Job summary
Divisional Admin PA
Permanent Role
Royal Free Hospital
27.5 Hours per week
This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
The post holder will provide administrative support to the Liver and Digestive Health division, focusing specifically on internal processes, e.g organising and administering meetings, diary management and service administration. In addition, the post holder will be responsible for supporting recruitment processes, including setting up interview panels.
Main duties of the job
- Understand the standing operating procedures for divisional administration
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General administrative duties such as photocopying and distribution of mail
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Manage priorities effectively and successfully and be able to cope with frequent interruptions
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Ensure all written or verbal enquires from relevant management teams and external agencies are received and responded to in a courteous and diplomatic manner.
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Support the team in answering telephone calls and dealing with enquiries in a helpful and courteous manger using initiative and discretion or directing the call to the appropriate staff member.
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Examine all incoming mail, (both paper and electronic) as appropriate and action as required. this will include drafting responses, personally collating information required or contacting relevant people to ensure the task is completed with a timely manner.
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Deal with all information in a sensitive and confidential manner, protecting the security of information where appropriate both internally and externally.
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Provide reasonable cross-cover for other divisional admin PAs to ensure a consistent and effective administration service is maintained at all times.
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Deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education & professional Qualifications
Essential
- English and Maths at GCSE
Desirable
- Diploma level qualification or equivalent experience
- RSA 2 or RSA 3 work processing/typing or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
- Strong working knowledge and proficient in the use of Microsoft packages including Outlook, Excel, Powerpoint and Word.
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interacting with all levels of staff
- Previous administration and organizational experience
- Experience of managing and prioritizing own workload and working to deadlines
- Experience of dealing with non -routine and complex problems
Desirable
- Experience of working with senior management level with a large and complex organization
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Person Specification
Education & professional Qualifications
Essential
- English and Maths at GCSE
Desirable
- Diploma level qualification or equivalent experience
- RSA 2 or RSA 3 work processing/typing or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
- Strong working knowledge and proficient in the use of Microsoft packages including Outlook, Excel, Powerpoint and Word.
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interacting with all levels of staff
- Previous administration and organizational experience
- Experience of managing and prioritizing own workload and working to deadlines
- Experience of dealing with non -routine and complex problems
Desirable
- Experience of working with senior management level with a large and complex organization
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
