Job summary
To support and coordinate the multidisciplinary work of health services and QI projects within Swiss Cottage School; notably data collection and management, set up and supporting meetings, creating and maintaining operational spreadsheets/databases, support for coproduction with parents e.g. liaison, supporting involvement.
Work proactively to achieve high levels of staff, child and family engagement in services.Maintain accurate caseload lists to ensure all children receive intervention in a timely manner.Support the production of accurate and timely service data. Use the data to ensure the smooth running of the service.Support the overall work of the team and provide cover for colleagues as required.
Main duties of the job
Greeting parents and visitors.Book all patient appointments for the service according to service protocol, liaising with clinical staff, parents/ carers, and others as required.Ensure all appointments are outcomed by the end of each month, and support KPIs with FFT and shared care plans.Participate and contribute to service Quality Improvement initiatives.This may require undertaking project work as directed, keeping minutes, and arranging events as required.To ensure the smooth running of the MDT annual review report and the transition medical processes.General office management - stationery, PPE, School BAM referrals, hygieneproducts.Maintain a list of patients who may be able to attend a short notice in order to fill cancellation slots.Train others to provide cover when absent.Be competent in and able to apply the Trust's Information Governance Policy.Maintain confidentiality, security and integrity of patient related information inaccordance with Trust protocols.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working atRoyal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working atRoyal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Professional Qualifications
Essential
- 5 GCSEs or equivalent
- Educated to A Level standard or equivalent experience
Desirable
- NVQ Level 3 in Business Administration or Customer Care or equivalent level of knowledge and experience
- Key Skills Level 2 in Literacy or equivalent experience
Experience
Essential
- Experience working in a complex organization with numerous stakeholders
- Experience of undertaking detailed, intensive work in a busy administrative environment
- Experience of using various forms of information technology in work-related activities
Desirable
- Experience working in the National Health Service (NHS)
Skills and Aptitudes
Essential
- Good understanding of general office working procedures
- Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook
Personal Qualities & Attributes
Essential
- Good organisational skills
- Ability to use own judgement in a range of alternative situations / deadlines
- Able to sustain meticulous attention to detail
- Good level of verbal and written communication
- Good interpersonal and listening skills
- Able to handle difficult and distressing situations effectively
- Able to compose correspondence and reports
- Able to work as part of a team
Others
Desirable
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Professional Qualifications
Essential
- 5 GCSEs or equivalent
- Educated to A Level standard or equivalent experience
Desirable
- NVQ Level 3 in Business Administration or Customer Care or equivalent level of knowledge and experience
- Key Skills Level 2 in Literacy or equivalent experience
Experience
Essential
- Experience working in a complex organization with numerous stakeholders
- Experience of undertaking detailed, intensive work in a busy administrative environment
- Experience of using various forms of information technology in work-related activities
Desirable
- Experience working in the National Health Service (NHS)
Skills and Aptitudes
Essential
- Good understanding of general office working procedures
- Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook
Personal Qualities & Attributes
Essential
- Good organisational skills
- Ability to use own judgement in a range of alternative situations / deadlines
- Able to sustain meticulous attention to detail
- Good level of verbal and written communication
- Good interpersonal and listening skills
- Able to handle difficult and distressing situations effectively
- Able to compose correspondence and reports
- Able to work as part of a team
Others
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
