Job summary
The Freedom to Speak Up Guardian (FTSUG) is a key post within the Royal Free London (RFL) Group. The postholder is a visible advocate in protecting patient and staff safety and quality in all parts of the Trust.The FTSUG demonstrates compassionate leadership and improves the experience of colleagues speaking up by providing specialist advice and support, identifying and addressing any barriers to speaking up whilst promoting a positive speaking up culture.
The FTSUG will work independently, and act impartially, but will work closely with management, trade union and staff network colleagues in supporting the organisation to be an open and inclusive place to work, where staff are valued for speaking up and colleagues can identify meaningful action is taken on the concerns raised.
Main duties of the job
- Use effective channels to continually raise the profile of the speaking up service and FTSUG.
- Use effective channels to recruit teams of local champions across the RFL group.
- Take action that ensures that freedom to speak up messages reaches groups that may face particular barriers to speaking up.
- The role will work with colleagues to develop, embed and promote an inclusive and values-based culture which supports all of our people to achieve their full potential.
- Put in place long-term strategies to improve the experience of staff who raise concerns.
- Provide leadership and guidance to RFL group in the development of the FTSU organisational vision, identifying gaps in speaking up provision and engaging with key stakeholders to lead on the development of a FTSU strategy and implementation plan, adjusting these when required.
- Ensure that the FTSU strategy and plans appropriately interpret national policy and that they respond to changes in legislation, government guidelines and policy development in respect of FTSU matters.
- The post holder will report regularly (to the relevant individual or committee) to highlight areas of concern, feedback themes from staff speaking up and share experiences and outcomes. This will enable the identification of patient and staff safety issues, unacceptable behaviours, cultures of bullying, and wider Trust issues.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education & professional Qualifications
Essential
- oGraduate level education or demonstrable equivalent experience
- oClinical professional qualification
- oPost-graduate qualification to master's degree level in clinical or management discipline or demonstrable equivalent experience
- oKnowledge of key national policy issues relevant to speaking up services
- oClear understanding of the NGO Principles for Responding to Speaking Up
Desirable
- oCoaching and/or mediation qualification or demonstrable evidence of experience
- oEvidence of extensive and recent commitment to continuing professional development
Experience
Essential
- oComprehensive understanding of the issues and implications relating to Freedom to Speak Up including the barriers that can exist in the process.
- oUnderstanding of the issues relating to cultural change, staff engagement and EDI best practice.
- oUnderstanding of and commitment to the principles, practices and promotion of equality, diversity and inclusion.
- oUnderstanding of and commitment to assist in the elimination of all forms of unacceptable behaviour including bullying and harassment, sexual safety and harassment
- oExperience of and the ability to deal with highly complex human interactive and interpersonal issues on a regular basis.
- oComprehensive track record of supporting and listening to staff and turning listening into action.
- oExperience of personal service delivery, development and innovation.
Desirable
- oKnowledge of safeguarding principles and practice.
- oExperience of managing matters of a complex and confidential nature.
- oProven experience of analysing complex problems and successfully adapting practical and pragmatic solutions.
- oTrack record of compassionate team leadership.
Skills and Aptitudes
Essential
- oAdaptability and flexibility, capable of dealing with high degrees of ambiguity and establishing a direction for others using wherever possible sound coaching and mentoring style.
- oExcellent interpersonal, communication (written, oral, presentation, facilitation, training), networking and negotiation skills, including strong writing abilities
- oHandling highly sensitive situations with tact and diplomacy.
- oAbility to work with highly confidential and sensitive information in an appropriate manner.
- oAbility to be seen as impartial and independent.
- oAbility to establish credibility across all professional groups and at all levels of the organisations
- oAbility to work both strategically and operationally.
- oAbility to think and plan strategically, technically and creatively with the ability to prioritise work programmes in the face of competing demands.
- oAccomplished at leading and delivering to deadlines and within set resources.
- oAptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership.
- oExcellent negotiating skills to successfully influence and persuade others.
Personal Qualities and Attributes
Essential
- oAble to empower others
- oTeam player and collaborative worker
- oAbility to work effectively under varying levels of pressure in a dynamic environment
- oAble to adapt to changing requirements of the post
- oDiplomatic style with political acumen
- oAttention to detail
- oPersonal resilience and confidence in highly distressing circumstances.
Person Specification
Education & professional Qualifications
Essential
- oGraduate level education or demonstrable equivalent experience
- oClinical professional qualification
- oPost-graduate qualification to master's degree level in clinical or management discipline or demonstrable equivalent experience
- oKnowledge of key national policy issues relevant to speaking up services
- oClear understanding of the NGO Principles for Responding to Speaking Up
Desirable
- oCoaching and/or mediation qualification or demonstrable evidence of experience
- oEvidence of extensive and recent commitment to continuing professional development
Experience
Essential
- oComprehensive understanding of the issues and implications relating to Freedom to Speak Up including the barriers that can exist in the process.
- oUnderstanding of the issues relating to cultural change, staff engagement and EDI best practice.
- oUnderstanding of and commitment to the principles, practices and promotion of equality, diversity and inclusion.
- oUnderstanding of and commitment to assist in the elimination of all forms of unacceptable behaviour including bullying and harassment, sexual safety and harassment
- oExperience of and the ability to deal with highly complex human interactive and interpersonal issues on a regular basis.
- oComprehensive track record of supporting and listening to staff and turning listening into action.
- oExperience of personal service delivery, development and innovation.
Desirable
- oKnowledge of safeguarding principles and practice.
- oExperience of managing matters of a complex and confidential nature.
- oProven experience of analysing complex problems and successfully adapting practical and pragmatic solutions.
- oTrack record of compassionate team leadership.
Skills and Aptitudes
Essential
- oAdaptability and flexibility, capable of dealing with high degrees of ambiguity and establishing a direction for others using wherever possible sound coaching and mentoring style.
- oExcellent interpersonal, communication (written, oral, presentation, facilitation, training), networking and negotiation skills, including strong writing abilities
- oHandling highly sensitive situations with tact and diplomacy.
- oAbility to work with highly confidential and sensitive information in an appropriate manner.
- oAbility to be seen as impartial and independent.
- oAbility to establish credibility across all professional groups and at all levels of the organisations
- oAbility to work both strategically and operationally.
- oAbility to think and plan strategically, technically and creatively with the ability to prioritise work programmes in the face of competing demands.
- oAccomplished at leading and delivering to deadlines and within set resources.
- oAptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership.
- oExcellent negotiating skills to successfully influence and persuade others.
Personal Qualities and Attributes
Essential
- oAble to empower others
- oTeam player and collaborative worker
- oAbility to work effectively under varying levels of pressure in a dynamic environment
- oAble to adapt to changing requirements of the post
- oDiplomatic style with political acumen
- oAttention to detail
- oPersonal resilience and confidence in highly distressing circumstances.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
