Job summary
An opportunity has arisen for an enthusiastic and well-motivated individual to join Therapy Services in the post of Assistant Service Manager. This post is based at Royal Free hospital, Hampstead site.
This role requires excellent communication and interpersonal skills, together with the ability to provide effective organisational and administrative support across a wide range of responsibilities.
Main duties of the job
The post holder will play and key role in ensuring the smooth day to day running of the service. Duties will include managing temporary staff payments, coordinating meeting invites and producing accurate minutes, supporting with oversight and recruitment of Therapy Assistants and delivering new starter inductions. The role also involves working closely with senior management and clinical leads to support the ongoing development of the service.
We are seeking someone who is flexible, adaptable, and able to embrace change as and when required. The successful candidate will be able to use their initiative when dealing with situations, demonstrate strong organisational ability and maintain a professional and supportive approach in all aspects of their work.
This is an excellent opportunity for someone who thrives in a varied role and is committed to contributing to the effective delivery of high quality services within the Royal Free London NHS Foundation Trust.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- oDemonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- oEducated to degree level or equivalent level of experience.
- oEvidence of continuing personal development and training.
Experience
Essential
- oEffective communicator with all levels of staff, departments and external colleagues.
- oAble to use MS Office packages including Word, Excel, PowerPoint & MS Teams.
- oExperience managing complaints
- oExperience of data analysis and interpretation
Desirable
Skills and aptitudes
Essential
- oAbility to work unsupervised
- oAbility to manage staff performance effectively
- oExcellent communication skills, written and oral.
- oAbility to remain calm and positive when under pressure.
- oAbility to manage electronic diaries.
- oAble to support service change across the directorate.
- oProven organisational skills & ability to manage time effectively, prioritise own workload & meet deadlines
- oEffective interpersonal skills, including assertiveness and ability to negotiate and influence
Personal Qualities & attributes
Essential
- oFlexible approach and adaptable.
- oAbility to work effectively within different teams, with a willingness to be personally accountable for actions
- oAble to work under pressure and use own initiative in busy, high pressured environment.
Person Specification
Royal Free World Class Values
Essential
- oDemonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- oEducated to degree level or equivalent level of experience.
- oEvidence of continuing personal development and training.
Experience
Essential
- oEffective communicator with all levels of staff, departments and external colleagues.
- oAble to use MS Office packages including Word, Excel, PowerPoint & MS Teams.
- oExperience managing complaints
- oExperience of data analysis and interpretation
Desirable
Skills and aptitudes
Essential
- oAbility to work unsupervised
- oAbility to manage staff performance effectively
- oExcellent communication skills, written and oral.
- oAbility to remain calm and positive when under pressure.
- oAbility to manage electronic diaries.
- oAble to support service change across the directorate.
- oProven organisational skills & ability to manage time effectively, prioritise own workload & meet deadlines
- oEffective interpersonal skills, including assertiveness and ability to negotiate and influence
Personal Qualities & attributes
Essential
- oFlexible approach and adaptable.
- oAbility to work effectively within different teams, with a willingness to be personally accountable for actions
- oAble to work under pressure and use own initiative in busy, high pressured environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
