Job summary
The postholder should be aware that pregnancy and birth is lifechanging events in peoples lives and should be able to show sensitivity to women and their family at this time.
The post holder must play a proactive role in collecting , investigating , verifying and recording a high standard of patient demographic and treatment date.
Main duties of the job
The post holder must accurately and in a timely manner enter such information on the computerised patient information system , to ensure that the trust received the appropriate level of income for patient activity , avoids the potential clinical risks inherent within accurate patient records and is compliant with national NHS targets ( e.g. on data quality and length of patient wait).
The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.
The clinic administrator will not be directly supervisor on a day to day basis and is responsible for the management and prioritisation of their own workload.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow linkhttps://www.royalfreelondonjobs.co.uk
Job description
Job responsibilities
To provide a high level service for patients during pregnancy pathway to receive immunisations.
To answer the telephone and take messages, answer or refer queries as appropriate.
To provide a confidential and high standard of administrative support to the service , liaising with midwives accordingly to ensure that a high standard of patient care is maintained.
to access the 'National Spine' to ensure accurate retrieval of patients NHS number when required and enter onto the relevant system (i.e. PAS/CERNER and Maternity CMIS system).
To ensure all patient attendances are recorded accurately on Cerner or the relevant electronic system in real time.
To provide weekly and monthly activity figures.
To to access both personal and generic email address daily and action as required.
Job description
Job responsibilities
To provide a high level service for patients during pregnancy pathway to receive immunisations.
To answer the telephone and take messages, answer or refer queries as appropriate.
To provide a confidential and high standard of administrative support to the service , liaising with midwives accordingly to ensure that a high standard of patient care is maintained.
to access the 'National Spine' to ensure accurate retrieval of patients NHS number when required and enter onto the relevant system (i.e. PAS/CERNER and Maternity CMIS system).
To ensure all patient attendances are recorded accurately on Cerner or the relevant electronic system in real time.
To provide weekly and monthly activity figures.
To to access both personal and generic email address daily and action as required.
Person Specification
GCSE Maths and English
Essential
- Previous work experience in a health care setting
- Experience of working in in a public /patient facing role.
- Experience of working with Cerner , or similar electronic Patient Administration Systems
- Good Level of computer literacy in Microsoft word, Excel and databases
Desirable
- Sympathetic attitude to patient and relatives who may be extremely distressed or anxious
Good Level of Computer literacy Skills
Essential
- Good Level of Computer literacy Skills in Microsoft word , Excel and databases
- Ability to work within multidisciplinary team
Person Specification
GCSE Maths and English
Essential
- Previous work experience in a health care setting
- Experience of working in in a public /patient facing role.
- Experience of working with Cerner , or similar electronic Patient Administration Systems
- Good Level of computer literacy in Microsoft word, Excel and databases
Desirable
- Sympathetic attitude to patient and relatives who may be extremely distressed or anxious
Good Level of Computer literacy Skills
Essential
- Good Level of Computer literacy Skills in Microsoft word , Excel and databases
- Ability to work within multidisciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).