Job summary
The Royal Free is one of the biggest NHS Trusts in the UK, delivering care to over 1.6 million people a year through our 4 main hospitals: Barnet, Chase Farm, Royal Free and North Middlesex. The Royal Free London NHS Foundation Trust is an organisation with a real sense of community. We actively support and develop our staff to ensure our patients receive the best quality care. This is an exciting time to be working with us. Please Join our Staff Bank as Transfusion Administrator (Band 5) to support our vision and service at the Royal Free Hospital.
**VISA SPONSORSHIP DOES NOT APPLY TO THIS ROLE**
Main duties of the job
The post holder will support the promotion and ongoing education of ward users in the use of the BloodTrack bedside system and sample labelling system. The post holder will contribute to the maintenance and development of the BloodTrack bedside system to its fullest potential in order to deliver a safe Blood Transfusion pathway for patients, and 100% traceability of blood components. The post holder is expected to interact with a wide range of multidisciplinary staff in the Trust including suppliers of the Blood Track bedside system, and work closely with the Transfusion practitioner teams.
Main duties include: supporting the Lead transfusion practitioner with implementation and maintenance of the Blood Track bedside system, teaching users to use the system, troubleshooting equipment, administration of the system, and associated audits.
**For further information please refer to the attached JD/PS**
About us
Our mission is to deliver world class care and expertise in our admin and clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Job description
Job responsibilities
Royal Free World Class Values:
The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike.
CLINICAL RESPONSIBILITIES:
- Maintains Blood Track equipment and devices for bedside transfusion and sample labelling.
- Act on, troubleshoot, repairs, and resolves reported equipment issues,user issues with the equipment.
- Identify equipment malfunctions.
- When necessary liaise with external Agencies to arrange for equipment repairs to be carried out and arranging for any such repair to be funded by the relevant department.
- Arrange for disposal and replacement of equipment in line with established Trust procedures.
RESPONSIBILITIES FOR PATIENTS:
- Ensures that patients complaints are handled in accordance with the Trusts Complaints policy after appropriate training
- Maintains patient confidentiality, in line with Trust policy and Caldicott / Data Protection Act requirements.
**For further information please refer to the attached JD/PS**
Job description
Job responsibilities
Royal Free World Class Values:
The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike.
CLINICAL RESPONSIBILITIES:
- Maintains Blood Track equipment and devices for bedside transfusion and sample labelling.
- Act on, troubleshoot, repairs, and resolves reported equipment issues,user issues with the equipment.
- Identify equipment malfunctions.
- When necessary liaise with external Agencies to arrange for equipment repairs to be carried out and arranging for any such repair to be funded by the relevant department.
- Arrange for disposal and replacement of equipment in line with established Trust procedures.
RESPONSIBILITIES FOR PATIENTS:
- Ensures that patients complaints are handled in accordance with the Trusts Complaints policy after appropriate training
- Maintains patient confidentiality, in line with Trust policy and Caldicott / Data Protection Act requirements.
**For further information please refer to the attached JD/PS**
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Qualifications
Essential
- 5 GCSE grade A-C including maths and English or equivalent
Desirable
- 3 A-Levels or equivalent qualifications or experience
Experience
Essential
- Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
- Evidence of good level of literacy and numeracy
Desirable
- Ability to manage change and help others deal with change
- Experience of dealing with telephone calls effectively
- Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required
Skills & Aptitudes
Essential
- Good communication skills, both written and oral
- Good organisational and liaison skills with attention to detail and the ability to prioritise and organise own workload
- Excellent customer care skills with a "can do" attitude
- Understanding issues around patient confidentiality and information governance
- To be flexible and adaptable
- Capable of multi-tasking
- Strong problem solving skills
- Team player
- Self motivated and good at problem solving
- Able to work under pressure
- Knowledge of safeguarding procedures with particular reference to children
Desirable
- Excellent customer care skills with a "can do" attitude
- Developing new staff especially during the induction period
- Knowledge of use of Cerner at a level appropriate to the role
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Qualifications
Essential
- 5 GCSE grade A-C including maths and English or equivalent
Desirable
- 3 A-Levels or equivalent qualifications or experience
Experience
Essential
- Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
- Evidence of good level of literacy and numeracy
Desirable
- Ability to manage change and help others deal with change
- Experience of dealing with telephone calls effectively
- Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required
Skills & Aptitudes
Essential
- Good communication skills, both written and oral
- Good organisational and liaison skills with attention to detail and the ability to prioritise and organise own workload
- Excellent customer care skills with a "can do" attitude
- Understanding issues around patient confidentiality and information governance
- To be flexible and adaptable
- Capable of multi-tasking
- Strong problem solving skills
- Team player
- Self motivated and good at problem solving
- Able to work under pressure
- Knowledge of safeguarding procedures with particular reference to children
Desirable
- Excellent customer care skills with a "can do" attitude
- Developing new staff especially during the induction period
- Knowledge of use of Cerner at a level appropriate to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
