Job summary
We are looking for an individual to join the Urology Department to manage and maintain general urology and elective pathways, including but not limited to; RTT Validation, within a large cancer/benign service, working with the Urology admin team to better the performance of our service. The successful applicant will have specific responsibility for our Urology diagnostic pathways and will also need to demonstrate flexibility to support other Urology sub specialities as required.
Main duties of the job
An opportunity has arisen for a full time Diagnostic Urology Pathway Navigator to join the Urology department.
We are looking for a positive and motivated person with an eye for detail to join our team.
The successful candidate is required to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have:
Previous experience of working with the public and/or patients in a healthcare environment
Experience of interacting with staff at all levelsPrevious administrative and organisational experienceExperience of managing and prioritising own workload and working to deadlinesExperience of dealing with non-routine and complex problems
If you believe you meet the criteria of the person specification and would like to join our team at this time, we would be interested in receiving your application.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
For further details / informal visits contact:
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education and Professional Qualifications
Essential
- English and maths GCSE level or equivalent
Desirable
- Evidence of personal development
- Knowledge of medical terminology
Experience
Essential
- Experience of interaction with staff at all levels of an organisation
- Experience of managing complex administrative processes
- Experience of dealing with non-routine and complex problems
- Experience of working effectively in a high pressure environment
- Experience of managing rapidly changing and competing demands
- Experience of managing and prioritising own workload and working to deadlines
- Experience communicating effectively via email and telephone
Desirable
- Experience working in a healthcare setting or with patients/carers
- Experience of service development or improvement
- Experience of NHS waiting list targets - including referral to treatment time
Skills and aptitudes
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to use databases and manipulate and share information with colleagues accurately and clearly
- Ability to prioritise workloads according to patient safety and deadlines
- Ability to confidently interact and share knowledge with staff at all levels, showing compassion and kindness at all times
- Ability to learn and assimilate information quickly
- Ability to adapt to rapidly changing priorities and manage high pressure situations
- Knowledge of NHS Waiting Time Targets and KPIs - including referral to treatment time, DM01 and cancer waiting time targets
- Ability to problem solve and support colleagues to work through issues they may encounter
Desirable
- Proof of continuous learning and development
- Knowledge of Trust IT Systems - PACS, Cerner and Dictation Services
Personal attributes
Essential
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking and the ability to problem solve quickly.
- Able to work effectively in a team
- Good time management and organisation skills
- Able to support colleagues and patients
- Exemplify the Trust values
Person Specification
Education and Professional Qualifications
Essential
- English and maths GCSE level or equivalent
Desirable
- Evidence of personal development
- Knowledge of medical terminology
Experience
Essential
- Experience of interaction with staff at all levels of an organisation
- Experience of managing complex administrative processes
- Experience of dealing with non-routine and complex problems
- Experience of working effectively in a high pressure environment
- Experience of managing rapidly changing and competing demands
- Experience of managing and prioritising own workload and working to deadlines
- Experience communicating effectively via email and telephone
Desirable
- Experience working in a healthcare setting or with patients/carers
- Experience of service development or improvement
- Experience of NHS waiting list targets - including referral to treatment time
Skills and aptitudes
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to use databases and manipulate and share information with colleagues accurately and clearly
- Ability to prioritise workloads according to patient safety and deadlines
- Ability to confidently interact and share knowledge with staff at all levels, showing compassion and kindness at all times
- Ability to learn and assimilate information quickly
- Ability to adapt to rapidly changing priorities and manage high pressure situations
- Knowledge of NHS Waiting Time Targets and KPIs - including referral to treatment time, DM01 and cancer waiting time targets
- Ability to problem solve and support colleagues to work through issues they may encounter
Desirable
- Proof of continuous learning and development
- Knowledge of Trust IT Systems - PACS, Cerner and Dictation Services
Personal attributes
Essential
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking and the ability to problem solve quickly.
- Able to work effectively in a team
- Good time management and organisation skills
- Able to support colleagues and patients
- Exemplify the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
