Job summary
The North Middlesex University Hospital NHS Trust is seeking to recruit highly motivated, experienced, knowledgeable of the hospital environment housekeeper to join our friendly team on S2 Ward.
Main duties of the job
The ideal candidate will be available to start as soon as possible on a full time contract in the diverse Trust in North London.
S2 ward is a 30 bedded Ward with single sex bays providing acute medical care with a primary focus on respiratory care (PREVIOUSLY CARED FOR SURGICAL PATIENTS). We receive patients directly from A and E and from in patient wards. Patients from the ages of 16 years old are cared for under the following specialties, Respiratory, General medicine, Haematology and Gastroenterology and others.
About us
On S2 ward we aspire to provide safe, effective, holistic and individualized care to every patient. Patient care needs are tailored towards their physical, psychological, emotional, social and cultural needs.
The trust values which are caring, fair and open and the expected behaviours are incorporated in our everyday care of each patient to ensure a good experience of each patient in a dignified and respectful manner.
Nursing staff are supported and empowered to, work towards best practice while facilitating a warm and friendly environment.
S2 ward strives to provide a valuable placement experience for all students at various stages in their training. We aim to provide the opportunity to enhance various nursing skills in a supportive, warm, welcoming, friendly and professional environment.
We work towards enhancing patients experience while in hospital including communication with relatives and carers. As such we welcome feed back to ensure the care we are providing is at the highest standard.
Job description
Job responsibilities
To act as Housekeeper, ensuring the patient service and the clinical environment are managed and maintained to appropriate standards.
To maintain a high standard of cleanliness without direct supervision.
To support the ward/department staff in the smooth running of their areaand to come into contact with patients.
The post holder will be instrumental in ensuring stock requirements in S2are met.
The post holder is required to use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
The post will be required to have knowledge of the IT system (stock ordering, procurement and escalation in timely fashion) to have an overview on the stock of consumable as well as non consumable items.
The post holder will participate in patient meal time activity supporting patients who needs help with feeding ( breakfast, lunch and dinner). Ensuring patients receives regular snacks, hot or cold drinks catered to their care needs by working closely with the Nursing staff.
The post holder will be responsible to ensure the ward stock budget is maintained to prevent over stocking.
The post holder will support the ward nurses with bed making and enhance care where necessary.
Job description
Job responsibilities
To act as Housekeeper, ensuring the patient service and the clinical environment are managed and maintained to appropriate standards.
To maintain a high standard of cleanliness without direct supervision.
To support the ward/department staff in the smooth running of their areaand to come into contact with patients.
The post holder will be instrumental in ensuring stock requirements in S2are met.
The post holder is required to use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
The post will be required to have knowledge of the IT system (stock ordering, procurement and escalation in timely fashion) to have an overview on the stock of consumable as well as non consumable items.
The post holder will participate in patient meal time activity supporting patients who needs help with feeding ( breakfast, lunch and dinner). Ensuring patients receives regular snacks, hot or cold drinks catered to their care needs by working closely with the Nursing staff.
The post holder will be responsible to ensure the ward stock budget is maintained to prevent over stocking.
The post holder will support the ward nurses with bed making and enhance care where necessary.
Person Specification
Experience
Essential
- Knowledge of NHS procurement system (e.g. NHS supply chain/ APTOS/PECOS/or similar)
- Customer service orientated
- Previous experience in customer service environment
- Worked in a catering environment
Desirable
- Prior knowledge of procurement (consumables and non consumable items)
Skills and Abilities
Essential
- Good standard of English and Math's
- Basic Food Hygiene
- Relevant NVQ's
Desirable
- Advanced computer skills
- Prior knowledge of procurement process/ NHS supply chain
Personal Qualities
Essential
- Ability to follow instruction
- Good Communication Skills
- Ability to answer telephone and take messages accurately
- Ability to multitask effectively
- Calm under pressure
- Able to prioritise and use initiative
- Ability to developgood rapport with staff, families and patients
- Ability to cover for colleagues on leave by changing shift or unit
- Supervisory skills
Values
Essential
- Demonstrable ability to meet Trust values
Other Requirements
Essential
- Accountability - Takes responsibility for own actions and promotes good team working
- Openness - Shares information and good practice appropriately
- Mutual respect - Treats others with courtesy and respect at all times
- Ability to work shifts accordingly
Person Specification
Experience
Essential
- Knowledge of NHS procurement system (e.g. NHS supply chain/ APTOS/PECOS/or similar)
- Customer service orientated
- Previous experience in customer service environment
- Worked in a catering environment
Desirable
- Prior knowledge of procurement (consumables and non consumable items)
Skills and Abilities
Essential
- Good standard of English and Math's
- Basic Food Hygiene
- Relevant NVQ's
Desirable
- Advanced computer skills
- Prior knowledge of procurement process/ NHS supply chain
Personal Qualities
Essential
- Ability to follow instruction
- Good Communication Skills
- Ability to answer telephone and take messages accurately
- Ability to multitask effectively
- Calm under pressure
- Able to prioritise and use initiative
- Ability to developgood rapport with staff, families and patients
- Ability to cover for colleagues on leave by changing shift or unit
- Supervisory skills
Values
Essential
- Demonstrable ability to meet Trust values
Other Requirements
Essential
- Accountability - Takes responsibility for own actions and promotes good team working
- Openness - Shares information and good practice appropriately
- Mutual respect - Treats others with courtesy and respect at all times
- Ability to work shifts accordingly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
