Patient Pathway Coordinator - Obstetrics and Gynaecology

Job summary

The Patient Pathway Co-Ordinator (PPC) will work within Women's and Children Services to facilitate the smooth running of our secritat team by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs. Provide cross-cover for other Patient Pathway Co-Ordinator to ensure a consistent and effective administration service is maintained at all times.

The PPC will be expected to perform a high level of secretarial and administration tasks within the Obstetrics & Gynae team including line management of the administration team. You will need to be able to work efficiently and accurately and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels.

Main duties of the job

1. To maintain an up-to-date diary, including the organization of meetings and seminars as requested by the Consultant team, making them aware of any changes as they occur.

2. To type, distribute and maintain clinical and general correspondence in line with Trust standards and time frames.

3. To arrange and co-ordinate meetings, compiling agendas and taking and typing of minutes as directed by the Consultant, e.g. Obstetrics & Gynae Meetings

4. To be proficient in the use of multiple computer systems; MS teams and Microsoft office applications such as Word, Excel, PowerPoint and DictateIT3.

5. To be competent in the use of the telephone system and demonstrate a good and polite telephone manner at all times.

6. To take messages for the medical staff and refer urgent calls as required to the Obs & Gynae.

7. To deal with correspondence, taking appropriate action including composing of routine and non-routine replies to correspondence for the Consultant Obs & Gynae.

8. To be flexible to the ever-changing environment and be willing to support the team to achieve a high level of service.

9. To follow departmental processes and procedures to ensure that the best services are delivered to our patients

10. To assist with general administration duties. To work as a team.

About us

NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London's busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients' wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link: https://www.northmid.nhs.uk/