Job summary
We are pleased to announce an exciting opportunity for an 8b PACS and RIS Manager to join the Imaging Department at the Royal National Orthopaedic Hospital.
This a full-time position (37.5 hours per week).
We are looking for candidates with extensive prior experience within a similar role, working within the NHS or within private practice in the UK.
Candidates must possess a graduate and post graduate degree in Radiography/IT/Health informatics or show evidence of equivalent training or experience.
This is a dynamic role requiring the successful applicant to provide comprehensive management and oversight of the PACS, RIS and other key Imaging digital systems for the Trust. You will also manage the day-to-day PACS team within the Imaging Department.
The Trust is implementing an Electric Health Record (EPIC) in November 2025.
Main duties of the job
The role has overall accountability to the Imaging management team for the efficient day-to-day running & ongoing development of Imaging IT systems in the clinical environment, in order to ensure best patient care at all times.
We are looking for a candidate that can use their specialist knowledge and experience to ensure effective operational management and service delivery to support the provision of diagnostic digital services at Trust, regional, and national levels.
Required to support the Imaging management team to ensure the smooth operation of the Imaging Department.
Responsible for ensuring that Trust staff are trained and competent in the use of Imaging IT solutions.
Must have a high level of communication skills and extensive experience with digital system(s) downtime and rectification of these issues.
Ability to troubleshoot high-level issues and ensure delivery of high-quality user support.
Ability to build successful relationships with teams from within and outside the Trust.
Advise and represent the Trust in complex multi-system Digital groups, and subsequent responsibility to lead any engagement in terms of information dissemination or project participation/roll out; ensuring deadlines for any outputs are met.
To have responsibility that appropriate systems are in place to ensure that users are aware of the Imaging Digital systems status and are kept informed and receive feedback with ongoing or unresolved issues.
About us
At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:
- Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
- Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
- Ranked #1 among all Acute Specialist Trusts for "We work flexibly."
At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.
Joining our organisation means enjoying a wide range of staff benefits, including:
- 24/7 access to wellbeing support through our Employee Assistance Programme.
- A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
- A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
- Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare
At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.
Job description
Job responsibilities
Previous experience with managing a PACS team or department is essential and a high level of specialist knowledge of IT systems and associated workflows, applications and hardware. The successful candidate will be expected to provide advice, specialist knowledge and expertise to medical staff, non-medical referrers and other radiography staff, based on this experience.
You will be expected to undertake all aspects of managing the PACS team ensuring that staff are competent and able to maintain the service.
The post holder will be expected to accommodate flexible working to include evening and weekend hours as required.
Please see the Job Description and Person Specification for more detail.
Job description
Job responsibilities
Previous experience with managing a PACS team or department is essential and a high level of specialist knowledge of IT systems and associated workflows, applications and hardware. The successful candidate will be expected to provide advice, specialist knowledge and expertise to medical staff, non-medical referrers and other radiography staff, based on this experience.
You will be expected to undertake all aspects of managing the PACS team ensuring that staff are competent and able to maintain the service.
The post holder will be expected to accommodate flexible working to include evening and weekend hours as required.
Please see the Job Description and Person Specification for more detail.
Person Specification
Training and Experience
Essential
- Graduate Degree in Radiography/ IT/ Health informatics or equivalent experience
- Evidence of postgraduate study at Masters Level or equivalent training and experience.
- Various experience of Medical IT/PACS systems within the NHS or Private practice within the UK
Desirable
- Relevant management/ project planning qualification.
Knowledge
Essential
- Evidence of a high level of analytical problem-solving skills.
- Knowledge of service improvement and change management.
- Awareness of the National/ Regional Imaging agenda.
- Knowledge of systems & processes in relation to the production of standard operating procedures, change control and principles of document control
Desirable
- Experience of involvement in national Imaging initiatives.
Analytical & Judgment Skills
Essential
- Ability to influence & lead the Imaging IT agenda at a high level.
- Ability to work across professional and organisational boundaries
- Ability to manage complex situations.
IT Skills
Essential
- High level specialist knowledge of Imaging IT systems and associated workflows.
- Knowledge of Imaging IT systems/ software/ applications and hardware; keeping abreast of new developments and advancing technology.
- Knowledge of governance in relation to National/ NHS policies & procedures in relation to IT systems/ data security requirements and legislation.
Responsibility for Policy/Service Development
Essential
- Responsible for overseeing Imaging IT policies and procedures, in liaison with information governance & IT security, to include data processing agreements, information governance, IT security, standard operating procedures and requests for 3rd party access.
- Experience in planning and organising of a broad range of long and short term, strategic and operational matters including service provision, business planning, and departmental infrastructure.
Person Specification
Training and Experience
Essential
- Graduate Degree in Radiography/ IT/ Health informatics or equivalent experience
- Evidence of postgraduate study at Masters Level or equivalent training and experience.
- Various experience of Medical IT/PACS systems within the NHS or Private practice within the UK
Desirable
- Relevant management/ project planning qualification.
Knowledge
Essential
- Evidence of a high level of analytical problem-solving skills.
- Knowledge of service improvement and change management.
- Awareness of the National/ Regional Imaging agenda.
- Knowledge of systems & processes in relation to the production of standard operating procedures, change control and principles of document control
Desirable
- Experience of involvement in national Imaging initiatives.
Analytical & Judgment Skills
Essential
- Ability to influence & lead the Imaging IT agenda at a high level.
- Ability to work across professional and organisational boundaries
- Ability to manage complex situations.
IT Skills
Essential
- High level specialist knowledge of Imaging IT systems and associated workflows.
- Knowledge of Imaging IT systems/ software/ applications and hardware; keeping abreast of new developments and advancing technology.
- Knowledge of governance in relation to National/ NHS policies & procedures in relation to IT systems/ data security requirements and legislation.
Responsibility for Policy/Service Development
Essential
- Responsible for overseeing Imaging IT policies and procedures, in liaison with information governance & IT security, to include data processing agreements, information governance, IT security, standard operating procedures and requests for 3rd party access.
- Experience in planning and organising of a broad range of long and short term, strategic and operational matters including service provision, business planning, and departmental infrastructure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
