Royal Free London NHS Foundation Trust

SDEC Admin

The closing date is 18 July 2025

Job summary

JOB TITLE: Same Day Emergency Care Admin

HOURS PER WEEK: 37.5

To provide an efficient administrative and clerical support service in line with service requirements.As an important link between clinical staff, patients and GPs, the post holderwill be expected to project a positive and helpful image at all times.Excellent communication skills are essential for this role, as the post holder isvery much front of house and will be the first line of contact for our colleaguesand visitors.

Main duties of the job

1.1 Maintain and update paper-based records and IT based information as required.

1.2 To process any documentation as requested and appropriate to department (e.g. booking in and out of medical records, processing stationary orders etc.)

1.3 To accurately type up reports, letters, general documentation etc as directed and within agreed timescales

1.4 To undertake any photocopying/emailing as required by department

1.5 Responsible for maintaining stationary stock and advising supervisor of requirements and ordering items on PECOS.

1.6 To provide administrative cover to the ward and ensuring that this is

delivered to high standards.

1.7 To ensure the timely administration of admissions and discharge

summaries and GP notification on discharge ensuring that all data is

recorded on the discharge database.

1.8 To support the Discharge Team.

1.9 To ensure PAS / Careflow is up to date and to know how accurate and

timely data collection helps the Trust deliver patient care now and in thefuture.

About us

NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London's busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients' wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link:https://www.northmid.nhs.uk/

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH-7307134

Job locations

North Middlesex University Hospital SDEC

Sterling Way

Edmonton

N18 1QX


Job description

Job responsibilities

To provide an efficient administrative and clerical support service in line with service requirements.

As an important link between clinical staff, patients and GPs, the post holder will be expected to project a positive and helpful image at all times.

Excellent communication skills are essential for this role, as the post holder is very much front of house and will be the first line of contact for our colleagues and visitors.

Job description

Job responsibilities

To provide an efficient administrative and clerical support service in line with service requirements.

As an important link between clinical staff, patients and GPs, the post holder will be expected to project a positive and helpful image at all times.

Excellent communication skills are essential for this role, as the post holder is very much front of house and will be the first line of contact for our colleagues and visitors.

Person Specification

Trust Values

Essential

  • Demonstrable ability to meet the Trust Values

Desirable

  • Application of the values explained in the Personal statement

Educational and Professional Qualification

Essential

  • GCSE with Maths and English
  • MS Office qualification

Desirable

  • Advance computing skills

Experience

Essential

  • Providing customer focused service
  • Meeting and assisting people in person and by telephone
  • Ability to file in alphabetical and numerical order
  • Knowledge of GDPR

Desirable

  • Dealing effectively and sympathetically with difficult situations

Skills

Essential

  • oAbility to perform simple and complex IT based tasks
Person Specification

Trust Values

Essential

  • Demonstrable ability to meet the Trust Values

Desirable

  • Application of the values explained in the Personal statement

Educational and Professional Qualification

Essential

  • GCSE with Maths and English
  • MS Office qualification

Desirable

  • Advance computing skills

Experience

Essential

  • Providing customer focused service
  • Meeting and assisting people in person and by telephone
  • Ability to file in alphabetical and numerical order
  • Knowledge of GDPR

Desirable

  • Dealing effectively and sympathetically with difficult situations

Skills

Essential

  • oAbility to perform simple and complex IT based tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital SDEC

Sterling Way

Edmonton

N18 1QX


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital SDEC

Sterling Way

Edmonton

N18 1QX


Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Pinar Akar-Gun

pinar.akar@nhs.net

02088873847

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH-7307134

Job locations

North Middlesex University Hospital SDEC

Sterling Way

Edmonton

N18 1QX


Supporting documents

Privacy notice

Royal Free London NHS Foundation Trust's privacy notice (opens in a new tab)