Job summary
This role is central to the RNOH strategy, leading transformation across theatres and perioperative care to ensure high-quality, effective and efficient services that uphold the Trust's position as a leading orthopaedic centre.
The Director of Clinical Services will provide strong clinical and operational leadership, driving continuous improvement in processes, ways of working and care delivery.
The post holder will ensure world-class, patient-centred and evidence-based care delivered by a skilled and compassionate workforce. They will give senior nursing and clinical leadership to theatres, recovery, TSSU and pre-operative assessment, reporting to the Divisional Director and professionally accountable to the Chief Nurse.
Main duties of the job
The post holder will:
Be responsible for the provision of strong clinical and operational leadership and oversight throughout theatres and perioperative services, to ensure the best experience and outcomes for patients, demonstrating accountability for the delivery of high quality, safe and effective services.
Provide clinical leadership and management oversight to ensure that the appropriate operating policies, structures and processes are developed, disseminated and adhered to in order to ensure effective planning and execution of theatre lists and deployment of staff and resources to ensure safe, efficient running of theatres, and maximise efficiency and utilisation.
Build effective relationships with surgical teams and all theatre users, to understand and plan for the needs of each speciality, establish clear channels of communication and feedback, and ensure operating policies are followed.
Please see the JD/PS for more details.
About us
At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:
- Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
- Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
- Ranked #1 among all Acute Specialist Trusts for "We work flexibly."
At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.
Joining our organisation means enjoying a wide range of staff benefits, including:
- 24/7 access to wellbeing support through our Employee Assistance Programme.
- A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
- A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
- Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare
At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.
Job description
Job responsibilities
Transformation and Service Development
1. Lead a programme of transformation across theatres and perioperative services to drive forward improvement and growth initiatives in support of the Trusts strategy
2. Undertake clinical service and pathway review to ensure a high quality efficient and effective pathway through POA and theatres, and perioperative services meet the needs of relevant specialities to ensure quality and safety and to maximise productivity.
Clinical Responsibilities
1. Support the delivery of care through visible clinical leadership, working in partnership with senior colleagues, clinical leads and the multidisciplinary team, and maintain oversight of day-to-day operational delivery, quality of care and patient experience.
2. To monitor standards of care, intervening and taking corrective action where necessary.
Professional Leadership and Management
1. Provide professional leadership for nursing/operating department practitioners and advise on all matters pertaining to professional standards and quality of care across services.
2. Be a visible, clinically credible leader and implement structures/measures to ensure effective communication and dissemination of key information to all staff and theatres users, establishing mechanisms to listen to and respond to staff feedback or enquiries.
Performance and Operational Management
1. Be responsible for the effective performance of clinical services against agreed KPIs and service standards. Develop and implement recovery and improvement plans as required
2. Work alongside and influence key Trust stakeholders to ensure that perioperative services deliver its strategic objectives.
Workforce and Education
1. Work in conjunction with the Corporate Nursing/Education and Learning and Development to develop and maintain clinical learning environments that are fit for purpose, in line with quality assurance guidelines and other external regulatory bodies and ensure the Trust meets its responsibilities to provide clinical experience and mentor support for pre-registration for nurses/ODPs, and high-quality preceptorship across all areas.
2. Provide professional leadership for nursing and ODP recruitment and retention across services and work with other senior nurses and HR colleagues to develop innovative recruitment and retention approaches and support the introduction of new ways of working.
For full details, please see the attached JD/PS.
Job description
Job responsibilities
Transformation and Service Development
1. Lead a programme of transformation across theatres and perioperative services to drive forward improvement and growth initiatives in support of the Trusts strategy
2. Undertake clinical service and pathway review to ensure a high quality efficient and effective pathway through POA and theatres, and perioperative services meet the needs of relevant specialities to ensure quality and safety and to maximise productivity.
Clinical Responsibilities
1. Support the delivery of care through visible clinical leadership, working in partnership with senior colleagues, clinical leads and the multidisciplinary team, and maintain oversight of day-to-day operational delivery, quality of care and patient experience.
2. To monitor standards of care, intervening and taking corrective action where necessary.
Professional Leadership and Management
1. Provide professional leadership for nursing/operating department practitioners and advise on all matters pertaining to professional standards and quality of care across services.
2. Be a visible, clinically credible leader and implement structures/measures to ensure effective communication and dissemination of key information to all staff and theatres users, establishing mechanisms to listen to and respond to staff feedback or enquiries.
Performance and Operational Management
1. Be responsible for the effective performance of clinical services against agreed KPIs and service standards. Develop and implement recovery and improvement plans as required
2. Work alongside and influence key Trust stakeholders to ensure that perioperative services deliver its strategic objectives.
Workforce and Education
1. Work in conjunction with the Corporate Nursing/Education and Learning and Development to develop and maintain clinical learning environments that are fit for purpose, in line with quality assurance guidelines and other external regulatory bodies and ensure the Trust meets its responsibilities to provide clinical experience and mentor support for pre-registration for nurses/ODPs, and high-quality preceptorship across all areas.
2. Provide professional leadership for nursing and ODP recruitment and retention across services and work with other senior nurses and HR colleagues to develop innovative recruitment and retention approaches and support the introduction of new ways of working.
For full details, please see the attached JD/PS.
Person Specification
IT Skills
Essential
- Excellent skills in MS Office packages including Word, Excel, PowerPoint, Teams
- Use of databases
Desirable
- Experience of using an EHR
- Experience of implementing an EHR
Responsibility for Policy/Service Development
Essential
- Experience in drafting policies/guidelines, standard operating procedures.
Education and Professional Qualifications
Essential
- Registered Nurse/ODP
- Evidence of continuing professional development
- Educated to postgraduate degree level or equivalent experience
- Management or leadership qualification or equivalent experience
Desirable
- Masters level qualification
- Recognised teaching/assessing qualification
Communication & Relationship Skills
Essential
- Role model commitment to improving patient care and raising clinical and professional standards.
- Advanced interpersonal and communication skills including influencing and negotiation skills
- Ability to achieve effective team working within own services and across an organisation
- Confident problem-solver, willing to change processes and ways of working to better meet the needs of the business
- Broad understanding of the NHS and key policy issues
- Partnership & collaborative working with internal and external stakeholders
- Able to lead by example and challenge the status quo constructively and effectively
- Accomplished at leading and delivering to deadlines and within set resources
- Well networked professionally and in the field of perioperative practice or related area
- Experience of working across service and professional boundaries
Knowledge, Training & Experience
Essential
- Significant experience as a senior nurse/AHP in a relevant area
- In-depth professional knowledge, acquired through training and experience
- Relevant experience relating to services including theatres/ /perioperative practice
- Demonstrable success in delivering transformation programmes to effect change, service improvement, enhanced quality performance and positive financial impact
- Experience of providing advice on complex professional issues
- Experience of managing staffing establishments and analysing workforce and safe staffing data
- Staff management & leadership of a large team / clinical services
- Experience of managing clinical incidents and HR/disciplinary processes
- Experience of supporting learners in practice
- Experience of audit, quality metrics/reporting, and working knowledge of QI methodology
- Experience of stakeholder/patient and family engagement
- Ability to plan and think strategically, and creatively to prioritise work programmes in the face of competing demands
- Accomplished at leading and delivering to deadlines and within set resources
- Demonstrable success in delivering transformation and performance with and through others across an organisation
- Thorough knowledge and experience of clinical governance issues, quality improvement and minimising risk for the organisation
Desirable
- Strategic planning and project management
- Previous clinical leadership/management role in theatres
- Experience of having dealt with complex HR issues
- Understanding of healthcare education/workforce agenda
Analytical & Judgment Skills
Essential
- Numerate, IT literate, analytical and able to use business intelligence effectively.
- Used information to progress a business plan/ case
- Ability to understand and analyse complex performance, financial and clinical data and identify key points to highlight and present to others in a meaningful way
Responsibility for financial & physical resources
Essential
- Managing large budgets
- Experience of CIP development/delivery
Responsibility for Equality, Diversity and Inclusion
Essential
- Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices
- Understanding of the equality, diversity and inclusion agenda and its practical application to services.
Planning & Organisational Skills
Essential
- Ability to deliver to deadlines and within resources.
- Ability to translate vision, strategy, policy/guidelines and targets into effective strategic and operational plans.
- Ability to write and present reports/ business cases
- Experience of managing staffing establishments and analysing workforce / safe staffing data
- Attention to detail
Freedom to Act
Essential
- Ability to work under pressure and flexibly in a dynamic environment
- Self-aware & reflective
Person Specification
IT Skills
Essential
- Excellent skills in MS Office packages including Word, Excel, PowerPoint, Teams
- Use of databases
Desirable
- Experience of using an EHR
- Experience of implementing an EHR
Responsibility for Policy/Service Development
Essential
- Experience in drafting policies/guidelines, standard operating procedures.
Education and Professional Qualifications
Essential
- Registered Nurse/ODP
- Evidence of continuing professional development
- Educated to postgraduate degree level or equivalent experience
- Management or leadership qualification or equivalent experience
Desirable
- Masters level qualification
- Recognised teaching/assessing qualification
Communication & Relationship Skills
Essential
- Role model commitment to improving patient care and raising clinical and professional standards.
- Advanced interpersonal and communication skills including influencing and negotiation skills
- Ability to achieve effective team working within own services and across an organisation
- Confident problem-solver, willing to change processes and ways of working to better meet the needs of the business
- Broad understanding of the NHS and key policy issues
- Partnership & collaborative working with internal and external stakeholders
- Able to lead by example and challenge the status quo constructively and effectively
- Accomplished at leading and delivering to deadlines and within set resources
- Well networked professionally and in the field of perioperative practice or related area
- Experience of working across service and professional boundaries
Knowledge, Training & Experience
Essential
- Significant experience as a senior nurse/AHP in a relevant area
- In-depth professional knowledge, acquired through training and experience
- Relevant experience relating to services including theatres/ /perioperative practice
- Demonstrable success in delivering transformation programmes to effect change, service improvement, enhanced quality performance and positive financial impact
- Experience of providing advice on complex professional issues
- Experience of managing staffing establishments and analysing workforce and safe staffing data
- Staff management & leadership of a large team / clinical services
- Experience of managing clinical incidents and HR/disciplinary processes
- Experience of supporting learners in practice
- Experience of audit, quality metrics/reporting, and working knowledge of QI methodology
- Experience of stakeholder/patient and family engagement
- Ability to plan and think strategically, and creatively to prioritise work programmes in the face of competing demands
- Accomplished at leading and delivering to deadlines and within set resources
- Demonstrable success in delivering transformation and performance with and through others across an organisation
- Thorough knowledge and experience of clinical governance issues, quality improvement and minimising risk for the organisation
Desirable
- Strategic planning and project management
- Previous clinical leadership/management role in theatres
- Experience of having dealt with complex HR issues
- Understanding of healthcare education/workforce agenda
Analytical & Judgment Skills
Essential
- Numerate, IT literate, analytical and able to use business intelligence effectively.
- Used information to progress a business plan/ case
- Ability to understand and analyse complex performance, financial and clinical data and identify key points to highlight and present to others in a meaningful way
Responsibility for financial & physical resources
Essential
- Managing large budgets
- Experience of CIP development/delivery
Responsibility for Equality, Diversity and Inclusion
Essential
- Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices
- Understanding of the equality, diversity and inclusion agenda and its practical application to services.
Planning & Organisational Skills
Essential
- Ability to deliver to deadlines and within resources.
- Ability to translate vision, strategy, policy/guidelines and targets into effective strategic and operational plans.
- Ability to write and present reports/ business cases
- Experience of managing staffing establishments and analysing workforce / safe staffing data
- Attention to detail
Freedom to Act
Essential
- Ability to work under pressure and flexibly in a dynamic environment
- Self-aware & reflective
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
Royal National Orthopaedic Hospital NHS Trust
Brockley Hill
Stanmore, Middlesex
HA7 4LP
Employer's website
https://www.rnoh.nhs.uk/ (Opens in a new tab)
