Royal National Orthopaedic Hospital NHS Trust

Patient Pathway Administrator

The closing date is 30 May 2025

Job summary

An exciting opportunity has arisen for the role of a Patient Pathway Administrator at the Enfield Community Musculoskeletal Hub. If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team, this could be the position that you are looking for.

We are looking for an enthusiastic and motivated team player with excellent communication & relationship skills to complement the existing team's high standard. You will be working alongside a multidisciplinary clinical team, external stakeholders and non- clinical staff.

The successful candidate must have a flexible approach, must be reliable, well organised, and be able to work independently and as as part of a team . You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable effective and efficient running of musculoskeletal service

We will also consider applicants who are seeking a part time position to work on Monday, Tuesday and Thursday

Main duties of the job

To work as part of a dynamic administration team to ensure the effective and efficient working of the community musculoskeletal service

Please see attached job description and personal specification for more detail

About us

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

Home :: Royal National Orthopaedic Hospital

The Royal National Orthopaedic Hospital NHS Trust aims to be a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS.

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per Annum Inclusive of HCAS

Contract

Fixed term

Duration

10 months

Working pattern

Full-time, Part-time

Reference number

392-RNOH-1205

Job locations

Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

308A Hertford Road

Enfield

N9 7HD

Job description

Job responsibilities

Please see attached JD/PS for a more detailed description of the requirements and responsibilities for this post

Job description

Job responsibilities

Please see attached JD/PS for a more detailed description of the requirements and responsibilities for this post

Person Specification

Essential skills

Essential

Previous Experience in customer service
IT skills with MS Office
Understands role of administrator

Desirable

Experience in handling complaints
Knowledge of speciality specific pathways
Experience working in NHS environment or healthcare setting

Knowledge training and experience

Essential

Experience of prioritising workload
Understands importance of confidentiality and data collection
Knowledge of medical policy and data confidentiality
Excellent communication skills

Desirable

Ability to work using own initiative
Ability to work well as part of a team
Excellent time management

Analytical and Judgement Skills

Essential

Ability to prioritise own workload
Proficient with basic data entry

Desirable

Ability to work under pressure

Person Specification

Essential skills

Essential

Previous Experience in customer service
IT skills with MS Office
Understands role of administrator

Desirable

Experience in handling complaints
Knowledge of speciality specific pathways
Experience working in NHS environment or healthcare setting

Knowledge training and experience

Essential

Experience of prioritising workload
Understands importance of confidentiality and data collection
Knowledge of medical policy and data confidentiality
Excellent communication skills

Desirable

Ability to work using own initiative
Ability to work well as part of a team
Excellent time management

Analytical and Judgement Skills

Essential

Ability to prioritise own workload
Proficient with basic data entry

Desirable

Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

308A Hertford Road

Enfield

N9 7HD

Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

308A Hertford Road

Enfield

N9 7HD

Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)