Band 4 - Templates Co-ordinator OAC

Job description

Job responsibilities

To provide support to all Trust staff covering the existing patients Administration (PAS) using Cerner Back Office system.

The post holder requires a good understanding and knowledge of the process for building templates clinics, following the Trusts naming conventions (Appointment Types, Locations, Resources, linked to the Trusts code charges).

The post holder requires knowledge building clinics in Patient Administration System (PAS) and linking Resource names, Locations to the appointment(s).

The post holder will be able to add or remove clinic letter preps, request lists and treatment function of the appointment type.

The post holder is required to have knowledge of the Electronic Referrals System (e-RS).

To provide patient-focused rescheduling from one template to another using the appropriate Trusts booking system and the national e-Referrals system.

The post holder is required to have knowledge of the Cerner bookings process and national policy in place for target, routine and Follow up patients using appropriate Trust systems with rescheduling and cancelling of patient requests such as PAS and ERS.

The post holder will be communicating with all associated contacts from the request, such as Service Managers, Operation Managers, Administrators and Clinicians.

The post holder will be expected to manage Template requests following the Trust policy and targets.

The post holder is required to manage Cerner Back Office application.

They will have a broad range of responsibilities for ensuring that the templates have been built, linked and applied correctly on Cerner to ensure the Trusts clinic schedules are visible and can be used by all service administrators.

The post holder is required to maintain bank holidays, resource and slot groups.

The post holder needs to be able to create, understand and maintain the Clinic Book Shelves.

Person Specification

Royal Free World Class Values

Essential

• Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential

• GCSE Maths and English or equivalent

Desirable

• Further study for professional memberships or management qualifications
• Evidence of continuing personal development

Experience

Essential

• Experience of providing operational knowledge to support development of strategies and implementation plans.
• Experience of working with Cerner back office with specific knowledge of template management.
• Experience of promoting good practice to ensure the highest standards of conduct.
• Understanding of confidentiality, data protection requirements and the frameworks set out in the NHS Information Governance Toolkit

Desirable

• Experience of identifying causes of data errors and inaccuracies.
• Experience managing implementation of cross organisation support and improvement plans

Skills and aptitudes

Essential

• Ability to engage with stakeholders to understand their requirements and to work with them to ensure needs are met.
• Ability to achieve targets and standards through personal endeavour and the efforts of others.
• Ability to follow professional and technical leadership to improve personal performance
• Ability to set personal objectives and identify personal development needs.
• Knowledge of legislation, guidelines and best practice for data quality standards.
• Ability to collect metrics and performance indicators for data quality monitoring and improvement
• Ability to identify and report significant data quality issues effectively.
• Ability to provide advice and support for adoption and operation of data quality legislation, directives and standards.
• Expertise in effective use of patient management and clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Enfield Civic Centre

Enfield

EN1 3ES

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)