Job summary
We require an administrative secretary to work with the Community Therapies admin team, supporting the Adult Community Therapy services.
As part of the admin team you will provide vital support to the clinicians, processing referrals, dealing with telephone enquiries from patients and other professionals, and inputting data. You will be jointly responsible for dealing with and developing the day-to-day organisation of the office and all associated administrative tasks and for monitoring the systems in place, under the supervision of the office manager.
As a frontline member of staff you will often be the first point of contact for patients or professionals contacting the department and therefore it is extremely important that you have the skills and experience required in dealing with telephone enquires.
Main duties of the job
Previous experience of reception work is essential.
We are looking for a staff member to work daily on a Monday to Friday basis , the core hours of the service is 8-5pm .
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
Summary
To provide administrative support within Community Adult Therapy services including Physiotherapy, Nutrition and Dietetics. Speech and Language Therapy, Bone Health and Community Stroke Rehabilitation Team The post holder will be the first point of contact for patients and clinicians and will be expected to work independently using own initiative with minimal direct supervision.
Please see job description for more detailed description
Job description
Job responsibilities
Summary
To provide administrative support within Community Adult Therapy services including Physiotherapy, Nutrition and Dietetics. Speech and Language Therapy, Bone Health and Community Stroke Rehabilitation Team The post holder will be the first point of contact for patients and clinicians and will be expected to work independently using own initiative with minimal direct supervision.
Please see job description for more detailed description
Person Specification
Education
Essential
- Educated to GCSE or equivalent.
- Level 2 Literacy and Level 2 Numeracy
Desirable
- Business Administration Level 2 qualification
- Microsoft Office IT qualification
skills
Essential
- Fluent in written and spoken English
- Excellent communication skills both face to face and via telephone
- Keyboard /Computer skills using Word/ Excel. Ability to learn new software programmes. Data inputting skills
- Ability to deal with more than one issue at a time and to balance conflicting demands
- Good communication skills in dealing with members of the public.
Experience
Essential
- Experience of clinic and/or reception work.
- Experience of working with the public in a busy public service
- Experience of working in the NHS
Desirable
other
Essential
- Able to drive or move between bases when required. (Will be centrally-based but expected to travel to other bases across the borough from time to time
Person Specification
Education
Essential
- Educated to GCSE or equivalent.
- Level 2 Literacy and Level 2 Numeracy
Desirable
- Business Administration Level 2 qualification
- Microsoft Office IT qualification
skills
Essential
- Fluent in written and spoken English
- Excellent communication skills both face to face and via telephone
- Keyboard /Computer skills using Word/ Excel. Ability to learn new software programmes. Data inputting skills
- Ability to deal with more than one issue at a time and to balance conflicting demands
- Good communication skills in dealing with members of the public.
Experience
Essential
- Experience of clinic and/or reception work.
- Experience of working with the public in a busy public service
- Experience of working in the NHS
Desirable
other
Essential
- Able to drive or move between bases when required. (Will be centrally-based but expected to travel to other bases across the borough from time to time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Middlesex University Hospital NHS Trust
Address
Adult community therapies Pine lodge St Michael primary care centre
Gater Drive
Enfield
EN20JB
Employer's website
https://www.northmid.nhs.uk/ (Opens in a new tab)
