Job summary
The post holder is responsible for supporting the administration of quality governance on the Barnet Hospital Business Unit. This will include, but will not be limited to, patient safety, risk, incidents, clinical performance, compliance and audit.
The post holder will work closely with the quality governance, operational and management teams and staff at all levels in the organisation and be required to work independently, under supervision and as part of a team.
Main duties of the job
The post holder is responsible for supporting the administration of quality governance on the Barnet Hospital Business Unit. This will include, but will not be limited to, patient safety, risk, incidents, clinical performance, compliance and audit.
The post holder will work closely with the quality governance, operational and management teams and staff at all levels in the organisation and be required to work independently, under supervision and as part of a team.
About us
Quality Governance provides a framework for the Trust to ensure the delivery of safe, effective and high quality healthcare services. Our purpose at Barnet Hospital business unit (BHBU) is to help the Trust monitor and improve standards of care.
We support patient safety and compliance and quality improvement for services managed by Barnet Hospital business unit.
Job description
Job responsibilities
- To provide quality governance administrative support to the site quality governance function, including meeting co-ordination, as well as circulating all relevant paperwork.
- To organise team meetings as directed ensuring that all relevant information is available when required.
- To support the management of governance led meetings (Stop the Pressure / Free Falls Care / Mortality Review Group etc) by scheduling cases and liaising with presenters to attend.
- To support the commissioning of Learning from Death Reviews.
- To uplift the outcome of produced minutes and ensure these are accurately recorded reflected within the relevant modules on DCIQ / Datix.
- To provide a comprehensive administrative and secretarial service to support the quality governance framework on site.
- To manage and maintain accurate, timely and comprehensive records of projects as directed within patient safety, risk, incidents and compliance and clinical audit.
- To manage the updating of the serious incident action tracker.
- Assist in the collection of data from a variety of sources, and ensuring that the data contributed are accurate, checking data entered and ensuring completeness
- Undertake general office and administrative duties when required, ie, typing, organising meetings, ordering stationery, photocopying and filing
- Exercise a high degree of tact and discretion in dealings with staff, and patients.
- Support the management of relevant databases, participating in data entry and production of meaningful statistical analysis of reported compliance outcome activity.
- Ensure confidentiality of all written verbal and electronic information.
- To support the hospital quality governance team in the prompt and accurate identification of patient safety issues.
- Production of duty of candour letters to patients.
- Finalise the monthly health roster as directed by the Quality Governance departmental leads
Job description
Job responsibilities
- To provide quality governance administrative support to the site quality governance function, including meeting co-ordination, as well as circulating all relevant paperwork.
- To organise team meetings as directed ensuring that all relevant information is available when required.
- To support the management of governance led meetings (Stop the Pressure / Free Falls Care / Mortality Review Group etc) by scheduling cases and liaising with presenters to attend.
- To support the commissioning of Learning from Death Reviews.
- To uplift the outcome of produced minutes and ensure these are accurately recorded reflected within the relevant modules on DCIQ / Datix.
- To provide a comprehensive administrative and secretarial service to support the quality governance framework on site.
- To manage and maintain accurate, timely and comprehensive records of projects as directed within patient safety, risk, incidents and compliance and clinical audit.
- To manage the updating of the serious incident action tracker.
- Assist in the collection of data from a variety of sources, and ensuring that the data contributed are accurate, checking data entered and ensuring completeness
- Undertake general office and administrative duties when required, ie, typing, organising meetings, ordering stationery, photocopying and filing
- Exercise a high degree of tact and discretion in dealings with staff, and patients.
- Support the management of relevant databases, participating in data entry and production of meaningful statistical analysis of reported compliance outcome activity.
- Ensure confidentiality of all written verbal and electronic information.
- To support the hospital quality governance team in the prompt and accurate identification of patient safety issues.
- Production of duty of candour letters to patients.
- Finalise the monthly health roster as directed by the Quality Governance departmental leads
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- 4 GCSE's (A-C) or equivalent
Desirable
- Key Skills Level 2 in Literacy or equivalent
- AMSPAR Medical Terminology (or equivalent )
Experience
Essential
- Previous experience of clerical work
- Computer based data entry experience
Desirable
- Previous experience of working in a team
Skills and aptitudes
Essential
- Experience of a logical and organised approach to work.
- Ability to prioritise and manage own workload.
- Advanced level of keyboard skills that include the ability to enter information accurately and quickly.
- Excellent communication skills - both written and verbal, including courteous telephone manner
- Computer literate with experience of Microsoft Word, Outlook, Excel and excellent and accurate typing skills with attention to detail
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- 4 GCSE's (A-C) or equivalent
Desirable
- Key Skills Level 2 in Literacy or equivalent
- AMSPAR Medical Terminology (or equivalent )
Experience
Essential
- Previous experience of clerical work
- Computer based data entry experience
Desirable
- Previous experience of working in a team
Skills and aptitudes
Essential
- Experience of a logical and organised approach to work.
- Ability to prioritise and manage own workload.
- Advanced level of keyboard skills that include the ability to enter information accurately and quickly.
- Excellent communication skills - both written and verbal, including courteous telephone manner
- Computer literate with experience of Microsoft Word, Outlook, Excel and excellent and accurate typing skills with attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
