Royal Free London NHS Foundation Trust

Band 7 Senior Complex Discharge Navigator

The closing date is 13 October 2025

Job summary

A position has become vacant in the Complex Discharge team at Barnet hospital for a Senior Complex Discharge Navigator. This is an opportunity to work with a dynamic specialist team at a senior level,

We are looking for an experienced, self-motivated, and passionate person to join our team . The post holder's main responsibilities would be to provide oversight, management and support of complex discharges, working with the local Transfer of care hub and wider integrated services as part of the complex discharge team.

The post holder will also hold their own case load of the most complex cases, such cases would include patients with no recourse to public funds, homelessness, placements for patients with complex needs and patients who require the application of the Patient Choice Policy.

As the Senior complex Discharge navigator, the post holder will deputise for the Matron for Discharge and share managerial responsibility of a team of Discharge Coordinators and Patient flow coordinators. They will also be expected to provide ongoing live information pertaining to discharges.

Main duties of the job

Holding a case load of the most complex patients

Manage and support complex discharges to ensure that patients are discharged to the most appropriate setting in a timely manner

Deputise for the Matron for Discharge and ensure that all monitoring, reporting and escalating is provided both internally and externally to ensure all parties are aware of the position of the hospital. They will also be expected to provide live information pertaining to Non Criteria to reside patients and current delays.

To provide specialist discharge advice to multi professional teams, patients, and their advocates.

To escalate barriers to discharge both internally and externally

.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7408951

Job locations

Barnet Hospital

Wellhouse Lane

Barnet

EN53DJ


Job description

Job responsibilities

For more information on working at The Royal Free London please see the attached Job description and person specification.

Job description

Job responsibilities

For more information on working at The Royal Free London please see the attached Job description and person specification.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Registered Healthcare Professional
  • Evidence of Continuous Professional Development

Experience

Essential

  • Experience of working in an acute setting
  • Recent experience of complex discharge planning
  • Demonstrate an understanding of the needs of adults with complex physical and/or cognitive ability and their carers,
  • Knowledge of relevant national guidelines and legislation around Discharge Planning and Pathways.
  • Understanding of the revised frame work in NHS Continuing Health Care/NHS Funded Care
  • Experience of dealing with external partners
  • Experience of multidisciplinary working
  • Teaching experience
  • Understanding of primary and community services

Skills and aptitudes

Essential

  • To be able to demonstrate complex assessment skills.
  • Ability to develop and maintain excellent communication with others at all levels.
  • Ability to organize own workload with minimal supervision.
  • Able to manage staff and empower them.
  • Able to provide up to date information with minimal delay

Desirable

  • Ability to undertake audit.

Personal Qualities & attributes

Essential

  • To be flexible and adaptable
  • Ability to work under pressure and achieve tight deadlines in a complex/changing environment.
  • To provide support and understanding to staff within a very challenged work environment.
Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

  • Registered Healthcare Professional
  • Evidence of Continuous Professional Development

Experience

Essential

  • Experience of working in an acute setting
  • Recent experience of complex discharge planning
  • Demonstrate an understanding of the needs of adults with complex physical and/or cognitive ability and their carers,
  • Knowledge of relevant national guidelines and legislation around Discharge Planning and Pathways.
  • Understanding of the revised frame work in NHS Continuing Health Care/NHS Funded Care
  • Experience of dealing with external partners
  • Experience of multidisciplinary working
  • Teaching experience
  • Understanding of primary and community services

Skills and aptitudes

Essential

  • To be able to demonstrate complex assessment skills.
  • Ability to develop and maintain excellent communication with others at all levels.
  • Ability to organize own workload with minimal supervision.
  • Able to manage staff and empower them.
  • Able to provide up to date information with minimal delay

Desirable

  • Ability to undertake audit.

Personal Qualities & attributes

Essential

  • To be flexible and adaptable
  • Ability to work under pressure and achieve tight deadlines in a complex/changing environment.
  • To provide support and understanding to staff within a very challenged work environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Barnet

EN53DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Barnet

EN53DJ


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron for Discharge

Tamsin Goffee

tamsin.goffee@nhs.net

02082165353

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-7408951

Job locations

Barnet Hospital

Wellhouse Lane

Barnet

EN53DJ


Supporting documents

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