Band 3 Ward Clerk
Royal Free London NHS Foundation Trust
This job is now closed
Job summary
The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward's multi-disciplinary team, patients, relatives and their carers.
The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.
The ward administrator will not be directly supervised on a day-to-day basis and is responsible for the management and prioritisation of their own workload.
Main duties of the job
To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.
Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities.
About us
This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
The successful candidates are required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills. The successful candidates would also need to have the ability to use their initiative and be able to problem solve, in a busy clinical environment.
Date posted
12 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£28,622 to £30,225 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
391-RFL-7031695
Job locations
Barnet General Hospital
Wellhouse Lane
Barnet, London
EN5 3DJ
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Barnet General Hospital
Wellhouse Lane
Barnet, London
EN5 3DJ
Employer's website
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