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Royal Free London NHS Foundation Trust

A & E Housekeeper

The closing date is 14 August 2025

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Job summary

As a Band 2 Housekeeper in Accident and Emergency, you will play a crucial role in ensuring that the department is clean, safe, and welcoming for patients, staff, and visitors. Your responsibilities will include a variety of tasks related to cleaning, catering, and maintaining the overall environment.

Main duties of the job

Keep facilities and common areas clean and maintainedo Clean and stock restroomso Clean up spills with appropriate equipmento Notify managers of necessary repairso Collect and dispose of refuseo Assist patient relatives when necessaryo Keep linen room stockedo Any other duties not mentioned commensurate with training and reasonable expectation to ensure proper ward function

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,179 a year per annum Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH- 7280093

Job locations

North Middlesex University Hospital

Sterling Way

Edmonton

N18 1QX


Job description

Job responsibilities

As an NHS Band 2 Housekeeper, you will be responsible for maintaining a clean, safe, and welcoming environment within the Accident and Emergency ( A&E) department. Your role is essential in supporting the overall patient experience and ensuring that healthcare facilities meet high standards of hygiene and comfort.

Main Responsibilities:

Cleaning and Hygiene:

Perform routine cleaning tasksEnsure that all areas, including patient rooms, corridors, and public spaces, are kept clean and tidy.Address spills and other cleaning emergencies promptly to maintain a safe environmentCatering Services:

Assist with the serving of meals, snacks, and beverages to patients.Clear away meal trays and ensure that food safety standards are adhered to at all times .Patient Interaction:

Provide a friendly and supportive presence for patients, helping with non-clinical needs and ensuring their comfort.Communicate effectively with patients and their families, offering reassurance and assistance as neededAdministrative Tasks:

Order and manage non-clinical supplies, ensuring that stock levels are maintained.Report any faults or issues with equipment and facilities to the appropriate department.Perform clerical duties such as filing, data entry, and maintaining records.Team Collaboration:

Work closely with domestic services, catering, and nursing staff to ensure a coordinated approach to patient care.Participate in team meetings and contribute to the continuous improvement of housekeeping services within the department.Health and Safety:

Follow all health and safety guidelines to ensure a safe working environment.Use cleaning products and equipment safely and in accordance with training and guidelines .Skills and Qualifications:

Essential:

Good standard of literacy and numeracy.Ability to work as part of a team.Friendly, caring attitude and good communication skills.Desirable:

Experience in a similar role, such as in healthcare or hotel services.Relevant qualifications like an NVQ in hotel services or healthcare.Working Conditions:

Hours: Typically 37.5 hours per week, with potential shifts including early starts, evenings, and weekends.

This role is vital in maintaining the high standards of care and cleanliness that the NHS is known for. If you enjoy working in a team, have a keen eye for detail, and are passionate about helping others, this could be the perfect job for you!

Job description

Job responsibilities

As an NHS Band 2 Housekeeper, you will be responsible for maintaining a clean, safe, and welcoming environment within the Accident and Emergency ( A&E) department. Your role is essential in supporting the overall patient experience and ensuring that healthcare facilities meet high standards of hygiene and comfort.

Main Responsibilities:

Cleaning and Hygiene:

Perform routine cleaning tasksEnsure that all areas, including patient rooms, corridors, and public spaces, are kept clean and tidy.Address spills and other cleaning emergencies promptly to maintain a safe environmentCatering Services:

Assist with the serving of meals, snacks, and beverages to patients.Clear away meal trays and ensure that food safety standards are adhered to at all times .Patient Interaction:

Provide a friendly and supportive presence for patients, helping with non-clinical needs and ensuring their comfort.Communicate effectively with patients and their families, offering reassurance and assistance as neededAdministrative Tasks:

Order and manage non-clinical supplies, ensuring that stock levels are maintained.Report any faults or issues with equipment and facilities to the appropriate department.Perform clerical duties such as filing, data entry, and maintaining records.Team Collaboration:

Work closely with domestic services, catering, and nursing staff to ensure a coordinated approach to patient care.Participate in team meetings and contribute to the continuous improvement of housekeeping services within the department.Health and Safety:

Follow all health and safety guidelines to ensure a safe working environment.Use cleaning products and equipment safely and in accordance with training and guidelines .Skills and Qualifications:

Essential:

Good standard of literacy and numeracy.Ability to work as part of a team.Friendly, caring attitude and good communication skills.Desirable:

Experience in a similar role, such as in healthcare or hotel services.Relevant qualifications like an NVQ in hotel services or healthcare.Working Conditions:

Hours: Typically 37.5 hours per week, with potential shifts including early starts, evenings, and weekends.

This role is vital in maintaining the high standards of care and cleanliness that the NHS is known for. If you enjoy working in a team, have a keen eye for detail, and are passionate about helping others, this could be the perfect job for you!

Person Specification

Education and qualifications

Essential

  • GCSE at grade C/4 or above or Functionalskills atlevel 2 or above in English Language and Maths.

Desirable

  • NVQ Level 1 or above in Customer Service

Skills and abilities

Essential

  • Ability to carry out tasks without supervision.
  • Ability to work as part of a multi-disciplinary team.
  • Understand the importance of maintaining confidentiality.

Experience

Essential

  • Previous experience working in a cleaning capacity.

Desirable

  • Previous experience working in an NHS setting.
  • Previous experience working in a Healthcare setting.
Person Specification

Education and qualifications

Essential

  • GCSE at grade C/4 or above or Functionalskills atlevel 2 or above in English Language and Maths.

Desirable

  • NVQ Level 1 or above in Customer Service

Skills and abilities

Essential

  • Ability to carry out tasks without supervision.
  • Ability to work as part of a multi-disciplinary team.
  • Understand the importance of maintaining confidentiality.

Experience

Essential

  • Previous experience working in a cleaning capacity.

Desirable

  • Previous experience working in an NHS setting.
  • Previous experience working in a Healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital

Sterling Way

Edmonton

N18 1QX


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital

Sterling Way

Edmonton

N18 1QX


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ED Matron

Nadine Campbell

nadine.campbell2@nhs.net

02088872990

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,179 a year per annum Including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH- 7280093

Job locations

North Middlesex University Hospital

Sterling Way

Edmonton

N18 1QX


Supporting documents

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