Mid and South Essex NHS Foundation Trust

Receptionist and Support Technician

The closing date is 04 May 2026

Job summary

An exciting opportunity has arisen for an enthusiastic and dedicated Receptionist to join our team in Medical Education Unit at Broomfield Hospital.

You will have a confident manner in both face to face and telephonic communication with good IT skills. You will enjoy providing excellent customer care and have a passionate approach to your work.

Please note this is apart time role for one day per week (fixed as Monday).

This role may close early due to number of applications

No VISA sponsorship available for this role

Main duties of the job

o act as first point of contact for visitors to the department, providing a welcoming environment, meeting and greeting all visitors and handling their enquiries professionally and helpfully

o provide an excellent customer care service, including dealing with visitors, telephone and written enquiries for details of meetings, promotions, examinations, activities, training and development sessions and taking action as appropriate

o liaise with key external organisations to ensure the smooth running of study days and other important events

o assist with signing-in and refreshments at events, ensuring any catering requests are distributed accordingly

o ensure any messages are passed to the appropriate person promptly

SUPPORT TECHNICIAN

Provide assistance to support an audio-visual service to meet the needs of the users, ensuring appropriate use of equipment at all times:

o reporting of problems and undertaking basic maintenance such as replacingmicrophones, batteries etc

o work with internal and external customers to determine their needs for audio visualsupport during their event

o support with the set-up of audio-visual equipment for training sessions and meetings

o configure equipment to ensure that the equipment meets the demands of the job

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 a year Per Annum Pro Rata for Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

390-COR-BR-5989-A

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Job description

Job responsibilities

For full details about this role, please see attached job description.

We look forward to your application.

Job description

Job responsibilities

For full details about this role, please see attached job description.

We look forward to your application.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or Equivalent

Knowledge & Experience

Essential

  • Technical experience of computers
  • Ability to use Microsoft Office confidently and competently (e.g Excel, Word, Outlook etc....)
  • Able to provide a high standard of customer service

Desirable

  • Previous experience and knowledge of operating video conferencing and audio-visual equipment

Communication Skills

Essential

  • Ability to communicate with people face to face, via email and over the telephone to a high standard
Person Specification

Qualifications

Essential

  • Educated to GCSE level or Equivalent

Knowledge & Experience

Essential

  • Technical experience of computers
  • Ability to use Microsoft Office confidently and competently (e.g Excel, Word, Outlook etc....)
  • Able to provide a high standard of customer service

Desirable

  • Previous experience and knowledge of operating video conferencing and audio-visual equipment

Communication Skills

Essential

  • Ability to communicate with people face to face, via email and over the telephone to a high standard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medical Education Manager

Uzma Syed

uzma.syed12@nhs.net

03004436536

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 a year Per Annum Pro Rata for Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

390-COR-BR-5989-A

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Supporting documents

Privacy notice

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