Job summary
We are seeking a dynamic and enthusiastic candidate to join our Babies, Children's, & Young People's Division in the position of Community Clinical Service Lead - Child Development & Complex Nursing Services, and this role is offered on a permanent basis working 37.5 hours per week, with working patterns to be agreed upon appointment.
This post will be primarily based at our St. Michael's Community Hospital providing leadership support to the Children's Community functionalities, but will be required to provide support to our North Middlesex, Barnet & Chase Farm, & Royal Free Health Units on occasion.
This role is an excellent opportunity for someone seeking to further a career in Operations Management within a Children's setting, and the postholder will join the largest non-tertiary Children's Department in London, with access to developmental opportunities, and working alongside a passionate multi-disciplinary team.
Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity.
Main duties of the job
The Community Clinical Service Lead provides leadership and operational management of staff in a multi-disciplinary service working in partnership with Clinical leads, Matron for Children Continuing Care, Medical and Psychology leads including the ND (Neurodiverse) service lead to provide high quality, clinically directed services within the available resources whilst delivering on agreed performance targets and quality outcomes.
Managing a multi-disciplinary service across Community Paediatricians, Clinical Psychology, Specialist School Nursing provision -Youth Justice nursing, Children Continuing Care, Medical Loan Store and line management to the ND service lead part of an integrated Child Development and SEND Care Group.The service looks after Children with Developmental Concerns, Neuro Disabilities, Long term Complex Needs part of the Child Development service 0-19 years and Specialist Educational provision.
The postholder will be taking the lead in all aspects of Delivery operationally managing multi-disciplinary working arrangements and leading on new care models across the partnership within the Child Development Service inclusive of Statutory functions for Safeguarding, Special Educational Needs Medicals, Looked After Children, Child Death, Adoption /Fostering.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospitalhere
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Person Specification
Education & Professional Qualifications
Essential
- An NMC Registered Nursing qualification at degree level or equivalent experience supplemented by specialist training, management qualification or equivalent experience.
- Masters level qualification or evidence of working towards.
- Relevant qualifications and significant experience in children's/young people field.
- Evidence of CPD. Demonstrable capacity and capability in senior clinical operational management in a complex environment including staff management, financial management and change management.
Experience
Essential
- Previous experience of managing community teams.
- Management experience across different environments /delivery areas.
- Evidence of contributing to the delivery of change or transformation within a service context, using a range of effective influencing, negotiation, facilitation and quality improvement skills
- Experience of process and service redesign; experience of implementing new pathways of care.
- Demonstrable experience of driving service improvements.
- Strong understanding of safeguarding.
- Experience of developing and maintaining monitoring systems to measure service performance or quality and progress on projects and initiative.
- Sound understanding of clinical governance and its implementation.
- Ability to empower and develop others.
- Flexible and adaptable to meet deadlines, commitment and priorities.
- Skills in critical analysis and implementation of sound methodologies in managing work programs.
- Experience of Health budgets, involvement in budget setting and working knowledge of financial processes
Skills & Aptitudes
Essential
- Training in leadership, quality improvement or change management. Postgraduate training relevant to the post.
- Strong verbal and written communication skills, with the ability to translate and present complex information to a variety of internal and external audiences.
- Must be able to demonstrate an ability to establish and maintain effective working relationships across organisational and professional boundaries.
- Ability to negotiate effectively with a range of stakeholders, others taking contrasting views into account.
- Conflict resolution skills.
- Must demonstrate the ability to give verbal presentations and/or deliver written reports/papers to senior stakeholders
- Strong and detailed understanding of national policy in relation to services for children and young people in relation to statutory requirements for SEND, public health and the direction of travel.
- Good interpersonal and relationship management skills and political acumen.
- Chairing skills and ability to manage meetings with multidisciplinary statutory, voluntary sector, patient, carer and other stakeholders.
- High level analytical skills and ability to draw conclusions from combination of qualitative and quantitative information sources and present in a concise manner
- Ability to develop and implement innovative solutions, to problem solve and respond to sudden or unexpected demands
- Demonstrable capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly.
- Understanding of the principles of demand and capacity management systems and processes
- Contribution to Business planning and understanding of key requirements of business case proposals.
- Evidence of workload management, contributions to change management and innovations.
- Ability to champion a more effective use of technology within the service and new ways of working.
- Ability to positively motivate staff
- Ability to manage poor performance.
- Knowledge of Performance management, KPI, monitoring of Activity and Quality standards
- Ability to adapt to a changing environment and changing priorities
- Demonstrable success in delivering change and performance through your management and clinical teams
- Ability to think and plan strategically, tactically and creatively and prioritise work programs in the face of competing demands.
- A strong sense of team accountability and a clear understanding of boundaries around delegated authority with the ability to create the conditions for successful partnership working
- Track record of undertaking and completing significant projects.
Personal Qualities & Attributes
Essential
- Evidence of successful working in multi-agency and multidisciplinary context.
- Experience of addressing equality and diversity issues within a service context
- Good IT /keyboard /database skills.
- Highly developed leadership and influencing skills and ability to look beyond existing structures or boundaries to produce more effective and innovative service delivery and partnerships.
- Ability to manage sensitive and politically sensitive issues.
- Evidence of demonstrating the Trust's values and behaviours.
- High level of work organisation, self - motivation, drive for performance and improvement with a flexible attitude
- Ability to work within a busy work environment and periods of interruption
- Maintain a healthy, safe and secure workplace for self and others.
- Resilient and able to perform effectively in pressurised environment
Person Specification
Education & Professional Qualifications
Essential
- An NMC Registered Nursing qualification at degree level or equivalent experience supplemented by specialist training, management qualification or equivalent experience.
- Masters level qualification or evidence of working towards.
- Relevant qualifications and significant experience in children's/young people field.
- Evidence of CPD. Demonstrable capacity and capability in senior clinical operational management in a complex environment including staff management, financial management and change management.
Experience
Essential
- Previous experience of managing community teams.
- Management experience across different environments /delivery areas.
- Evidence of contributing to the delivery of change or transformation within a service context, using a range of effective influencing, negotiation, facilitation and quality improvement skills
- Experience of process and service redesign; experience of implementing new pathways of care.
- Demonstrable experience of driving service improvements.
- Strong understanding of safeguarding.
- Experience of developing and maintaining monitoring systems to measure service performance or quality and progress on projects and initiative.
- Sound understanding of clinical governance and its implementation.
- Ability to empower and develop others.
- Flexible and adaptable to meet deadlines, commitment and priorities.
- Skills in critical analysis and implementation of sound methodologies in managing work programs.
- Experience of Health budgets, involvement in budget setting and working knowledge of financial processes
Skills & Aptitudes
Essential
- Training in leadership, quality improvement or change management. Postgraduate training relevant to the post.
- Strong verbal and written communication skills, with the ability to translate and present complex information to a variety of internal and external audiences.
- Must be able to demonstrate an ability to establish and maintain effective working relationships across organisational and professional boundaries.
- Ability to negotiate effectively with a range of stakeholders, others taking contrasting views into account.
- Conflict resolution skills.
- Must demonstrate the ability to give verbal presentations and/or deliver written reports/papers to senior stakeholders
- Strong and detailed understanding of national policy in relation to services for children and young people in relation to statutory requirements for SEND, public health and the direction of travel.
- Good interpersonal and relationship management skills and political acumen.
- Chairing skills and ability to manage meetings with multidisciplinary statutory, voluntary sector, patient, carer and other stakeholders.
- High level analytical skills and ability to draw conclusions from combination of qualitative and quantitative information sources and present in a concise manner
- Ability to develop and implement innovative solutions, to problem solve and respond to sudden or unexpected demands
- Demonstrable capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly.
- Understanding of the principles of demand and capacity management systems and processes
- Contribution to Business planning and understanding of key requirements of business case proposals.
- Evidence of workload management, contributions to change management and innovations.
- Ability to champion a more effective use of technology within the service and new ways of working.
- Ability to positively motivate staff
- Ability to manage poor performance.
- Knowledge of Performance management, KPI, monitoring of Activity and Quality standards
- Ability to adapt to a changing environment and changing priorities
- Demonstrable success in delivering change and performance through your management and clinical teams
- Ability to think and plan strategically, tactically and creatively and prioritise work programs in the face of competing demands.
- A strong sense of team accountability and a clear understanding of boundaries around delegated authority with the ability to create the conditions for successful partnership working
- Track record of undertaking and completing significant projects.
Personal Qualities & Attributes
Essential
- Evidence of successful working in multi-agency and multidisciplinary context.
- Experience of addressing equality and diversity issues within a service context
- Good IT /keyboard /database skills.
- Highly developed leadership and influencing skills and ability to look beyond existing structures or boundaries to produce more effective and innovative service delivery and partnerships.
- Ability to manage sensitive and politically sensitive issues.
- Evidence of demonstrating the Trust's values and behaviours.
- High level of work organisation, self - motivation, drive for performance and improvement with a flexible attitude
- Ability to work within a busy work environment and periods of interruption
- Maintain a healthy, safe and secure workplace for self and others.
- Resilient and able to perform effectively in pressurised environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
