Job summary
An exciting opportunity has arisen for a fixed term position working with the Royal Free NHS Foundation Trust and Finchley Memorial CDC as a quality governance manager.
Under the direct supervision of the senior operations manager, the post holder will support the development and dissemination of the patient safety, risk and patient experience strategies within the service. This involves fostering a culture amongst teams that ensures clinical quality, risk management and patient experience remain one of the top priorities within the service.
Please see the attached job description for further information about the role.
Main duties of the job
The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working within the field of quality governance for a large organisation handling substantial amounts of personal data, and deploying innovative technology.
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.
About us
This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people per year.
Job description
Job responsibilities
Please see the attached job description and person specification for further information about the role.
Job description
Job responsibilities
Please see the attached job description and person specification for further information about the role.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Undergraduate Degree/equivalent professional qualification or equivalent experience
- Masters level qualification, or equivalent experience
- Evidence of further professional and personal development
Desirable
- Business/Project Management qualification, or equivalent experience
- Clinical qualification
Experience
Essential
- Demonstrable experience in project management in an acute care environment
- Ability to collate and analyse statistical and qualitative information
- Experience of implementing change projects
- Experience of effective working within a team and alone
- Experience working with minimal supervision
- Knowledge of the components of governance, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Demonstrates commitment to improving the quality of patient care
- Ability to support a range of staff and quality/ clinical services/ professional activity
- Experience of working with patients/service/stakeholders to improve quality of service
- Experience in setting objectives and performance management and holding people to account
Desirable
- Experience in providing advice on complex professional and other HR issues
Skills and aptitudes
Essential
- Ability to deal confidently with staff at all levels of an organisation
- Well-developed interpersonal skills with the ability to work with a range of professionals
- Ability to make decisions and solve complex problems
- Advanced planning and organisational skills
- Excellent leadership, influencing and motivational skills
- Excellent abilities in concise and accurate report writing and presentation of information
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proficient in the use of MS Office applications: Microsoft Word, Outlook, Access, Explorer, Powerpoint, Teams and Excel
- Ability to define, collate, retrieve & manipulate data
- Knowledge and understanding of professional standards and requirements
- The ability to maintain and respect confidentiality- Information Governance, Issues of confidentiality (Data protections, Freedom of Information Act, Caldicott)
Desirable
- Able to negotiate and influence at an organisational level and externally with a range of stakeholders
- Excellent communication skills at all levels, confident when speaking in public and at large meetings
- Developing & delivering training programmes
Personal Qualities & attributes
Essential
- Collaborative and team approach to work.
- Self -motivated and proactive approach with excellent interpersonal skills.
- Excellent time management skills
- Completer finisher working to tight deadlines
Others
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Undergraduate Degree/equivalent professional qualification or equivalent experience
- Masters level qualification, or equivalent experience
- Evidence of further professional and personal development
Desirable
- Business/Project Management qualification, or equivalent experience
- Clinical qualification
Experience
Essential
- Demonstrable experience in project management in an acute care environment
- Ability to collate and analyse statistical and qualitative information
- Experience of implementing change projects
- Experience of effective working within a team and alone
- Experience working with minimal supervision
- Knowledge of the components of governance, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Demonstrates commitment to improving the quality of patient care
- Ability to support a range of staff and quality/ clinical services/ professional activity
- Experience of working with patients/service/stakeholders to improve quality of service
- Experience in setting objectives and performance management and holding people to account
Desirable
- Experience in providing advice on complex professional and other HR issues
Skills and aptitudes
Essential
- Ability to deal confidently with staff at all levels of an organisation
- Well-developed interpersonal skills with the ability to work with a range of professionals
- Ability to make decisions and solve complex problems
- Advanced planning and organisational skills
- Excellent leadership, influencing and motivational skills
- Excellent abilities in concise and accurate report writing and presentation of information
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proficient in the use of MS Office applications: Microsoft Word, Outlook, Access, Explorer, Powerpoint, Teams and Excel
- Ability to define, collate, retrieve & manipulate data
- Knowledge and understanding of professional standards and requirements
- The ability to maintain and respect confidentiality- Information Governance, Issues of confidentiality (Data protections, Freedom of Information Act, Caldicott)
Desirable
- Able to negotiate and influence at an organisational level and externally with a range of stakeholders
- Excellent communication skills at all levels, confident when speaking in public and at large meetings
- Developing & delivering training programmes
Personal Qualities & attributes
Essential
- Collaborative and team approach to work.
- Self -motivated and proactive approach with excellent interpersonal skills.
- Excellent time management skills
- Completer finisher working to tight deadlines
Others
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).