Job summary
MAIN DUTIES AND RESPONSIBILITIES1. CLINICAL RESPONSIBILITIES? Be trained and conversant in care flow EPR to ensure that all patientadmissions, discharges, and attendances are recorded accurately on Care flowor the relevant electronic system in real time.? To assist with patient discharge arrangements by, liaising with other healthcareproviders, arranging outpatient appointments, and ensuring that relevantpaperwork is available, complete and accompanies the patient.? Communicate with a range of healthcare professionals using persuasive skillswhen needed to facilitate effective discharge from hospital.? To work as part of a team alongside other WLO within the department and tobe part of a wider multidisciplinary team delivering a high-quality service toother staff and patients. This includes working with identified external contactsand stakeholders.? To gain understand of the trust various IT systemAdvert text required
Main duties of the job
The post holder will provide high quality front line administrative support to the discharge planning team. The role involves collaborating closely with nurses and social worker, attend meetings and update patient flow / records.
Review and update daily discharges, update delay reasons in patient flow, confirm discharges with ward. Answer phones and manage the transfer of care mail box, allocate queries to relevant persons. Attend Teams meetings and update patient flow, filter and circulate Non Criteria to reside list to system partner. Submit NHSE weekly discharge Sitrep report weekly ( Monday). Provide additional administrative support to the transfer of care team
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
- Develop and provide a professional level of competency with relation to the Administrator role following an induction period.
- Support the Discharge planning team and wider hospital services in a professional, and courteous manner, resolving issues where possible or escalating to an appropriate team member when required.
- Communicate effectively and use appropriate interpersonal skills with people both internally and externally, always maintaining the professional reputation of the Trust and department.
- Portrays a professional image, always maintaining confidentiality.
- To continuously contribute to the progression and development of the discharge planning department through the provision of a high-quality service.
- The post holder will be expected to complete all mandatory training provided.
Job description
Job responsibilities
- Develop and provide a professional level of competency with relation to the Administrator role following an induction period.
- Support the Discharge planning team and wider hospital services in a professional, and courteous manner, resolving issues where possible or escalating to an appropriate team member when required.
- Communicate effectively and use appropriate interpersonal skills with people both internally and externally, always maintaining the professional reputation of the Trust and department.
- Portrays a professional image, always maintaining confidentiality.
- To continuously contribute to the progression and development of the discharge planning department through the provision of a high-quality service.
- The post holder will be expected to complete all mandatory training provided.
Person Specification
Skills & Abilities
Essential
- Ability to Prioritise and work to deadlines.
- A commitment and understanding of the need to deliver patient-centred care
- Effective negotiator and influencer with a range of stakeholders within and outside the Trust.
Experience
Essential
- Required demonstrable experience of adapting own approach to engage with service users, and a range of external and internal stakeholders and colleagues at various levels of seniority and discipline.
Desirable
- Awareness of community partners and agencies.
- Experience of working in a health or social care setting.
Personal qualities
Essential
- Excellent communication skills Ability to Prioritize and work to deadlines.
- Ability to challenge others and use own initiative.
- Ability to Prioritize and work to deadlines.
Person Specification
Skills & Abilities
Essential
- Ability to Prioritise and work to deadlines.
- A commitment and understanding of the need to deliver patient-centred care
- Effective negotiator and influencer with a range of stakeholders within and outside the Trust.
Experience
Essential
- Required demonstrable experience of adapting own approach to engage with service users, and a range of external and internal stakeholders and colleagues at various levels of seniority and discipline.
Desirable
- Awareness of community partners and agencies.
- Experience of working in a health or social care setting.
Personal qualities
Essential
- Excellent communication skills Ability to Prioritize and work to deadlines.
- Ability to challenge others and use own initiative.
- Ability to Prioritize and work to deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
