Neurodiversity administrator

Job description

Job responsibilities

1. Administrative Support

Provide high quality comprehensive administrative assistance to the neurodiversity team.

To liaise with own and other departments where appropriate.

May be required to provide training.

To take responsibility for all aspects of the smooth running of the service from an administration perspective.

To ensure that all available resources are coordinated effectively.

Manage dairies and schedules, appointments, and meetings for the team.

Maintain accurate records, files, and documentation related to teams activities and individual childrens plans.

Communication and Coordination

Serve as a point of contact between the team and families and external healthcare providers as directed.

Facilitate effective communication within the team and with stakeholders to ensure seamless service delivery.

Coordinate and organise team meetings, training sessions, and workshops.

Record and take minutes as required

Resource Management

Monitor and manage inventory of equipment, and resources.

Assist in the procurement of necessary supplies and ensure timely replenishment.

Data Management

Collect, compile, and analyse data related to health services provided, child health records, and other relevant information.

Record and update service records so that reports can be generated by the post holder and colleagues

Prepare reports and presentations for internal and external stakeholders.

Compliance and Confidentiality

Ensure compliance with all relevant regulations, policies, and procedures regarding childs health and safety.

Make suggestions to updates for departmental standard operating procedures and guidelines

Maintain confidentiality of child health information and adhere to data protection regulations.

Support and Development

Assist in the orientation and training of new staff.

Support continuous professional development initiatives for the team.

You will be required to use your initiative in all aspects of administration work, to efficiently prioritise work and meet deadlines, as the service line requires.

Your duties will encompass regular liaison with Service lead and Therapy lead.

You will assist in the organisation of team meetings/events, maintenance of records, filing, photocopying and any duties essential to the comprehensive administration support service you will provide.

Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.

You will be responsible for ensuring compliance with Trust policies and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.

Person Specification

Education and qualification

Essential

• Minimum of 5 GCSE's or equivalent including English & Mathematics
• A-Level/B-Tec or equivalent experience
• NVQ Level 3 in Business administration or customer care

Personal qualities

Essential

• Demonstrates excellent intrapersonal, verbal, and written communication skills.
• Positive, neuro-affirming attitude to neurodivergence.
• Team player with collegiate working style and willingness to share responsibility.

Desirable

• Ability to deal with occasional exposure to distressing and/or emotional circumstances, due to the specialist nature of the neurodivergent workload.

Skills and abilities

Essential

• Computer literate, with extensive keyboard skills
• Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
• Knowledge of NHS service provision including pathway of care.
• Knowledge of healthcare administrative systems and processes
• Experience of using patient administration systems
• Ability to prioritise tasks effectively and under pressure.
• Knowledge of confidentiality and data protection principles Knowledge of health & safety

Desirable

• Proficiency in Trust systems including Rio and Healthroster

Experience

Essential

• Has worked previously in an administration role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Cedar House St Michaels Site

Gator drive

Enfield

EN20JB

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)