Job summary
The post holder will assist the Chief Pharmacy Technician - Patient Services in the delivery and development of an efficient dispensary service in line with CQC standards, demonstrating comprehensive communication and leadership skills.
Main duties of the job
As Deputy Dispensary Manager you will, in conjunction with the Chief Technician, provide a full and comprehensive dispensing service to supply medications for patient undergoing treatment and discharge medications within the hospital .
You will assist with the day to day running of services, management and development of staff and service improvements within the Inpatient pharmacy at the Royal Free Hospital.
We are looking for a GPhC qualified technician who is ready to develop themselves further in the management of service provision and staff. You will be a qualified or nearly qualified accredited checking Technician with significant post qualification hospital pharmacy experience. You would be familiar with JAC medicines management systems and automated robotic dispensing systems.
Experience in undertaking audits, writing procedures and operational management would be an advantage
You should have a confident, friendly, "can do" attitude and the ability to forge relationships with a wide range of staff to enhance the comprehensive, wide ranging Pharmacy services we provide in this large teaching hospital Trust.
Given the expanded structure and nature of our Trust there may be a need to visit on an occasional basis the Barnet and Chase Farm Pharmacy sites.
About us
The Pharmacy departments of the Royal Free London NHS Trust are friendly, progressive, and expanding units dedicated to providing the highest standards of pharmaceutical care and service in this large, internationally renowned teaching hospital. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. We have over 300 staff working across the 3 sites in all areas of pharmacy. Pharmacy staffs work across areas such as dispensary, stores, wards, outpatient clinics, satellite pharmacies, technical services, clinical trials, medicines advice service and QC.
Job description
Job responsibilities
1. CLINICAL RESPONSIBILITIES
In conjunction with the Chief Technician Patient Services provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety and economic drug use and to demonstrate professional accountability to enhance patient care.
To ensure maximum efficiency, safety and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care.
To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries.
To provide a safe and efficient service provision, timely ordering and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets
Ensure the pharmacy dispensary is appropriately stocked, checked and organised
Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist.
To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues.
To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed.
Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust
To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports
To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes and Crash trolley stock throughout the hospital.
To ensure robust communication in place with ward pharmacists, ward staff and patients to discuss the availability and delivery time scale for medication
To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved.
Please see job description attached for full details.
Job description
Job responsibilities
1. CLINICAL RESPONSIBILITIES
In conjunction with the Chief Technician Patient Services provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety and economic drug use and to demonstrate professional accountability to enhance patient care.
To ensure maximum efficiency, safety and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care.
To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries.
To provide a safe and efficient service provision, timely ordering and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets
Ensure the pharmacy dispensary is appropriately stocked, checked and organised
Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist.
To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues.
To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed.
Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust
To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports
To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes and Crash trolley stock throughout the hospital.
To ensure robust communication in place with ward pharmacists, ward staff and patients to discuss the availability and delivery time scale for medication
To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved.
Please see job description attached for full details.
Person Specification
Royal Free World Class Values
Essential
- oDemonstrable ability to meet the Trust Values
Education and professional qualifications
Essential
- oBTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent
- oCPPE or equivalent ACPT qualification or working towards
- oRegistration with the General Pharmaceutical Council (GPhC)
Desirable
- oNVQ A1 workplace assessor award or Educational Supervisor
- oMedicines Management qualification or equivalent
Experience
Essential
- oSignificant post qualification hospital pharmacy experience
- oBroad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines
- oPrevious experience working as a ward based technician
- oExperience of medicines reconciliation
- oExperience of expenditure reporting
- oExperience of undertaking audits
- oExperience of writing SOPs
- oPrevious assessable experience/understanding of JAC Pharmacy Computer System (or equivalent)
- oExperience of training and supervision
Desirable
- oExperience of project management
- oEvidence of work in an operational management capacity
- oExperience in recruitment and selection
- oExperience of appraisals with feedback
Skills and aptitudes
Essential
- oBroad understanding of the current issues in the NHS, especially in relation to pharmacy
- oDemonstrate ability to plan, organise own workload
- oDemonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
- oDemonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
- oNumerate
- oAbility to work independently and as a member of a team.
- oAccredited to perform a final accuracy check on clinically screened prescriptions and requisitions
- oDemonstrate proven ability to dispense accurately
- oDemonstrate attention to detail
- oDemonstrate proven ability to counsel and give advice to patients/carers on complex medications.
- oExcellent understanding of computerised systems of stock control management.
- oDemonstrate ability to work towards set procedures.
- oDemonstrate ability to assess and train staff.
- oMethodical methods of working and good decision-making skills.
- oDemonstrate ability to cope under pressure and handle several tasks at once.
- oDemonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards.
- oUnderstanding of clinical risk and clinical governance
- oUnderstanding of how to undertake medicines reconciliation
- oUnderstanding of stock control
- oGood negotiation skills
- oDemonstrate ability to meet and set deadlines.
- oAbility to communicate effectively with the multidisciplinary team
Personal qualities and attributes
Essential
- oHard-working
- oAbility to work in a stressful environment
- oWell motivated
- oMaintains an ongoing CPD portfolio
Others
Essential
- oAbility to work late duties, weekends and Bank Holidays as per rota
- oComputer literate
Person Specification
Royal Free World Class Values
Essential
- oDemonstrable ability to meet the Trust Values
Education and professional qualifications
Essential
- oBTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent
- oCPPE or equivalent ACPT qualification or working towards
- oRegistration with the General Pharmaceutical Council (GPhC)
Desirable
- oNVQ A1 workplace assessor award or Educational Supervisor
- oMedicines Management qualification or equivalent
Experience
Essential
- oSignificant post qualification hospital pharmacy experience
- oBroad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines
- oPrevious experience working as a ward based technician
- oExperience of medicines reconciliation
- oExperience of expenditure reporting
- oExperience of undertaking audits
- oExperience of writing SOPs
- oPrevious assessable experience/understanding of JAC Pharmacy Computer System (or equivalent)
- oExperience of training and supervision
Desirable
- oExperience of project management
- oEvidence of work in an operational management capacity
- oExperience in recruitment and selection
- oExperience of appraisals with feedback
Skills and aptitudes
Essential
- oBroad understanding of the current issues in the NHS, especially in relation to pharmacy
- oDemonstrate ability to plan, organise own workload
- oDemonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
- oDemonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
- oNumerate
- oAbility to work independently and as a member of a team.
- oAccredited to perform a final accuracy check on clinically screened prescriptions and requisitions
- oDemonstrate proven ability to dispense accurately
- oDemonstrate attention to detail
- oDemonstrate proven ability to counsel and give advice to patients/carers on complex medications.
- oExcellent understanding of computerised systems of stock control management.
- oDemonstrate ability to work towards set procedures.
- oDemonstrate ability to assess and train staff.
- oMethodical methods of working and good decision-making skills.
- oDemonstrate ability to cope under pressure and handle several tasks at once.
- oDemonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards.
- oUnderstanding of clinical risk and clinical governance
- oUnderstanding of how to undertake medicines reconciliation
- oUnderstanding of stock control
- oGood negotiation skills
- oDemonstrate ability to meet and set deadlines.
- oAbility to communicate effectively with the multidisciplinary team
Personal qualities and attributes
Essential
- oHard-working
- oAbility to work in a stressful environment
- oWell motivated
- oMaintains an ongoing CPD portfolio
Others
Essential
- oAbility to work late duties, weekends and Bank Holidays as per rota
- oComputer literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
