Job summary
A & C - Clerical Officer - Band 3
Barnet Hospital /Chase Farm Hospital/ Finchley Community Hospital
& Edgware Community Hospital
37.5 Hours per week, Monday - Friday
We are looking for a full time Clerical Officer to support the Diagnostic Imaging Department across all the BCF sites. The successful candidate will be based at Barnet Hospital but would be expected to cover reception duties and work across any of our sites if required, together with making of appointments by phone and in person and dealing with a high volume of telephone calls and referrals.
The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and the person specification. In particular you should be prepared to work in a patient facing area and have excellent customer care skills, the ability to prioritize and work under pressure and excellent IT skills
Main duties of the job
- Provide an efficient administration service to Radiology to include reception duties and answering telephones in a professional manner.
- Accurate entry of data onto computer systems.
- Making appointments with patients directly and indirectly.
- Dealing with any queries or enquiries that come into the department.
- Ability to learn to use internal hospital systems to include PACS, PAS, EPR & CRIS.
- Collation of information required prior to patients appointments and the maintenance of those systems
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Good standard of written and spoken English
- Educated to GCE/GCSE or equivalent.
Experience
Desirable
- NHS Experience
- Working with the public
- Working within imaging
Skills and aptitudes
Essential
- Clear, concise verbal and written communication skills
- Good keyboard skills
- Ability to use initiative
- Ability to prioritise and organise workload
- Attention to detail
Desirable
- Customer Service experience
Personal Qualities & attributes
Essential
- Calm and positive disposition
- Self motivated
- Diplomatic
- Flexible & adaptable
- Punctual
Others
Essential
- Willing to learn
- Team Player
- Empathetic
- Self-motivating
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Good standard of written and spoken English
- Educated to GCE/GCSE or equivalent.
Experience
Desirable
- NHS Experience
- Working with the public
- Working within imaging
Skills and aptitudes
Essential
- Clear, concise verbal and written communication skills
- Good keyboard skills
- Ability to use initiative
- Ability to prioritise and organise workload
- Attention to detail
Desirable
- Customer Service experience
Personal Qualities & attributes
Essential
- Calm and positive disposition
- Self motivated
- Diplomatic
- Flexible & adaptable
- Punctual
Others
Essential
- Willing to learn
- Team Player
- Empathetic
- Self-motivating
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
