Job summary
North London Partners Shared Services (NLPSS) is an innovative new NHS business unit dedicated to providing corporate services at scale across London. A partnership of 10 Trusts, our vision is to redefine our corporate services around the user experience, using technology to support innovation in service delivery. Our vision is to deliver an 'excellent patient care through an outstanding employee experience' and we need the most innovative, creative and caring people from outside and inside the NHS to deliver our mission.
We are looking for a passionate leader with an innovative spark to join our award-winning HR shared service.As our senior recruitment operations manager, you'll be the person who can take our operations to the next level as we continue our journey of growth.
We have built a high quality, innovative and resilient recruitment service that provides an outstanding experience to our customers, candidates and employees. Accountable to the Managing Director, you will be responsible for the operational delivery of recruitment services across the full breadth of the portfolio, ensuring compliance with NHS standards, ensuring the team are meeting KPIs, exemplifying best practice in delivery and focusing on providing a quality service to customers and an outstanding experience for applicants and appointees. Additionally you will play a leading role to ensure achievement of NLPSS's strategic goals as we grow both the scale and scope of our shared services.
Main duties of the job
The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.
Whilst previous NHS experience is not required, operational and people management expertise are essential.
About us
North London Partners Shared Services is a partnership between 10 NHS provider organisations within North Central London. These include large acute hospitals, teaching hospitals, specialist tertiary centres and mental health/community providers. The 10 provider organisations have a combined workforce of 43,000 staff and a combined turnover of £4.3 billion.
The 10 NHS Provider organisations are:
1. Barnet, Enfield and Haringey Mental Health NHS Trust
2. Camden and Islington NHS Foundation Trust
3. Great Ormond Street Hospital for Children NHS Foundation Trust
4. Moorfields Eye Hospital NHS Foundation Trust
5. North Middlesex University Hospital NHS Trust
6. Royal Free London NHS Foundation Trust
7. Royal National Orthopaedic Hospital NHS Trust.
8. Tavistock and Portman NHS Foundation Trust
9. University College London Hospitals NHS Foundation Trust
10. Whittington Health NHS Trust
One of the ten partners - Royal Free London NHS Foundation Trust - is additionally the lead employing organisation for trainees engaged on Health Education England (London and the South East) training programmes in general practice or public health.
North London Partners Shared Services are hosted by Royal Free London NHS Foundation Trust and all of the staff members working in shared services are employed by Royal Free London NHS Foundation Trust. Staff members who join North London Partners Shared Services from another NHS organisation enjoy continuity of NHS employment.
Job description
Job responsibilities
The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.
Pre-application informal chats are welcomed and can be arranged by contacting Jilly Jamieson - Head of client services and GPO for recruitment via email jilly.jamieson@nhs.net
Job description
Job responsibilities
The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.
Pre-application informal chats are welcomed and can be arranged by contacting Jilly Jamieson - Head of client services and GPO for recruitment via email jilly.jamieson@nhs.net
Person Specification
Education & Professional Qualifications and Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Extensive recruitment knowledge, acquired through post graduate diploma or equivalent experience
- Evidence of continuing personal development
- Evidenced understanding of the background to aims of current healthcare policy
- Experience of operationally managing a service in a high-pressure environment
- Member of relevant professional body
Desirable
- Knowledge of Quality Improvement (QI) methodologies.
Communication
Essential
- Ability to provide and receive highly complex sensitive information and able to deliver key messages to a range of internal and external stakeholders
- Strong strategic influencing and negotiating skills on complex and sensitive issues
- Good presentational skills for conveying complex concepts
- Proactive, versatile and problem-solving approach. Able to seek and exploit opportunities to advance objectives
Plannning
Essential
- Evidence of planning and delivering projects and services on time
- Evidenced experience of complex change management
- Experience in developing workforce strategy
- Demonstrable experience of policy development, report writing and strategy design
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Ability to interpret and implement national policy and guidance
Financial and physical resources
Essential
- Experience of budget management, budget setting and working knowledge of financial processes
Other requirements
Essential
- Values diversity and difference and will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and will take actions to support and promote this agenda
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Able to inspire and influence and positivity into teams and individuals for change
Analytical
Essential
- Ability to understand a broad range of complex information quickly and making data-driven decisions.
- Ability to identify risks, anticipate issues and create solutions in relation to project or delivery
- Ability to analyse and understand business, financial and workforce data
Person Specification
Education & Professional Qualifications and Experience
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Extensive recruitment knowledge, acquired through post graduate diploma or equivalent experience
- Evidence of continuing personal development
- Evidenced understanding of the background to aims of current healthcare policy
- Experience of operationally managing a service in a high-pressure environment
- Member of relevant professional body
Desirable
- Knowledge of Quality Improvement (QI) methodologies.
Communication
Essential
- Ability to provide and receive highly complex sensitive information and able to deliver key messages to a range of internal and external stakeholders
- Strong strategic influencing and negotiating skills on complex and sensitive issues
- Good presentational skills for conveying complex concepts
- Proactive, versatile and problem-solving approach. Able to seek and exploit opportunities to advance objectives
Plannning
Essential
- Evidence of planning and delivering projects and services on time
- Evidenced experience of complex change management
- Experience in developing workforce strategy
- Demonstrable experience of policy development, report writing and strategy design
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Ability to interpret and implement national policy and guidance
Financial and physical resources
Essential
- Experience of budget management, budget setting and working knowledge of financial processes
Other requirements
Essential
- Values diversity and difference and will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and will take actions to support and promote this agenda
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Able to inspire and influence and positivity into teams and individuals for change
Analytical
Essential
- Ability to understand a broad range of complex information quickly and making data-driven decisions.
- Ability to identify risks, anticipate issues and create solutions in relation to project or delivery
- Ability to analyse and understand business, financial and workforce data
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
