Job summary
An exciting opportunity has arisen in this newly established role within the Group People Team.
You will be enthusiastic and a highly motivated self-starter, able to support and drive trust wide improvements from concept to impact.
This is an ideal role for someone who is passionate and skilled at delivering retention strategies and projects that contribute to making Royal Free London one of the best places to work.
This role is part of a centre of expertise with a specific focus on employee retention and associated projects, providing a group people service, supporting all colleagues across the Trust.
Your main place of work will be the Crowndale Centre. Hybrid working is possible in this role - you will be required to be at your work base for at least 2-3 days per work.
Interviews will be held on 31st March 2026 or 1st April 2026. There will be a short presentation required as part of the selection process. Interviews will be held in person at the Crowndale Centre.
Main duties of the job
Reporting to the Group Head of People, with line management responsibility for the Group retention administrator. You will work closely as part of a team and be responsible for planning, supporting, and delivering a range of retention related projects, initiatives, and activities. Some of the key pieces of work will be:
Supporting the delivery of the Trust annual staff survey and quarterly pulse surveys
Improving flexible working across the Trust
Supporting Trust wide pay and reward programmes
Supporting staff group specific retention programmes and activity
You will need to be able to establish your credibility at all levels internally and build relationships with a range of stakeholders. This role will be challenging as you juggle competing priorities, work fast-paced, and sometimes have to deliver at short notice, but it is also very rewarding as you see the positive impact of trust wide projects and services that you've delivered.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education
Essential
- Educated to Master level or equivalent knowledge acquired through experience
- Chartered membership of the Chartered Institute of Personnel and Development
- Evidence of Continuous professional development
- Excellent demonstrable knowledge of organisational policy, workforce best practice and up-to-date employment law.
SKILLS/ EXPERIENCE AND ABILITIES
Essential
- Knowledge and experience of working within a HR Business Partner model
- Expert knowledge in retention, employee value proposition, employee engagement, reward, and flexible working
- Experience of advising managers and senior leaders on best practice HR approaches, strategy development, techniques, and interventions
- Substantial HR generalist experience including project management of organisational change in culture, workplace interventions, transformational change management and employee relations in a complex, multi
- Experience of working as key stakeholder on a wide range of HR projects, managing staff and workplace systems and processes
- Demonstrated attention to detail and risk management approach in delivery of high-quality customer service to all staff and managers.
- In-depth experience of coaching and training staff in teams and managers in HR matters and how to embed interventions in the workplace
- Sound IT skills in word processing, spread-sheet, presentation, email software and keen interest in learning new techniques.
- Experience of HR management in a unionised environment, including well-developed negotiation skills with staff and managers.
- Substantial knowledge and experience of advising managers on handling complex and sensitive issues.
- Proven NHS experience and knowledge.
- Able to engage internal HR specialist and transactional functions to deliver required services to the business and monitor the effectiveness of outcomes delivered.
- Able to manage the relevant interfaces and relationships when service improvement is required.
- Able to understand the Workforce issues arising from operational management issues and advise in a compelling way considering evidence, analysis, judgment and the impact and risks of alternative options.
- Experience of chairing meetings and facilitating group discussions and focus groups.
- Experience of business report writing and excellent presentation skills.
- Able to write good quality notes and reports for senior managers and attend meetings to make presentations on a wide range of workplace projects.
- Able to deal with people in complex, confrontational or highly emotive situations.
- Problem solving skills and able to explain matters concisely.
- Work with staff and managers on the NHS People Promises, developing and delivering improvements in the Equity, Wellbeing agenda across the Trust.
Desirable
- Project management qualification/ formal training
Trust's values
Essential
- Able to demonstrate the Trust's values
PERSONAL QUALITIES
Essential
- Possesses excellent interpersonal skills and demonstrates credibility at all levels.
- Ability to analyse highly complex workforce data and problems, identifying risk and developing a wide range of targeted approaches and tailored solutions.
- Optimistic "can do" attitude and a positive attitude to change.
- Ability to work with unpredictable situations and work under pressure.
- High levels of personal influence at all levels of the organisation.
- Excellent team player, with readiness to be hands on to support members of the team where needed without been prompted.
Person Specification
Education
Essential
- Educated to Master level or equivalent knowledge acquired through experience
- Chartered membership of the Chartered Institute of Personnel and Development
- Evidence of Continuous professional development
- Excellent demonstrable knowledge of organisational policy, workforce best practice and up-to-date employment law.
SKILLS/ EXPERIENCE AND ABILITIES
Essential
- Knowledge and experience of working within a HR Business Partner model
- Expert knowledge in retention, employee value proposition, employee engagement, reward, and flexible working
- Experience of advising managers and senior leaders on best practice HR approaches, strategy development, techniques, and interventions
- Substantial HR generalist experience including project management of organisational change in culture, workplace interventions, transformational change management and employee relations in a complex, multi
- Experience of working as key stakeholder on a wide range of HR projects, managing staff and workplace systems and processes
- Demonstrated attention to detail and risk management approach in delivery of high-quality customer service to all staff and managers.
- In-depth experience of coaching and training staff in teams and managers in HR matters and how to embed interventions in the workplace
- Sound IT skills in word processing, spread-sheet, presentation, email software and keen interest in learning new techniques.
- Experience of HR management in a unionised environment, including well-developed negotiation skills with staff and managers.
- Substantial knowledge and experience of advising managers on handling complex and sensitive issues.
- Proven NHS experience and knowledge.
- Able to engage internal HR specialist and transactional functions to deliver required services to the business and monitor the effectiveness of outcomes delivered.
- Able to manage the relevant interfaces and relationships when service improvement is required.
- Able to understand the Workforce issues arising from operational management issues and advise in a compelling way considering evidence, analysis, judgment and the impact and risks of alternative options.
- Experience of chairing meetings and facilitating group discussions and focus groups.
- Experience of business report writing and excellent presentation skills.
- Able to write good quality notes and reports for senior managers and attend meetings to make presentations on a wide range of workplace projects.
- Able to deal with people in complex, confrontational or highly emotive situations.
- Problem solving skills and able to explain matters concisely.
- Work with staff and managers on the NHS People Promises, developing and delivering improvements in the Equity, Wellbeing agenda across the Trust.
Desirable
- Project management qualification/ formal training
Trust's values
Essential
- Able to demonstrate the Trust's values
PERSONAL QUALITIES
Essential
- Possesses excellent interpersonal skills and demonstrates credibility at all levels.
- Ability to analyse highly complex workforce data and problems, identifying risk and developing a wide range of targeted approaches and tailored solutions.
- Optimistic "can do" attitude and a positive attitude to change.
- Ability to work with unpredictable situations and work under pressure.
- High levels of personal influence at all levels of the organisation.
- Excellent team player, with readiness to be hands on to support members of the team where needed without been prompted.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
