Royal Free London NHS Foundation Trust

Senior Support Worker

The closing date is 22 May 2025

Job summary

The post holder will ensure that Production services are delivered in a safe, effective, economic and timely manner ensuring that all procedures are carried out in accordance with current legislation and guidelines and undertake preparations in all areas of the Production unit.

Main duties of the job

To participate in all aspects of the day-to-day delivery of the production service ensuring that the service complies with all current regulatory requirements.
To undertake aseptic preparation of cytotoxics according to the guide to Good Manufacturing Practice, Health and Safety at work and other pharmaceutical guidelines relevant to aseptic dispensing and Departmental and Trust procedures.
To manage and organise own work to ensure that the workflow through the department is efficient.
To follow the daily works rota within the production unit ensuring works is processed in a timely manner to match the requirements of users to ensure a minimum wait for patients.
To prepare documentation e.g. worksheets and labels for aseptic products using available computer systems including correct batch numbers, expiry dates and manufacturer of raw materials.
To successfully complete all relevant In and Preprocess training logs in timely manner.
To check completed aseptic dispensing documentations e.g. worksheets and labels in accordance with standard operational procedures.
To assemble trays of raw materials and consumables for the aseptic process according to worksheets and Standard operational procedures.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per annum inclusive of outer HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH-7181336

Job locations

North Middlesex Hospital

Sterling way Edmonton

Edmonton

N181QX

Job description

Job responsibilities

To carry out daily monitoring of the Isolators reporting any discrepancies to the Chief Technician/QA lead.
To take part as required in the specialist cleaning of clean rooms in accordance with the relevant standard operational procedure.
To carry out physical monitoring under the guidance of the QA lead.
To report all out of specification results to Senior technician/QA lead.
To maintain personal aseptic techniques for reconstitution of cytotoxics ensuring all validations are up to date, all relevant production and QA standard operational procedures read and competency is maintained in all areas of production activities.
To complete all relevant training activities as determined in the production training manual.
To maintain a high standard of cleanliness and tidiness in all working areas.
To be responsible for ensuring clean room clothing are packed and stored appropriately after each weekly delivery.
To be responsible for ensuring that all monitoring records of clean room and Isolators are completed before and after each compounding session in line with SOPs and to report any out of specification results to the Chief Production Technician/QA lead.
To take part in environmental monitoring under the guidance of the QA Lead ensuring that microbial plates are labelled and sent for incubation in a timely manner.
To ensure that the sterile unit and all equipment used is cleaned according to Standard Operating Procedures, and is left in a clean and safe condition at night.
To be responsible for carrying out quarterly fridge cleans of all fridges in the productiondepartment in accordance with standard operational procedures.
To undertake daily rolling stock, take on all raw materials used in the Production unit, keep correct and accurate records of stock takes and report any discrepancies to the Chief technician.
To report to the senior technician any consumable items, drugs and raw material which require ordering to maintain an adequate stock control.
To maintain security at all times of all storage areas for consumables, raw materials and documentation.
To be responsible for ensuring that workload figures for sterile, non-sterile are made available at the end of each month to the Technical Services Manager/Chief Technician.
To assist in the in the smooth running of the non-sterile over labelling, prepacking activities ensuring all requests are processed in a timely manner.
To be responsible for ensuring the non-sterile section is always kept clean and tidy and work is segregated in line with SOP.
To be responsible for ensuring all computer transactions for over labelled/prepacked items are completed in timely manner before stock is dispatched to pharmacy stores.
To be responsible for checking the JAC LOWLIST program daily and ensuring stock is ordered in timely manner.
To be responsible for weekly ordering of bulk fluids from pharmacy stores.
To be responsible for checking and ordering stock for the resuscitation boxes, ensuring that adequate stock is always available, to report any problems concerning stock availability to the Chief Technician in a timely manner.
To pack resuscitation boxes in line with current procedures for use on wards.
Responsible for ensuring that adequate stock of resuscitation boxes is always available in the dispensary by carrying out daily checks and monitoring expiry date of boxes and replenish as required.
To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance withcurrent guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
To ensure compliance with the Health and Safety at Work Act and all other relevant legislation, national and local policies and procedures.
To uphold the principles of Clinical Governance within the Trust.
To liaise with QA Lead ensuring that the required environmental monitoring is carried out and that microbial plates are labelled and sent for incubation in a timely manner and that any noncompliance is reported to the QA lead and Chief technician (Production).
To liaise with Chief technician on daily basis in matters concerning non sterile activities to ensure smooth running of the non-sterile service.
To ensure any problems deviations identified with the clean room and Isolators are communicated promptly to the senior production staff to minimise delay to patient treatment.
To liaise with the dispensary and distribution departments and review procedures for request, preparation and delivery of all products from the Production unit to minimise waiting times.
To ensure effective communication within the Production unit so that staff, at all levels, are kept up to date with information that is appropriate to their role.
To report all errors in a formally documented way to the Production Chief Technician and Production Manager.
To communicate effectively with all users of the service.
To attend and contribute to all relevant meetings as required by the Pharmacy Production Manager e.g Production meetings, Departmental meetings Educational & Training.
To assist the Pharmacy Production Manager/Chief technician in the implementation of change in the Production unit.
To uphold and comply with the Standing Orders and Standing Financial Instructions of North Middlesex University Hospital.
To provide a role model for aseptic technique and departmental procedures.
To participate in relevant education and training activities as appropriate to ensure professional development.
To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance with current guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
To maintain satisfactory personal performance and professional standards and to achieve, where possible, agreed objectives described in the Annual Staff Appraisal system undertaken by the Head of Pharmacy or his /her nominees.
All employees of North Middlesex University Hospital NHS Trust are required to carry out their duties regarding the Fair Access Policy and respect the cultural beliefs and customs held by clients and staff.
To work as part of the general Pharmacy team and help in other areas of the Pharmacy department e.g. Late duties, weekend working and Bank holidays in the Dispensary.
To undertake any other relevant duties, as may be required by the Head of Pharmacy and the Pharmacy Production Manager.
Nothing omitted or written here shall always absolve the pharmacy technician from ensuring that correct, professional techniques, ethics, attitudes and procedures are maintained by the staff for whom he/she is responsible.
Strict confidentiality should be maintained regarding all matters pertaining to patients and other Trust issues.

Job description

Job responsibilities

To carry out daily monitoring of the Isolators reporting any discrepancies to the Chief Technician/QA lead.
To take part as required in the specialist cleaning of clean rooms in accordance with the relevant standard operational procedure.
To carry out physical monitoring under the guidance of the QA lead.
To report all out of specification results to Senior technician/QA lead.
To maintain personal aseptic techniques for reconstitution of cytotoxics ensuring all validations are up to date, all relevant production and QA standard operational procedures read and competency is maintained in all areas of production activities.
To complete all relevant training activities as determined in the production training manual.
To maintain a high standard of cleanliness and tidiness in all working areas.
To be responsible for ensuring clean room clothing are packed and stored appropriately after each weekly delivery.
To be responsible for ensuring that all monitoring records of clean room and Isolators are completed before and after each compounding session in line with SOPs and to report any out of specification results to the Chief Production Technician/QA lead.
To take part in environmental monitoring under the guidance of the QA Lead ensuring that microbial plates are labelled and sent for incubation in a timely manner.
To ensure that the sterile unit and all equipment used is cleaned according to Standard Operating Procedures, and is left in a clean and safe condition at night.
To be responsible for carrying out quarterly fridge cleans of all fridges in the productiondepartment in accordance with standard operational procedures.
To undertake daily rolling stock, take on all raw materials used in the Production unit, keep correct and accurate records of stock takes and report any discrepancies to the Chief technician.
To report to the senior technician any consumable items, drugs and raw material which require ordering to maintain an adequate stock control.
To maintain security at all times of all storage areas for consumables, raw materials and documentation.
To be responsible for ensuring that workload figures for sterile, non-sterile are made available at the end of each month to the Technical Services Manager/Chief Technician.
To assist in the in the smooth running of the non-sterile over labelling, prepacking activities ensuring all requests are processed in a timely manner.
To be responsible for ensuring the non-sterile section is always kept clean and tidy and work is segregated in line with SOP.
To be responsible for ensuring all computer transactions for over labelled/prepacked items are completed in timely manner before stock is dispatched to pharmacy stores.
To be responsible for checking the JAC LOWLIST program daily and ensuring stock is ordered in timely manner.
To be responsible for weekly ordering of bulk fluids from pharmacy stores.
To be responsible for checking and ordering stock for the resuscitation boxes, ensuring that adequate stock is always available, to report any problems concerning stock availability to the Chief Technician in a timely manner.
To pack resuscitation boxes in line with current procedures for use on wards.
Responsible for ensuring that adequate stock of resuscitation boxes is always available in the dispensary by carrying out daily checks and monitoring expiry date of boxes and replenish as required.
To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance withcurrent guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
To ensure compliance with the Health and Safety at Work Act and all other relevant legislation, national and local policies and procedures.
To uphold the principles of Clinical Governance within the Trust.
To liaise with QA Lead ensuring that the required environmental monitoring is carried out and that microbial plates are labelled and sent for incubation in a timely manner and that any noncompliance is reported to the QA lead and Chief technician (Production).
To liaise with Chief technician on daily basis in matters concerning non sterile activities to ensure smooth running of the non-sterile service.
To ensure any problems deviations identified with the clean room and Isolators are communicated promptly to the senior production staff to minimise delay to patient treatment.
To liaise with the dispensary and distribution departments and review procedures for request, preparation and delivery of all products from the Production unit to minimise waiting times.
To ensure effective communication within the Production unit so that staff, at all levels, are kept up to date with information that is appropriate to their role.
To report all errors in a formally documented way to the Production Chief Technician and Production Manager.
To communicate effectively with all users of the service.
To attend and contribute to all relevant meetings as required by the Pharmacy Production Manager e.g Production meetings, Departmental meetings Educational & Training.
To assist the Pharmacy Production Manager/Chief technician in the implementation of change in the Production unit.
To uphold and comply with the Standing Orders and Standing Financial Instructions of North Middlesex University Hospital.
To provide a role model for aseptic technique and departmental procedures.
To participate in relevant education and training activities as appropriate to ensure professional development.
To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance with current guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
To maintain satisfactory personal performance and professional standards and to achieve, where possible, agreed objectives described in the Annual Staff Appraisal system undertaken by the Head of Pharmacy or his /her nominees.
All employees of North Middlesex University Hospital NHS Trust are required to carry out their duties regarding the Fair Access Policy and respect the cultural beliefs and customs held by clients and staff.
To work as part of the general Pharmacy team and help in other areas of the Pharmacy department e.g. Late duties, weekend working and Bank holidays in the Dispensary.
To undertake any other relevant duties, as may be required by the Head of Pharmacy and the Pharmacy Production Manager.
Nothing omitted or written here shall always absolve the pharmacy technician from ensuring that correct, professional techniques, ethics, attitudes and procedures are maintained by the staff for whom he/she is responsible.
Strict confidentiality should be maintained regarding all matters pertaining to patients and other Trust issues.

Person Specification

Application

Essential

4 GCSE's Grade A-C to include English, Maths, Science
NVQ level 2 Pharmacy services
Knowledge and application of production related national and legal requirements e.g. principles of good manufacturing practice GMP/ Licensing Good Manufacturing Practice
Computer literate Word, Excel
Familiar with computer systems and basic keyboard skills
Ability to deal directly with public & other health service professionals
Effective organisation and prioritisation skills in the workplace
Ability to work unsupervised and alone
Ability to work under pressure
Effective verbal and written communication skills with all disciplines, colleagues & patients
Sufficient manual dexterity to perform sterile procedures
Ability to supervise the work of junior staff
Ability to work with other colleagues as part of a team
Ability to negotiate and deal with conflicts and complaints
Ability to use Initiative
Manual handling- Able to lift loads up to 15kg
Management of Stock control
Understanding of COSHH regulations and Health and Safety at work
Flexibility with regard to changes in work schedule
Must do Late duty, Weekend duties and bank holidays as rostered
Interest in development of others
Interest in expanding knowledge and self development
Enthusiasm
Awareness of Equal Opportunities

Desirable

Working with JAC computer system
Environmental monitoring in clean rooms
6 months Hospital Pharmacy -Production Experience or similar field
Understanding of risk management within the Production Department
Ability to deliver staff training to Pre-registration Pharmacists, SATO's and Student Technicians

Qualifications

Essential

4 GCSE's Grade A-C to include English, Maths, Science
NVQ level 2 Pharmacy services

Person Specification

Application

Essential

4 GCSE's Grade A-C to include English, Maths, Science
NVQ level 2 Pharmacy services
Knowledge and application of production related national and legal requirements e.g. principles of good manufacturing practice GMP/ Licensing Good Manufacturing Practice
Computer literate Word, Excel
Familiar with computer systems and basic keyboard skills
Ability to deal directly with public & other health service professionals
Effective organisation and prioritisation skills in the workplace
Ability to work unsupervised and alone
Ability to work under pressure
Effective verbal and written communication skills with all disciplines, colleagues & patients
Sufficient manual dexterity to perform sterile procedures
Ability to supervise the work of junior staff
Ability to work with other colleagues as part of a team
Ability to negotiate and deal with conflicts and complaints
Ability to use Initiative
Manual handling- Able to lift loads up to 15kg
Management of Stock control
Understanding of COSHH regulations and Health and Safety at work
Flexibility with regard to changes in work schedule
Must do Late duty, Weekend duties and bank holidays as rostered
Interest in development of others
Interest in expanding knowledge and self development
Enthusiasm
Awareness of Equal Opportunities

Desirable

Working with JAC computer system
Environmental monitoring in clean rooms
6 months Hospital Pharmacy -Production Experience or similar field
Understanding of risk management within the Production Department
Ability to deliver staff training to Pre-registration Pharmacists, SATO's and Student Technicians

Qualifications

Essential

4 GCSE's Grade A-C to include English, Maths, Science
NVQ level 2 Pharmacy services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex Hospital

Sterling way Edmonton

Edmonton

N181QX

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex Hospital

Sterling way Edmonton

Edmonton

N181QX

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Chief Technician Aseptics

Danielle Ball

danielle.ball4@nhs.net

02088873068

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Per annum inclusive of outer HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

391-NMUH-7181336

Job locations

North Middlesex Hospital

Sterling way Edmonton

Edmonton

N181QX

Supporting documents

Privacy notice

Royal Free London NHS Foundation Trust's privacy notice (opens in a new tab)

Senior Support Worker

Job summary

Main duties of the job

About us

Details

Date posted

Pay scheme

Band

Salary

Contract

Working pattern

Reference number

Job locations

Job description

Job responsibilities

Job responsibilities

Person Specification

Application

Essential

Desirable

Qualifications

Essential

Application

Essential

Desirable

Qualifications

Essential

Disclosure and Barring Service Check

UK Registration

Disclosure and Barring Service Check

UK Registration

Employer details

Employer name

Address

Employer's website

Employer details

Employer name

Address

Employer's website

Employer contact details

For questions about the job, contact:

Details

Date posted

Pay scheme

Band

Salary

Contract

Working pattern

Reference number

Job locations

Supporting documents

Privacy notice