Royal Free London NHS Foundation Trust

Band 3 Healthcare Support Worker Assessment Day - BH - 13 January 2026

The closing date is 19 December 2025

Job summary

We need people who are caring, supportive, great at communicating and thrive looking after others. We are looking for somebody who can help us provide the very best care possible to our patients - somebody with an empathetic nature and enthusiastic approach will be perfect in this role.

YOUR PASSION. YOUR CAREER. YOUR WAY

* NO WALK INS, TRAC INVITE ONLY *

* DO NOT APPLY IF YOU'VE HAD AN INTERVIEW WITHIN 6 MONTHS*

Main duties of the job

The role of a Healthcare Support Worker is fulfilling, varied and impactful. You will play a vital role in the care of our patients, helping with their day-to-day needs such as personal care, observations, mealtimes, toileting and mobility - as well as performing medical checks such as taking temperatures, pulse and respiration. This care is critical to supporting our patients in their recovery and providing them with the best experience.

Sometimes the role will be tough. You will see and be involved in some difficult patient care, be rushed off your feet and deliver some very direct personal care too.

We have over 10,000 staff across three different sites, all working towards the same aim which is to ensure our patients receive the very best care. You will work with dozens of different people all performing different roles, so you have the chance to learn so much.

As you would expect, we do work on a shift basis - our patients need our care and attention 24 hours a day 7 days a week, so everyone gets involved working different shifts to ensure our patients receive the best care. Typically, you would usually work a four-shift system: early, late, twilight and nights. This role requires some 12-hour day or night shifts, otherwise known as a 'long day' or 'long night'.

About us

If you have always aspired to work for the NHS - caring for our patients and working alongside highly motivated teams - then you are going to love this role at the Royal Free London.

We understand how important life is outside of work, so as well as 27 days annual leave (plus bank holidays), we have excellent family leave policies (from when you start a family, up to balancing home and work life) and an excellent pension scheme.

We adopt a forward-thinking approach to working that works around your lifestyle. This includes working flexible hours (through self-rostering so you can request your preferred shifts) and being able to make use of a generous wellbeing and benefits package - as an NHS employee you will have access to great discounts with leading high street names and different discount schemes.

Our size, scale and influence offer you unrivalled career opportunities however we appreciate that some people are happy to undertake and thrive in a role without feeling the need to take on any additional study. We will support you no matter what you want from the role. Read more information about us here: https://www.royalfreelondonjobs.co.uk/

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of outer London HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

391-RFL-7683448

Job locations

Barnet Hospital

Wellhouse Lane

Barnet

EN5 3DJ


Job description

Job responsibilities

Job responsibilities

The detailed duties for this role are described in RFL Band 2 Healthcare Assistant Recruitment Pack document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential

  • Willing to develop and work towards new diploma Level 2 or equivalent
  • Demonstrable literacy and numeracy skills
  • Complete Care Certificate

Desirable

  • NVQ Level 2 or Equivalent
  • New Diploma Level 2 or equivalent ? Knowledge of personal care and related procedures

Experience

Essential

  • Previous experience of team work
  • Acute hospital settings experience

Desirable

  • Previous experience of customer care
  • Interest or experience within a carer role/setting

Skills & Aptitudes

Essential

  • Ability to provide individualised care and empathy
  • Good organisational skills
  • Able to communicate effectively with patients, relatives and multi-disciplinary team
  • Ability to work in a team
  • Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
  • Can explain the principles of infection control
  • Willing to develop own knowledge and practice

Personal Qualities/Attributes

Essential

  • Has a caring, compassionate and professional nature
  • Ability to work as a team and form professional relationships with colleagues

Job description

Job responsibilities

Job responsibilities

The detailed duties for this role are described in RFL Band 2 Healthcare Assistant Recruitment Pack document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential

  • Willing to develop and work towards new diploma Level 2 or equivalent
  • Demonstrable literacy and numeracy skills
  • Complete Care Certificate

Desirable

  • NVQ Level 2 or Equivalent
  • New Diploma Level 2 or equivalent ? Knowledge of personal care and related procedures

Experience

Essential

  • Previous experience of team work
  • Acute hospital settings experience

Desirable

  • Previous experience of customer care
  • Interest or experience within a carer role/setting

Skills & Aptitudes

Essential

  • Ability to provide individualised care and empathy
  • Good organisational skills
  • Able to communicate effectively with patients, relatives and multi-disciplinary team
  • Ability to work in a team
  • Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
  • Can explain the principles of infection control
  • Willing to develop own knowledge and practice

Personal Qualities/Attributes

Essential

  • Has a caring, compassionate and professional nature
  • Ability to work as a team and form professional relationships with colleagues

Person Specification

Education & professional Qualifications

Essential

  • Educated to GCSE level
  • NVQ in health related field
  • Previous experience of working in a hospital
  • Care Certificate

Skills and aptitudes

Essential

  • Good written and oral communication
  • Basic IT skills
  • Effective communication/interpersonal skills
  • Work as part of a team within set boundaries
  • Able to demonstrate an awareness of the importance of confidentiality / privacy and dignity
  • Good organizational skills
  • Understanding of base line observation
  • Willing to learn and undertake new skills

Experience

Essential

  • Previous experience of working in a hospital

Desirable

  • Experience of phlebotomy

Personal Qualities & attributes

Essential

  • Excellent communication and interpersonal skills
  • Works effectively within the MDT
  • Ability to work autonomously

Others

Essential

  • Flexibility
  • Commitment to patients care
  • Adhere to the uniform policy at all times
Person Specification

Education & professional Qualifications

Essential

  • Educated to GCSE level
  • NVQ in health related field
  • Previous experience of working in a hospital
  • Care Certificate

Skills and aptitudes

Essential

  • Good written and oral communication
  • Basic IT skills
  • Effective communication/interpersonal skills
  • Work as part of a team within set boundaries
  • Able to demonstrate an awareness of the importance of confidentiality / privacy and dignity
  • Good organizational skills
  • Understanding of base line observation
  • Willing to learn and undertake new skills

Experience

Essential

  • Previous experience of working in a hospital

Desirable

  • Experience of phlebotomy

Personal Qualities & attributes

Essential

  • Excellent communication and interpersonal skills
  • Works effectively within the MDT
  • Ability to work autonomously

Others

Essential

  • Flexibility
  • Commitment to patients care
  • Adhere to the uniform policy at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Barnet

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Barnet

EN5 3DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment & Retention Lead Nurse

Reyon Yan

reyon.yan@nhs.net

07971486484

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of outer London HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

391-RFL-7683448

Job locations

Barnet Hospital

Wellhouse Lane

Barnet

EN5 3DJ


Supporting documents

Privacy notice

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