Job summary
The Endoscopy Department at North Middlesex Hospital is looking for a pro-active, motivated and enthusiastic individual who enjoys working in a challenging and busy department. The successful candidate will play a vital role in ensuring all patients attending or an Endoscopy are greeted in a friendly and professional manner and all NMUH policies are upheld and maintained.
Applicants should be well organized with excellent communication skills, are able to work under pressure and are team players.
If you would like mire information please contact; joanne.shine@nhs.net
Main duties of the job
Prioritize and manage workload without direct supervision
Add patient to the waiting list
Make welfare calls to patient as a reminder of their procedure.
Outcome Endoscopy, Pre-assessment and Infliximab appointments
Update patient demographics
Plan and organize workload to ensure service Delivery is maintained
Work flexibly as part of a team and support Cross cover.
To be proactive in supporting changes.
Undertake mandatory training.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Job description
Job responsibilities
he Endoscopy Department at North Middlesex Hospital is looking for a pro-active, motivated and enthusiastic individual who enjoys working in a challenging and busy department. The successful candidate will play a vital role in ensuring all patients attending or an Endoscopy are greeted in a friendly and professional manner and all NMUH policies are upheld and maintained.
Applicants should be well organized with excellent communication skills, are able to work under pressure and are team players.
Prioritize and manage workload without direct supervision
Add patient to the waiting list
Make welfare calls to patient as a reminder of their procedure.
Outcome Endoscopy, Pre-assessment and Infliximab appointments
Update patient demographics
Plan and organize workload to ensure service Delivery is maintained
Work flexibly as part of a team and support Cross cover.
To be proactive in supporting changes.
Undertake mandatory training.
Job description
Job responsibilities
he Endoscopy Department at North Middlesex Hospital is looking for a pro-active, motivated and enthusiastic individual who enjoys working in a challenging and busy department. The successful candidate will play a vital role in ensuring all patients attending or an Endoscopy are greeted in a friendly and professional manner and all NMUH policies are upheld and maintained.
Applicants should be well organized with excellent communication skills, are able to work under pressure and are team players.
Prioritize and manage workload without direct supervision
Add patient to the waiting list
Make welfare calls to patient as a reminder of their procedure.
Outcome Endoscopy, Pre-assessment and Infliximab appointments
Update patient demographics
Plan and organize workload to ensure service Delivery is maintained
Work flexibly as part of a team and support Cross cover.
To be proactive in supporting changes.
Undertake mandatory training.
Person Specification
Education and qualifications
Essential
- Educated to GCSE level or equivalent Knowledge of a range of administrative practices acquired throughout various training courses and experience
Desirable
- Experience of working in an acute hospital setting
Skills and abilities
Essential
- Ability to work as part of a team Excellent liaison, interpersonal, communication and listening skills with the ability to tailor the message to a variety of audiences.
- Appreciation of the need for confidentiality and discretion.
- Ability to handle difficult situations with tact and sensitivity
- Ability to remain calm and work effectively under pressure.
- Ability to prioritize an unpredictable workload.
Experience
Essential
- Working effectively as part of a team.
Desirable
- Providing a customer focused service
Person Specification
Education and qualifications
Essential
- Educated to GCSE level or equivalent Knowledge of a range of administrative practices acquired throughout various training courses and experience
Desirable
- Experience of working in an acute hospital setting
Skills and abilities
Essential
- Ability to work as part of a team Excellent liaison, interpersonal, communication and listening skills with the ability to tailor the message to a variety of audiences.
- Appreciation of the need for confidentiality and discretion.
- Ability to handle difficult situations with tact and sensitivity
- Ability to remain calm and work effectively under pressure.
- Ability to prioritize an unpredictable workload.
Experience
Essential
- Working effectively as part of a team.
Desirable
- Providing a customer focused service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
