilities.
1 System administration1.1 Reconcile unspecified images with entries in the PACS database.This requires:a) Advanced knowledge and understanding of the department Radiology Information System and PACS.b) Use of PACS, RIS and Careflow Ordercomms to analyse information, resend information, correct or merge or unmerge patient data.c) Good knowledge of procedures and workflow within radiological imagingd) Accuracy and attention to detail when using system administration tools on PACS and RIS for reconciliation.e) Correction of any errors and reporting of major errors to the PACS Manager for corrective action.f) Log and report any duplicate hospital numbers arising from any search made along with Deletion/Merging of any patient ID that is verified.
Person Specification
Education and Qualification
Essential
- BSc (Hons) Degree Holder Educated to a minimum of NVQ 4 or Equivalent knowledge and experience
Desirable
- ECDL, IT/Computing Certifications
Skills and abilities
Essential
- Ability to perform a wide range of data manipulation to a high standard.
- Ability to be calm and diplomatic when dealing with members of the public and staff.
Experience
Essential
- Intermediate IT literacy
- Good computing skills including experience of Windows XP, spreadsheets, databases, word processing and presentation software.
- Familiarity with email, internet, and web-based software.
- Experience of accurate data entry on PC.
- Previous experience working in a busy work environment.
- Previous experience working with clinical based IT systems.
Desirable
- Previous experience in use of Radiology or NHS applications
- Experience in PC repairs and troubleshooting.
- Experience of training or presentations
- Previous experience/use of PACS system
- Previous experience/use of RIS.
- Previous Knowledge and use of NHS applications.
Personal Qualities
Essential
- Ability to work efficiently under pressure and to manage a heavy workload within a deadline. Able to prioritise work, plan, track, multitask, organise own workload and use initiative.
- Appreciation of the importance of timely provision of images in improving clinical outcomes.
- Good organisational skills together with excellent attention to detail
- Ability to build up positive and effective working relationships, work as part of a team or individually.
- Ability to communicate effectively with members of the public, staff and other organisations at all levels, on the telephone and face to face.
Desirable
- Knowledge of computer networking principles
- Knowledge of current Radiology IT issues and application in the NHS
- Knowledge of web-based Applications
Values
Essential
- Demonstrable ability to meet Trust values.
Other requirements
Essential
- Perform Physical task involving carrying equipment and installation.
- Demonstrate ability to work responsively while continuously prioritizing the needs of patients, staff and referrers.
- Good attendance record, Good Time Keeping, Self-motivated and able to work with minimum supervision.
Person Specification
Education and Qualification
Essential
- BSc (Hons) Degree Holder Educated to a minimum of NVQ 4 or Equivalent knowledge and experience
Desirable
- ECDL, IT/Computing Certifications
Skills and abilities
Essential
- Ability to perform a wide range of data manipulation to a high standard.
- Ability to be calm and diplomatic when dealing with members of the public and staff.
Experience
Essential
- Intermediate IT literacy
- Good computing skills including experience of Windows XP, spreadsheets, databases, word processing and presentation software.
- Familiarity with email, internet, and web-based software.
- Experience of accurate data entry on PC.
- Previous experience working in a busy work environment.
- Previous experience working with clinical based IT systems.
Desirable
- Previous experience in use of Radiology or NHS applications
- Experience in PC repairs and troubleshooting.
- Experience of training or presentations
- Previous experience/use of PACS system
- Previous experience/use of RIS.
- Previous Knowledge and use of NHS applications.
Personal Qualities
Essential
- Ability to work efficiently under pressure and to manage a heavy workload within a deadline. Able to prioritise work, plan, track, multitask, organise own workload and use initiative.
- Appreciation of the importance of timely provision of images in improving clinical outcomes.
- Good organisational skills together with excellent attention to detail
- Ability to build up positive and effective working relationships, work as part of a team or individually.
- Ability to communicate effectively with members of the public, staff and other organisations at all levels, on the telephone and face to face.
Desirable
- Knowledge of computer networking principles
- Knowledge of current Radiology IT issues and application in the NHS
- Knowledge of web-based Applications
Values
Essential
- Demonstrable ability to meet Trust values.
Other requirements
Essential
- Perform Physical task involving carrying equipment and installation.
- Demonstrate ability to work responsively while continuously prioritizing the needs of patients, staff and referrers.
- Good attendance record, Good Time Keeping, Self-motivated and able to work with minimum supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
