Job summary
We are seeking a highly motivated, committed, and passionate individual to join the shoulder & Elbow team, which works with both adults and children as a medical secretary supporting one of our consultants and a junior clinician.
You must have excellent communication skills, able to work effectively within multi-disciplinary teams, flexible approach to work, able to prioritise your workload, Work under your own initiative as well as under guidance from medical clinicians and line management.
Main duties of the job
To be responsible for assisting in the provision of a full secretarial and booking service to the shoulder & elbow consultants and their teams in conjunction with other medical secretaries
The post holder will be expected to work within a multi-disciplinary unit and deal with telephone and in-person queries, audio typing of medical and general correspondence, general office administration in line with the Trust guidelines, booking new patient appointments in line with Trust guidelines and the 18-week pathway (RTT) rules, booking NEW / follow up appointments.
About us
The RNOH NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients.
Job description
Job responsibilities
- Excellent communication skills
- Able to work effectively within multi-disciplinary teams
- Flexible approach to work
- Able to prioritise workload
- Work under your own initiative as well as under guidance from medical clinicians and line management.
- Medical Terminology
- Experience in an NHS setting or similar.
Job description
Job responsibilities
- Excellent communication skills
- Able to work effectively within multi-disciplinary teams
- Flexible approach to work
- Able to prioritise workload
- Work under your own initiative as well as under guidance from medical clinicians and line management.
- Medical Terminology
- Experience in an NHS setting or similar.
Person Specification
Qualifications
Essential
- Educated to GCSE 'O' level or equivalent.
- Good standard of English, both written, spoken and grammar.
- Numerate
- AMSPAR or equivalent
- AMSPAR or equivalent
Desirable
- Audio typing Qualification.
Experience
Essential
- Minimum of 1-3 years medical secretarial experience within NHS hospital care
- Minimum 1-3 years audio typing experience within NHS Hospital care
- Experience of working within multi-disciplinary teams in a Hospital setting.
- Patient Administrative Systems
Desirable
- Audio typing experience of Orthopaedics
- Knowledge of scheduling new patient appointments
- Knowledge of booking follow up appointments
Skills and Abilities
Essential
- oGood communication and interpersonal skills.
Knowledge and Skills
Essential
- Understand the need for confidentiality and data protection
- 18 weeks pathway targets
- Management of own office environment and workload
- Achieving targets associated with work
- Excellent working knowledge of Medical terminology
- Sound knowledge of secretarial practices and procedures
- Good communication and interpersonal skills.
- Good organisation skills
- Ability to prioritise workload.
- Ability to work well in a team and on own initiative.
- Ability to multi-task.
- Ability to perform general administrative duties.
- Ability to work to tight deadlines and targets.
- Confident in use of Microsoft Applications.
- IT Skills
- Undertaking audio typing/proofreading of digital dictation
- Attention to detail
- Provides a quality service
- Good customer care skills
Desirable
Person Specification
Qualifications
Essential
- Educated to GCSE 'O' level or equivalent.
- Good standard of English, both written, spoken and grammar.
- Numerate
- AMSPAR or equivalent
- AMSPAR or equivalent
Desirable
- Audio typing Qualification.
Experience
Essential
- Minimum of 1-3 years medical secretarial experience within NHS hospital care
- Minimum 1-3 years audio typing experience within NHS Hospital care
- Experience of working within multi-disciplinary teams in a Hospital setting.
- Patient Administrative Systems
Desirable
- Audio typing experience of Orthopaedics
- Knowledge of scheduling new patient appointments
- Knowledge of booking follow up appointments
Skills and Abilities
Essential
- oGood communication and interpersonal skills.
Knowledge and Skills
Essential
- Understand the need for confidentiality and data protection
- 18 weeks pathway targets
- Management of own office environment and workload
- Achieving targets associated with work
- Excellent working knowledge of Medical terminology
- Sound knowledge of secretarial practices and procedures
- Good communication and interpersonal skills.
- Good organisation skills
- Ability to prioritise workload.
- Ability to work well in a team and on own initiative.
- Ability to multi-task.
- Ability to perform general administrative duties.
- Ability to work to tight deadlines and targets.
- Confident in use of Microsoft Applications.
- IT Skills
- Undertaking audio typing/proofreading of digital dictation
- Attention to detail
- Provides a quality service
- Good customer care skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
