Job summary
The post holder will require to:
Co-ordinate and populate rotas across the Emergency Department.
Manage the day to day delivery of administration service using monitoring tools, problem solving skills and escalating problematic issues
Main duties of the job
To maintain the various medical rotas taking a pre-active approach to filling vacant on-call shifts. Liaising with temporary staffing as appropriate.
Provide cover for doctor's sickness and any leave.
Provide admin support to the Urgent Care management team
Liaise with the Clinical lead on a regular basis
Work under own initiative, with manager available for reference when required
Contribute to achievement of relevant Divisional objectives and goals.
Be a role model providing excellent customer service and world class care.
Line management responsibilities
Coordinate the daily delivery of the service managing annual leave and sick leave, and providing cover when required.
Approve bank and locum timesheet
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- Demonstrate the ability to meet the Trust Values
Education & Professional Qualifications
Essential
- NVQ Level 3 or Equivalent
Experience
Essential
- Experience of working in a public / patient facing role
Desirable
- Previous work experience in a healthcare setting
- Experience of working with Cerner, or similar electronic patient administration systems
- Experience of working with Health Rota or Health Roster
- Previous experience as a rota co-ordinator or managing the rota
Skills and Aptitudes
Essential
- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Typing and data entry skills
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time management and organisational skills
Personal Qualities and Attributes
Essential
- Sympathetic attitude to patients, relatives and staff who may be extremely distressed or anxious
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary
Person Specification
Royal Free World Class Values
Essential
- Demonstrate the ability to meet the Trust Values
Education & Professional Qualifications
Essential
- NVQ Level 3 or Equivalent
Experience
Essential
- Experience of working in a public / patient facing role
Desirable
- Previous work experience in a healthcare setting
- Experience of working with Cerner, or similar electronic patient administration systems
- Experience of working with Health Rota or Health Roster
- Previous experience as a rota co-ordinator or managing the rota
Skills and Aptitudes
Essential
- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Typing and data entry skills
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time management and organisational skills
Personal Qualities and Attributes
Essential
- Sympathetic attitude to patients, relatives and staff who may be extremely distressed or anxious
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
