Job summary
We are seeking a dynamic and enthusiastic candidate to join our Royal Free Hampstead based Orthopaedics team in the position of Service Manager, and is offered on a permanent basis working 37.5 hours per week, with working patterns to be agreed upon appointment.
This post will be primarily based at our Royal Free Hospital providing leadership support to the Orthopaedic Administration functions, but may be required to provide support to our Barnet and Chase Farm Hospital sites on occasion.
This role is an excellent opportunity for someone seeking to progress, or start, a career in Operations Management within a surgical setting, and the postholder will join a large Orthopaedic Department in London, with access to developmental opportunities, and working alongside a passionate multi-disciplinary team.
Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity.
Main duties of the job
The postholder will support the General Manager & Assistant General Manager in the day-to-day operational management of the service. This role will be primarily based at one site but the postholder will be expected where required to travel and have clear visibility across all health unit sites within their remit.
Key responsibilities
- To manage administrative and support teams within the service / directorate.Deliver appraisal and mandatory training requirements for all staff within these teams.
- Implement the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable service performance compliance.
- Support the governance arrangements within the service/ directorate including audit, complaints, incidents, risk and health and safety.
- To be responsible to the assistant general manager for financial performance relating to delegated budgets and operational performance of the service / directorate.
- Deputise for the assistant general manager and represent the divisions in in meetings as required.
- Support the assistant general manager in developing service development plans to align national direction/strategies and local priorities.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospitalhere
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Person Specification
Education & Professional Qualifications
Essential
- Postgraduate degree in a related field or equivalent experience
- Management qualification or equivalent experience
- Evidence of continuing personal development
Experience
Essential
- Demonstrable experience of working in healthcare in a junior management position
- Experience of staff management and leading a team
- Budget management experience including monitoring expenditure and identifying savings
Desirable
- Introducing new ways of working
- Project management
- Experience and familiarity with business planning and preparation of business cases
Skills & Aptitudes
Essential
- Understanding of national NHS policy and targets.
- Good communication and interpersonal skills, including oral and written skills, including chairing team meetings, writing reports.
- Competent in the use of Microsoft office; Word, PowerPoint, Excel, Outlook, etc.
- Skilled in using an EPR system
- Strong numeracy skills with good analytical skills and ability to understand and produce information to use in problem solving
- Ability to negotiate with and influence staff at more junior and senior levels
- Ability to manage own time/ priorities with minimal supervision
Personal Qualities
Essential
- Well organised and practical with a logical, analytical approach to work
- Pays careful attention to detail
- Ability to work under pressure in a dynamic environment
- Flexible, collaborative and a team player
- Ability to work on own in pursuit of team objectives
- Positive and motivated
Person Specification
Education & Professional Qualifications
Essential
- Postgraduate degree in a related field or equivalent experience
- Management qualification or equivalent experience
- Evidence of continuing personal development
Experience
Essential
- Demonstrable experience of working in healthcare in a junior management position
- Experience of staff management and leading a team
- Budget management experience including monitoring expenditure and identifying savings
Desirable
- Introducing new ways of working
- Project management
- Experience and familiarity with business planning and preparation of business cases
Skills & Aptitudes
Essential
- Understanding of national NHS policy and targets.
- Good communication and interpersonal skills, including oral and written skills, including chairing team meetings, writing reports.
- Competent in the use of Microsoft office; Word, PowerPoint, Excel, Outlook, etc.
- Skilled in using an EPR system
- Strong numeracy skills with good analytical skills and ability to understand and produce information to use in problem solving
- Ability to negotiate with and influence staff at more junior and senior levels
- Ability to manage own time/ priorities with minimal supervision
Personal Qualities
Essential
- Well organised and practical with a logical, analytical approach to work
- Pays careful attention to detail
- Ability to work under pressure in a dynamic environment
- Flexible, collaborative and a team player
- Ability to work on own in pursuit of team objectives
- Positive and motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
