Royal Free London NHS Foundation Trust

Group Director of Urgent Care

The closing date is 01 February 2026

Job summary

Reporting to the Chief Delivery Officer, the Group Director for Urgent Care will be responsible for operational and strategic leadership of Urgent and Emergency Care (UEC) across the RFL Group, as the most senior lead for emergency access standards and flow across multiple Health Units.

The Group Director of Urgent Care holds a senior position in the Trust's operational team and will operate effectively in a flexible and demanding environment, proactively engaging with stakeholders to support the Chief Delivery Officer in the delivery of operational improvement to achieve the Trust strategy. The postholder will be expected maintain thorough oversight of specific programmes of work and lead on Trust-wide and system-wide projects equivalent responsibility to that of a current Director of Operations.

Main duties of the job

The Group Director of Urgent Care will be responsible for directly developing and supporting delivery of all Trust UEC operational delivery and transformation plans as well as managing interfaces with regulators and local system stakeholders/partners, and joining up the key programmes that feed into the wider system UEC agenda including finance, productivity, transformation, ambulance demand, community and social care, primary care and workforce.

The postholder will have an in-depth and extensive knowledge of operational management in an acute hospital and experience of working within a complex healthcare system, including expertise in best practice urgent and emergency care provision, with the ability to influence and ensure completion of actions across different professional groups.

As a direct report to the Chief Delivery Officer, the Group Director of Urgent Care will be required to act autonomously, provide comprehensive and expert advice and make clear decisions based on the challenges presented to them which will vary on a programme specific basis. The postholder will take a strategic and operational lead role where required in the implementation of the corporate agenda.

About us

Working for your organisation -The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link

https://www.royalfreelondonjobs.co.uk/

Details

Date posted

22 January 2026

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience Salary is dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7739640

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education & professional qualifications

Essential

  • Undergraduate degree or equivalent experience
  • Post graduate management qualification at master's level or equivalent experience
  • Management qualification or equivalent experience
  • Evidence of recent and ongoing continuing personal development relevant to the role

Experience

Essential

  • Substantial senior management experience, in the NHS or other healthcare
  • Evidence of leading and managing change within a complex environment
  • Strategic planning and project management
  • Managing large and complex budgets
  • Managing a cross-site, complex function

Personal qualities & aptitudes

Essential

  • Ability to work under pressure and flexibly in a dynamic environment
  • Diplomatic style with political acumen

Skills and knowledge

Essential

  • Leadership of a multidisciplinary team and delivering to deadlines and within resources.
  • Significant operational management experience in a complex healthcare organisation
  • Effective communication skills
  • Service planning and project management
  • Broad understanding of the NHS and key policy issues which effect performance
  • Significant complex budgetary management
  • Demonstrate advanced influencing and negotiation skills

Desirable

  • Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership
Person Specification

Education & professional qualifications

Essential

  • Undergraduate degree or equivalent experience
  • Post graduate management qualification at master's level or equivalent experience
  • Management qualification or equivalent experience
  • Evidence of recent and ongoing continuing personal development relevant to the role

Experience

Essential

  • Substantial senior management experience, in the NHS or other healthcare
  • Evidence of leading and managing change within a complex environment
  • Strategic planning and project management
  • Managing large and complex budgets
  • Managing a cross-site, complex function

Personal qualities & aptitudes

Essential

  • Ability to work under pressure and flexibly in a dynamic environment
  • Diplomatic style with political acumen

Skills and knowledge

Essential

  • Leadership of a multidisciplinary team and delivering to deadlines and within resources.
  • Significant operational management experience in a complex healthcare organisation
  • Effective communication skills
  • Service planning and project management
  • Broad understanding of the NHS and key policy issues which effect performance
  • Significant complex budgetary management
  • Demonstrate advanced influencing and negotiation skills

Desirable

  • Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

London

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Group executive support manager

Claudia McCarthy

claudia.mccarthy@nhs.net

Details

Date posted

22 January 2026

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience Salary is dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7739640

Job locations

Royal Free Hospital

Pond Street

London

NW3 2QG


Supporting documents

Privacy notice

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