Job summary
We are seeking to appoint an enthusiastic adaptable candidate to the role of Endoscopy patient pathway Officerto give a high level of administrative support within the Endoscopy Department.
The post holder will carry out a range of specifiedactivities in the support of Outpatients Clinics centralised services, providing efficient clinical administrative and clerical support in line with service requirements. The post holder will also provide a quality reception service for all users of theOutpatient-based services and the Trust.
The post holder will possess transferable skills in all areas of clinical administrative and clerical functions to enable them to support the patient pathway and to increase resilience across the Clinical Administrative and Clerical services
Main duties of the job
1. Booking in of patients attending Endoscopy including: - Booking all patients onto thecomputer system, making sure that all patient details are correct - Providing patients withthe necessary documentation for pre-assessment appointments. - Adding patients toappropriate Endoscopy waiting lists2. To aid the nursing staff in relevant non-clinical duties.3. To undertake a full range of administrative duties to meet service delivery priorities andcommitments. - Filing test results in patient notes - Ensuring notes and referrals areavailable for day case procedures - Ensuring notes and referrals are available for pre assessment clinic.4. To respond as appropriate to enquiries from staff, general practices, and general. Providenon-clinical advice and information to the general public.5. Ensure adequate stocks of stationery are maintained and any faulty equipment is reported promptly.6. Follow the policies and procedures of the Endoscopy Department.7. Making waiting lists and clinic appointments on the Electronic Patient Record System.8. To collect urgently requested Medical notes.Planning and Organizationo To report any service or performance shortfalls to the Service Manager and work as part of the team to address and resolve any issues.Training Responsibilitieso To ensure completion of mandatory trainingo To undertake any additional training as required.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
1. Booking in of patients attending Endoscopy including: - Booking all patients onto thecomputer system, making sure that all patient details are correct - Providing patients withthe necessary documentation for pre-assessment appointments. - Adding patients toappropriate Endoscopy waiting lists2. To aid the nursing staff in relevant non-clinical duties.3. To undertake a full range of administrative duties to meet service delivery priorities andcommitments. - Filing test results in patient notes - Ensuring notes and referrals areavailable for day case procedures - Ensuring notes and referrals are available for preassessment clinic. - Receiving of internal mail and posting of external mail - Printing of IDlabels.4. To respond as appropriate to enquiries from staff, general practices, and general. Providenon-clinical advice and information to the general public.5. Ensure adequate stocks of stationery are maintained and any faulty equipment isreported promptly.6. Follow the policies and procedures of the Endoscopy Department.7. Making waiting lists and clinic appointments on the Electronic Patient Record System.8. To collect urgently requested Medical notes.Financial / Budgetary Management Ensure appropriate link worker bookings are made and cancelled if no longerrequiredPlanning and Organization To report any service or performance shortfalls to the Service Manager and workas part of the team to address and resolve any issues.
After several years of ever closer working, North Mid and Royal Free London are planning to come together as one organisation to enable them to go further and faster in improving services for patients and the health of the local community than they can achieve separately. The merger of North Mid into the RFL group is currently expected to take place on 1 January 2025, subject to NHS England and Secretary of State approval.
Training Responsibilities To ensure completion of mandatory training To undertake any additional training as required
Job description
Job responsibilities
1. Booking in of patients attending Endoscopy including: - Booking all patients onto thecomputer system, making sure that all patient details are correct - Providing patients withthe necessary documentation for pre-assessment appointments. - Adding patients toappropriate Endoscopy waiting lists2. To aid the nursing staff in relevant non-clinical duties.3. To undertake a full range of administrative duties to meet service delivery priorities andcommitments. - Filing test results in patient notes - Ensuring notes and referrals areavailable for day case procedures - Ensuring notes and referrals are available for preassessment clinic. - Receiving of internal mail and posting of external mail - Printing of IDlabels.4. To respond as appropriate to enquiries from staff, general practices, and general. Providenon-clinical advice and information to the general public.5. Ensure adequate stocks of stationery are maintained and any faulty equipment isreported promptly.6. Follow the policies and procedures of the Endoscopy Department.7. Making waiting lists and clinic appointments on the Electronic Patient Record System.8. To collect urgently requested Medical notes.Financial / Budgetary Management Ensure appropriate link worker bookings are made and cancelled if no longerrequiredPlanning and Organization To report any service or performance shortfalls to the Service Manager and workas part of the team to address and resolve any issues.
After several years of ever closer working, North Mid and Royal Free London are planning to come together as one organisation to enable them to go further and faster in improving services for patients and the health of the local community than they can achieve separately. The merger of North Mid into the RFL group is currently expected to take place on 1 January 2025, subject to NHS England and Secretary of State approval.
Training Responsibilities To ensure completion of mandatory training To undertake any additional training as required
Person Specification
Education and qualifications
Essential
- Educated to GCSE or equivalent Level 2 Literacy and Level 2 Numeracy
Desirable
- Microsoft Office IT qualification
Skills and abilities
Essential
- Willingness to learn and committed to studies in order to achieve qualifications.
- Ability to develop effective working relationships across the organization.
- Maintain a professional approach: Smart and presentable.
Experience
Essential
- Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
Desirable
- Providing a customer focused service
Person Specification
Education and qualifications
Essential
- Educated to GCSE or equivalent Level 2 Literacy and Level 2 Numeracy
Desirable
- Microsoft Office IT qualification
Skills and abilities
Essential
- Willingness to learn and committed to studies in order to achieve qualifications.
- Ability to develop effective working relationships across the organization.
- Maintain a professional approach: Smart and presentable.
Experience
Essential
- Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
Desirable
- Providing a customer focused service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
