Royal Free London NHS Foundation Trust

Band 4 Senior Surgical Appliances Orthotic Assistant

The closing date is 14 October 2025

Job summary

We are seeking to appoint a dynamic individual to work within our busy service. You will be supported in this role by the Surgical Appliances Orthotics manager - working closely to develop and progress the Orthotics department.

To assist the Surgical Appliances Manager in the delivery of the Surgicalappliances service to patients across Barnet & Chase Farm sites.To provide all aspects of administrative support for the Surgicalappliance department across the Royal Free, Barnet & Chase Farmsites.To ensure a high quality, friendly and efficient frontline service to patientsand staff, contributing to regular needs analysis, service review andeffective management of patient complaints and queries.

Main duties of the job

This role will require the successful applicant to work at the Orthotics department between Barnet and Chase Farm hospitals with occasional cross site working at Royal Free hospital. The successful applicant will also provide Orthotic clinics to our patients - including Orthosis, Surgical Hosiery and Breast prostheses. This is a very diverse role which requires the ability to balance a variety of administrative tasks along with clinical responsibilities. You will have excellent communication skills, be adaptable to different environments and provide excellent support to our Orthotics team. Cross cover is essential and on occasion you will be required to travel to different sites.

If you have the skills and attributes fitting this role, we look forward to receiving your application.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year Per annum inclusive of HCAS pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

391-RFL-7486345

Job locations

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG


Job description

Job responsibilities

Please see attached Job description and person specification for more information about the role and working at The Royal Free London.

Job description

Job responsibilities

Please see attached Job description and person specification for more information about the role and working at The Royal Free London.

Person Specification

World Class Care Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Higher education qualification (e.g. NVQ 3) or equivalent experience or training

Experience

Essential

  • Previous NHS experience of interaction with patients
  • Previous experience working with people within the healthcare environment
  • Experience of leading/supervising/teaching individuals
  • Experience of working in a team

Desirable

  • Previous experience of independent assessment and orthotic provision for patients
  • Involvement in a caring role in a healthcare facility
  • Extensive experience of administrative work

Skills and aptitudes

Essential

  • Good time management
  • Ability to work alone and use initiative
  • Understanding of the role of appliances and how admin can support this.
  • Ability to communicate effectively and efficiently in writing
  • Proficient with computers, including use of MS word and Excel
  • Good organisational skills
  • An understanding of the skills required for effective team working
  • Able to use initiative and demonstrate flexibility in routine situations.
  • Ability to work under pressure and prioritise between urgent and routine tasks
  • Able to work flexibly performing more than one task concurrently.

Personal Qualities & attributes

Essential

  • Effective interpersonal skills, including assertiveness & ability to motivate
  • Demonstrates assertiveness
  • Self- motivated
  • Strong attention to detail
Person Specification

World Class Care Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Higher education qualification (e.g. NVQ 3) or equivalent experience or training

Experience

Essential

  • Previous NHS experience of interaction with patients
  • Previous experience working with people within the healthcare environment
  • Experience of leading/supervising/teaching individuals
  • Experience of working in a team

Desirable

  • Previous experience of independent assessment and orthotic provision for patients
  • Involvement in a caring role in a healthcare facility
  • Extensive experience of administrative work

Skills and aptitudes

Essential

  • Good time management
  • Ability to work alone and use initiative
  • Understanding of the role of appliances and how admin can support this.
  • Ability to communicate effectively and efficiently in writing
  • Proficient with computers, including use of MS word and Excel
  • Good organisational skills
  • An understanding of the skills required for effective team working
  • Able to use initiative and demonstrate flexibility in routine situations.
  • Ability to work under pressure and prioritise between urgent and routine tasks
  • Able to work flexibly performing more than one task concurrently.

Personal Qualities & attributes

Essential

  • Effective interpersonal skills, including assertiveness & ability to motivate
  • Demonstrates assertiveness
  • Self- motivated
  • Strong attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Orthotics Manager

Monica Taher

monica.taher@nhs.net

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year Per annum inclusive of HCAS pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

391-RFL-7486345

Job locations

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG


Supporting documents

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